This is a new business recently established in Chelan, so all of the equipment is brand new and the…read morepricing is very competitive relative to other options. The service is extremely friendly because the business is family owned and locally operated. They also started the business because they want to provide a better customer experience in the area! Very happy with my equipment rentals here and highly recommend!

I stumbled upon Alliance Tool and Equipment in the Summer of 2019 when searching for an excavator…read moreto rent for dirt work on our lot in Mazama. When I called, it was like calling the local general store. Nothing but friendly and cracking jokes and cracking jokes on the phone. They sounded like they were truly enjoying themselves. A week or so later when I stopped in just before closing time, to complete the rental paper work, the whole family was hanging around, helping out. I asked when the excavator could be delivered, the answer was, "Well, we gotta close and load up, so we'll meet you up there in a couple of hours. That's the customer service a "Mom and Pop" store is willing to give you. I'm getting ready to go back at it up in Mazama, as soon as the snow melts and there's only one place I plan to call; Alliance.

I found a huge, heavy battery in my father's belongings and needed to dispose of it. The guys at…read morePacific Power were kind, helped me get it out of the car, and took it for recycling without a hassle! I've purchased other batteries from them in the past and always appreciate the friendly, knowledgeable people that work there. Thanks Gentlemen!

couldnt find our account, swold us the wrong battery, when i called to see if…read more the Right battery was in stock i was greeted with a snotty " is today thursday? we told you thursday. buhhhhhhhhhhhh little kids can barely see over the counter should watch their manmners, if you need a battery and want good customer service, go some where else

My son who goes to school at Big Bend the local college in Moses Lake needed a battery for his 2010…read moreFord Escape. Chris of Continental Battery had my son on the road with a new battery in less than 15 minutes. Service was great and their price was 25.00 less than their competitor!

Great and knowledgeable people to deal with. Worked with them for years and they never failed me.read more

Great service and decent prices. I e bought several batteries here and haven't been disappointed.read more

This store has the most unprofessional staff. I went in to get some replacement parts for my…read morevehicle. I called the night before and was told that they'll have the parts ready in the morning. The next day came, and I called to check on where my parts where. The employee who answered seemed annoyed. I went in after the employee told me they had them to find out they weren't the right ones. I asked him if would come outside to my car so I can point out the parts I needed ( just in case I was calling them by the wrong part). He refused. I was going to ask someone else who worked there, but the other two guys were swearing about another customer. I went to Auto Zone. It was like night and day. Will never set foot inside O'Reilly's ever again.

I come in here and buy parts from time to time they're not awful for that, however, today was the…read morelast day I'll ever come to this store. I went to recycle oil today brought in five maybe 5 1/2 gallons the guys like we only do five but I'll be nice and I'll take your oil for you, goes in the back dumps them and gives me the containers back like normal. It had the lids on them didn't tell me he hadn't actually tighten the lids he just set them back for me with like a quarter turn on. He let me leave the store without saying a word about the kids. I tossed the containers in the back of my truck and over a half gallon worth of oil leaked into the bed of my truck out of the containers that were not tightened and we're not fully emptied. passive aggressive much you asshat?

I needed a thermostat, drove 60 miles to Omak, depended on the employee to sell me what needed…read more Got back and part did not fit, leaked water all over because of no gasket. I aksed for one...told DID NOT NEED IT. It does not fit. Contact made with parent company, they stated part was correct. NO IT ISN'T! I can go back for the $8 part and spend twice that on gas. OR...they will send me a courtesy card so I can go back to a business that did not do as asked. I repeated my request for one with a gasket. No reversal on credit card, that is too easy. I went to NAPA site, typed in info and up came the correct parts. So...NO O'Reilly did not make me a happy customer. Typical tactics of making it more difficult than it is worth.

Not very helpful went in to ask questions about some products and was told just to go see what they…read morehave in stock but I didn't know what I was looking for and thought they would of helped me out!

My experience was in May, 2022. The Stihl saw technician in 2022 is incompetent…read more This review is STRICTLY for the Stihl Chainsaw Service Desk and does not apply to the irrigation/plumbing and feed side of the store (which is great). I brought in a relatively new professional level saw MS-261CM to diagnose a problem with the powerhead while I was clearing hazard trees along trails on Thompson Ridge after the Cedar Creek Fire. The saw bogged down and died after running fine for only 3 minutes and I couldn't get it started again. The service tech said he'd hook it up and run diagnostics and report back within 1 week. He had it on his work bench for OVER 2 months. I had left messages 3x asking for a status update. After 10 weeks, he called me and said he couldn't figure out what was wrong. He didn't charge me anything and handed me back my 261 with a shrug. To add insult to injury, he reassembled the saw without the master control switch connecting rod (the part to adjust the choke to run and to stop the motor). Fast forward 2 years and I'm down in the PNW Stihl distribution/service center in Centralia, WA and they run diagnostics and under 1 min later, they tell me what's wrong: you have a bad fuel solenoid. They hand me a complete carburetor assembly and say it's covered under warranty. I install the carb in under 15 minutes and my saw is running fine. So my saw was down the entire summer of 2022 when there was A LOT of post fire clean up for no good reason other than the tech couldn't understand the computer diagnostics to identify the problem. One faulty solenoid that was covered under warranty. I sure hope Cascade Pipe has a new chainsaw tech working there now but I will be driving to Sedro Wooley or Wenatchee for future saw service.

David is FANTASTIC! His customer service is second to none. It is obvious he takes pride in his…read morebusiness. He was able to turn my car around within 24 hours and the price was right. He is very knowledgeable and deserves your business. Thank you David for a wonderful car repair experience! (I never thought I would say those words!)

David is a knowledgeable hybrid battery technician. But more importantly he is honest and cares…read moreabout his clients. I had my first battery fixed and after 2 years it popped up again. David not only was flexible but held his word on the warranty! He took additional days to care and retest my battery. This car was the only vehicle for my wife and I to get to work. Thank you David!!Anyone reading this. Go with this family owned business rather then dealership.