Wow! Amazing service! We were ready to head out on our road trip when the battery decided to die!…read moreWe looked up a place close by and came across Batteries Plus! Not only were they friendly, but they had us changed out and ready to go in less than 20 mins! Thank you so much for the quick and friendly service!

​I am writing this to warn local consumers about the warranty practices at this location. I…read morepurchased a battery here that failed after only seven months of normal use. When I brought it back to execute the written warranty I paid for, the store-level experience was incredibly frustrating. ​The employee on duty attempted to twist the terms of the written agreement, telling me that if they gave me a replacement battery, it would carry absolutely no warranty moving forward. Because they refused to honor the clear terms on the spot without stripping my future protection, I was forced to leave, drive to a competitor (Advance Auto Parts), and spend $286.61 out of pocket just to get my vehicle safely back on the road. ​To protect my rights, I formally escalated this entire paper trail up the corporate ladder, eventually reaching out directly to the company President, Dennis Norris. To the corporate office's credit, they immediately recognized the error, bypassed the store's narrative, and issued a full $233.19 refund for the merchandise. ​However, I allowed this business ample opportunity to make the entire situation right. Instead, the staff on duty stonewalled me and corporate decided to pick and choose at their convenience what my loss was. When I requested reasonable reimbursement for their employee's mistake and my forced extra expenses, they flat out responded with "denied." ​If you want a warranty that is honored without a fight, take your business down the street.

I stopped by O'Reilly to see if they had a front ABS Speed Sensor for my car. The gentlemen were…read morefriendly, helpful, & knowledgeable to customers and treated each other with respect. While they didn't have the part in stock, they gave me a printed quote.

Waited for 3 hours for the for guy to tell me my battery wouldn't take a charge I don't even think…read moreit was plugged into a charging station this place will try to scam you btw don't go the the old white dude trust me

Hunter was a great help and overall a friendly, attentive member of the staff at this location.read more

I came here when passing by to buy couple lights for my wife's vehicle. she has a Chevy spark. and…read moreone of the brake lights and a head light was out. fortunately they got both so I was able to buy what I need from here. staff are willing to help you. a gentleman got out to help me and see what's going on exactly. then checked their inventory and brought it to me. The head light you can buy one but brake lights come in pair. so the package includes two lights. I paid for all $26.00 bucks which I think is not that bad. the only issue this location has now is they have some construction around the building you can not get in there from the second driveway as is blocked with bands. so watch up to don't miss it.

I used O'Reilly almost exclusively because they usually always have the best price for he parts I…read moream looking for and they have them n stock. This one opened almost around the corner from my house so... I have been a few times. They always acknowledge you when you walk in but its new so we will see. I have a rewards account with them so it requires that you give them your phone number to add your purchase points. Make sure you do so as sometimes they don't ask. They are so convenient I will used them unless something changes.

I would like to share my recent experience with customer service at your location, specifically…read moreregarding an interaction with Mike. When I requested his assistance in locating my cigarette lighter fuse, I felt that he was unwilling to help. Instead of providing guidance, he suggested that I find the fuse myself and return with its specifications. This left me feeling quite frustrated, as I expected a more proactive approach from someone who is knowledgeable in this area. I believe effective customer service is crucial, especially when representatives have the expertise to assist customers directly. Unfortunately, I had to go home and tackle the issue myself, which was not ideal. I returned shortly after to address the fuse issue and share my thoughts on the experience, but I learned that Mike had already left for the day. I did communicate my concerns to the other representatives, as I believe a positive attitude and willingness to help can significantly enhance the customer experience. Thank you for taking the time to read my feedback. I hope it can lead to improvements in your service approach.

Jeshua and the store manager were very helpful and willing to go the extra mile! I really recommend…read morethis location for your auto parts!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

This is our go-to auto parts store…read more They replaced a battery for me today, testing all performance items before & after installation. Always excellent, friendly, knowledgeable service!!

If you say you will preform services, such as changing out a battery. Do not lie to us and say you…read morecan't because you only have two employees right now... but walk inside to find four at the counter! I know I have a Chevrolet Silverado that has a brace in the way and has to be removed. That's why we opted to buy the battery there due to your service. BAD IDEA! No, I did not inform the manager that we have a large corporate account. That should not matter. Either you offer the service or you don't! And of the four counter people only two were with customers... I love our O'Reilly's in Ville Platte, LA!!!

My truck is my baby, so when she started running rough and the check engine light came on, I of…read morecourse stopped at the fort Auto Zone I drove by. And boy did the universe put me in good hands! Not only did he diagnose the problem he INSTALLED the part for me right there! THAT is how customer service is done. Other businesses should take note.

Hunter, Victor, Alyssa, & Anthony was very professional, and extremely knowledgeable and helpful…read more They got the job done successfully and I left as a very satisfied customer!