I had just been to another shop it town who were not friendly or helpful, so I left and went to…read moreNapa. Immediately walking in, 2 gentlemen greeted me and asked to help me find what I needed. What I needed wasn't on the shelf, so Tyson took the extra minute to find it in the back. The other gentleman was nice and helpful too. I got exactly what I needed, a couple of questions answered and wished a great day. Thank you Tyson, and the other man. The smallest amount of normal kindness goes a long way.

Always great customer service. Purchased a NAPA Legend battery Jan of 2016, and it turned out to be…read morea lemon that had a bad cell. The young counter fella walked over to the battery rack, pulled down a new one, and told me to have a nice day. That, my friends, is the definition of customer service. No prorated discount on a new battery purchase, just good ol' fashioned home town care. Awesome job, Cheney NAPA...

Needed some help with a duplicate truck key. Tracy was very patient in helping me out. Excellent…read morecustomer service throughout the transaction. Did a great job. One of the many reasons that I shop here.

I went to Jarm's Ace Hardware yesterday. As I was having keys made, I saw a tall man walk in. He…read morewent up to the checkout area, introduced himself to a young man, and said, "Hello there, I'm Tom, I own the store. Thank you for joining our team." Later I asked to speak with him and he gave me his undivided attention for several minutes. I'm not a guy who builds things, repairs things, or knows much about tools. Thus, when I go to hardware store, I'm going to be asking questions and seeking advice. When I go to Jarm's, I find outstanding help and cooperation.

Just had a great experience with Cain at O'Reilly. He took the time to show me options for a…read morebattery purchase, explained the differences and then took the time to install the battery IN THE RAIN! Every retailer needs someone like this. Thanks Cain!

Dropped of my car at 11 for an oil change & tire rotation. Over 3 hours late & it's still not done…read more It does not take that long. Learn to call you customer & let them know you are running late so they can drop of their car an hour later. Lear to appreciate other people's time....

Nice and clean place. Got the car cleaned All for under 12 dollars the car washes it self are…read moreclean and easy to use

Prices are good and the staff is always very friendly and helpful. I won't go anywhere else.read more

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

I have been looking for a parts for my car for over 3 months. I looked at their site. It was simple…read moreto look up my part. I called them and spoke to Braydon. He was very helpful. He even sent me pictures of the part. I had ordered the part before and it wasn't the right part so I wanted to make sure this time. He told me he would call me back, and he did! He was amazing, answered all my questions, and is sending my part to me. The price was hundreds of dollars less than any where else. Shipping from Wa to CA was inexpensive too. I would definitely recommend them for all your used auto parts. Braydon was AMAZING.

Too limited of inventory in this satellite store I was looking for two items and they couldn't…read moreoffer either one without extended service

My earlier complaint was that I emailed them 2 to 3 weeks in advance to say I'd be in town the week…read moreof May 25th, but I got no reply. So, I wasted my gas on a trip from where I was staying to the valley to learn about something they could've responded to in my email. In hindsight, maybe I should've called, but they seemed such a professional outfit that an email would've sufficed from them

The manager Brandon and his associates Chad try to rip me off and overcharge customers. I went in…read morefor an oil change, and they asked if I wanted the cabin air filter changed. I said no. The employee then said, "Well, it's free." My boyfriend and I looked at each other and agreed if it's free, why not? After we left, we noticed a $52.99 charge for the cabin filter. We turned around and came back within three minutes to ask why we were charged. We requested a refund and our old filter back. The manager refused to give us a refund and also refused to return the old filter, claiming it was already thrown away. On top of that, I also purchased a fuel cleaner. The staff was so disorganized they almost sent us off without charging us and without even putting the fuel cleaner in the vehicle. I had to remind them to do it. The whole situation felt intentional and dishonest. If it was truly free, it wouldn't have been charged. This was misleading and unacceptable. I would not recommend this place.

To summarize my experience in 3 words....total rip off. I…read morecalled first to ask the cost of an oil change. I was not asked any qualifying questions about my car. She simply responded the price is $80. Expecting to pay $80, I drove into Take 5 Lube. I asked the robotic employee how long it would take as I had an eye appointment to attend. He said 15 minutes. I pulled into the garage only to be told to remain inside my car on this 90 degree day as customers were not allowed to leave their vehicle. It became apparent the employee wanted me to be a captive customer. He immediately explained the $80 oil change was not available to me because my car has over 75000 miles. Therefore I had to pay for the $113 oil change. My hood was already up so I felt compelled to stay. They then told me my air filter was dirty, my spark plugs need to be sprayed and my wipers needed to be changed. As I sat trapped in my vehicle, this began to feel more and more like a shake down for money. The 15 minutes expanded to 30 minutes, putting my eye appointment in jeopardy. My advice is to locate an honest outfit and avoid Take 5.

Fast and fair ! Helpful too. Got Wheelchair scooter batteries. Decent prices…read more Will go back again

Charged me $123 for a used battery, bought back in may 11th, 2024. Took it back today because I'm…read morehaving to jump start my car every single time i get in my car. I walk in and they tell me they sell them for $49 for used batteries. Not only did they charge me double they are scamming people out of their money. And had a shitty attitude the whole time I interacted with them. Don't spend your money here.