Robert Riley is an absolute Amazing Customer Service is above and beyond and we are very fortunate…read morethat he and his Team are installed @ the Chrysler Jeep Service Desks. Prompt Courteous professional and empathetic to the needs of Customers and Detailed Care on Our Jeep G Cherokee. Central Valley Chrysler Jeep is the Real Deal Thsnks!

I would not recommend this service department…read more When I first brought my vehicle in for a coolant leak and radiator replacement, I felt pressured into additional services totaling nearly $1,000 that were unrelated to the issue I came in to fix. I made it clear that I only wanted the coolant leak repaired. The radiator was replaced, but about a week and a half later my vehicle overheated. It was later determined that there was air trapped in the cooling system after the radiator replacement. The sloshing sound I reported was evidence of an air pocket that had not been properly bled from the system. This air pocket caused the vehicle to overheat, which led to the failure of the water pump and thermostat. Despite this, the dealership denied responsibility and insisted that the water pump and thermostat failing so soon after the radiator replacement was simply a coincidence. I strongly disagree. The overheating occurred because the cooling system was not properly serviced after the radiator replacement, creating a chain reaction of failures that resulted in additional repairs and expenses. What was most frustrating was the lack of accountability. Instead of taking ownership of the problem, management was dismissive and argumentative. I was left without my vehicle, missed several days of work, and ended up paying for repairs that I believe could have been avoided if the original repair had been completed correctly. I was also told that a quality control inspection would take two days during the second repair visit. This raised an obvious question: if quality control was so important the second time, why was it not performed thoroughly after the initial radiator replacement? If everything had been done correctly the first time, I should not have been back with an overheating vehicle shortly afterward. The only positive part of my experience was Robert, who was courteous and professional. Unfortunately, my interactions with Service Manager Aric and Marcus were disappointing. Both were rude, unprofessional, and unwilling to listen to legitimate customer concerns. Overall, this was a frustrating, costly, and stressful experience. Poor workmanship, lack of accountability, and unprofessional management are why I would strongly discourage others from bringing their vehicles here.

While on my way from California to Tennessee I had a transmission problem that left me stuck. After…read morea 40 mile tow to Turlock CDJR I met Katrina the world's best service writer. I explained my situation and she immediately brought out Richie their best tech. He quickly got the truck to roll and they got right on the repair. Parts had to be ordered and they kept me advised continually. They went above, way above and beyond to get me back on my way. Richie drove the truck several miles to test out the repair. The following morning I was back on my way. Katrina called to make sure I made it home ok. If you are in Turlock you are very lucky to have a dealership like Turlock CDJR, they are customer centric. And Turlock CDJR is extremely lucky to have Katrina and Richie among their employees. I never expected this level of help to get me going. You guys are stars Thank you again and again. Bill

Armando, Steve and the team were literally God-sent! It was their kindness right out the gate that…read morehooked us. THANK YOU! Our growing family will never be the same!

They had the best price in the area for replacing the timing chain on our car…read more Timely repair Best price

Gabe Perez was our salesman, he made buying a new 2026 Chevrolet Colorado so easy. We were able to…read moreorder the exact truck we needed.

Yesterday I went to Napa Auto Parts. The gentlemen there told me that none of the wipers would fit…read moremy BMW because the window washer nozzles are on the wiper arm. I called BMW and they wanted $85 a piece. Unreal. I'm not against spending money where it counts, but this is just unreasonable. So I decided to get a second opinion. I dropped by O'Rielly, and - Austin - was extremely helpful, knowledgeable, and friendly. He grabbed a couple pairs and did some trial and error, and boom, done. Saved me over $100 on just wipers. Highly recommend.

The gentleman working there were very knowledgeable and very helpful and patient with questions I…read moremost certainly would recommend this place they can answer all your questions thank you guys for the great customer service

I've had nothing but a great experience with valley Kia of Modesto! everyone from the moment you…read morewalk in are friendly and helpful! our awesome sales man was Ahmad! He's friendly, honest and goes above and beyond! He's made my car buy experience run seamlessly!

My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and…read moreshudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously. My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and shudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously.

Have been a customer of Bell & Gaines for 50 years ! No shit from the first set of clylinderheads…read morein 1975 to the last pair I had done in Sept 2025 I have witnessed , and experienced nothing but the upmost and more than professional conduct from Bob Gaines and his hired Staff . Its very hard to find a Speed Center, & Machine Shop operation in California that has stood the ups and downs of almost 70 years of non stop business . in the same location as B.G. and the Bell families have , please note all patrons of the performance and speed communities keep in mind that we HAVE VERY FEW OF THESE SHOPS LEFT ANYWHERE ON THE WEST COAST ...ANYWHERE !! so Cherish What Little That is left . So stop in say HI to Bob and his staff buy a Hat , some Race Oil , Plumb Fittings, or step into the back shop and discuss a A Badd Ass Engine Build, From Start TO Finish. Step UP.. R.E.Gene Mckee

Very unprofessional and rude staff. Been going there for over 35 years never again. Will be doing…read moreall my business with BRE in Salida instead.

Last week I came in to get air in my tire, the guy that worked on my car recommended I get service…read moredone to prevent any leaks from happening again. Appreciated his help in offering that so I decided to make an appointment for Monday Morning 8AM due to me having work at 10AM. ( I commute out of town , told me it was going to be 20-30 minute service to be completed. ) I come in today and the guy at the front desk doesn't see my appointment and then says I would have to wait until 9 / 9:30. Quite frustrating to have this happen considering my time is already slim as it is because of my commute. Disappointed & wont come back here.

My front tire area started suddenly making noise when driving and I couldn't see anything obviously…read morecausing it. Without an appointment, I took it to Les Schwab to have them take a look. They diagnosed the problem as a loose cap beneath the hub, so they tightened it and had me on my way (with no charge!) in less than an hour. Great experience and great customer service. Thanks!

Special thanks to Gene at American Chevrolet in Modesto. I am a loyal Chevy owner and was looking…read moreto buy a forth Chevy, and add to our existing fleet! Despite buying two trucks from my local dealership, they were unable to deliver on inventory or price. After calling around, Gene was able to get the truck we wanted, at the price we wanted and we made the 1.5 hour drive to buy it. The whole transaction was smooth and i suggest anyone wanting a Chevy to reach out to our new friends at American Chevrolet.... its certainly worth the drive to Modesto from out of town! thank you!!!

Oh my, where do I start... Sales:…read moreWe were greeted by DJ within a few minutes with a smile, not the salesman (rushing-bull) attitude. He was polite and inquisitive which instantly put me at ease. Thru the entire Q&A that we peppered him with, he had answers and knew his business. Not to mention, just an all around good guy!! After the purchase was finalized, he took the time to explain EVERY inclusive button and setting. Financial: Ricky was just as kind and polite with all of our questions and explained ALL ASPECTS of how the financing worked and all of the options that were available to us. I especially appreciated, being new to EV technology and ownership, the time he took with warranty information. Being in a tough spot, with a car to trade that had been driven TO DEATH, trying to make a major purchase on 3 hours of sleep and being COMPLETELY out of my depth, the people at American Chevrolet made my experience of buying a new car exceptional!!