**Update**** We were informed by the dealership that due to…read morethe bad battery and having an update sent to computer it fried the module internally. This repair is now costing us $2300. Thank you Interstate battery for NOT taking care of your customers. ***Original Review*** We have always used Interstate Batteries, but our recent experience has been very disappointing. Around Christmas, my husband started having issues with the radio in his Ford truck. We tested the battery at home, and it showed zero voltage. He took it to Interstate to have them test it, and they told him the battery was fine. After continuing to have problems, we took the truck to the Ford Motor Company dealership, and they informed us the issue was the battery. We called Interstate again, and the person my husband spoke with was extremely rude and not helpful at all. We have now had the battery tested twice showing that it's not working properly, yet Interstate continues to say it passes. It's very frustrating when a company stands behind a product that is clearly failing and offers no support to resolve the issue. Based on this experience, we would not recommend using Interstate. Customer service and product reliability matter, and unfortunately, this situation fell short on both.

Very good place to get batteries. And the staff is so helpful. Me and my fiancé drove a long…read moredistance several times just for this kind of product and service because it's worth it! You would love this place too.

I wish there was the opportunity to leave negative star amount because one star is too many stars…read morefor this location. I had a blowout on the freeway this morning tire has less than 500 miles on it & they wouldn't replace it. Never ever take your vehicle their

Don't buy the multi year wheel alignment plan unless you like leaving your vehicle all day or…read moreovernight. Even with an 8 am appointment you will be you will not be able to wait on the allignment as they have left over appointments from the previous day. Of course they don't tell you that on the phone when you make the appointment and ask how long you will have to sit and wait.

Went there with a battery I wanted to replace for a DIrt Devil Broom and online else where was $28!…read moreFigured I'd try local to get it sooner. Oh wow! It was gonna be like TRIPLE the cost! Crazy ! First time I've been in here and the last!

Went here with my watches when I learned they replace watch batteries, and at a very low cost…read more Unfortunately, they were only able to do one out of the four I had. Completely understandable however, they were tricky and old watches.

It may seem simple , but after a days work you expect people to be as professional and…read moreknowledgeable at what they do. I got the guy w/ the laziest disposition, who after looking at the screen still seemed to send me 8 miles home with the WRONG part. Was upset but not ticked off. When I returned to swap part for the correct one, he was sitting in a chair in the back and finally got up to make the correction. The young guy working was the opposite (attentive/ helpful) with his customers and if I choose to go back to that store hopefully he can help . Hope that wasn't a manager in any way!!! Beware and maybe do a google parts search first. Employees reading this will automatically know who I'm speaking about....

This is a same day comparison review since I had a crap experience about 200yds down the road at…read moreautozone, so tit for tat the service, attitude & friendliness was night & day. I had a light on my dash for the last week plus & I thought it was the low tire pressure light, but I checked my tire pressure all around & thought it might've been something else. So I pulled up, popped my head in the door, asked if someone could run an engine code check for me & someone came right out. They ran the check, no engine fault codes registered, we exchanged some polite words & they agreed it was probably the Tire Pressure Sensor if all my tires had sufficient pressure. Now I'll have to go back to Walmart to see if they need to reset my TPS. They were very cordial, quick in their service & helpful.

Shout out to the assistant manager Will for helping me with my headlight bulbs thank you for being…read moreso kind and helping me figure out what the problem was. Thank you for installing and I appreciate your wonderful customer service. I will definitely be back if I ever need to.

I bought a set of Silverstar lightbulbs for my car. I installed one of them for one second, I…read moredetermined the color was not the same as stated on the package. I went to to return it. The manager said it was electronic and he would not give my money back or a store credit. Horrible customer service. They just take your money.

I stopped by O'Reilly to see if they had a front ABS Speed Sensor for my car. The gentlemen were…read morefriendly, helpful, & knowledgeable to customers and treated each other with respect. While they didn't have the part in stock, they gave me a printed quote.

Waited for 3 hours for the for guy to tell me my battery wouldn't take a charge I don't even think…read moreit was plugged into a charging station this place will try to scam you btw don't go the the old white dude trust me

Tried to make a return the girl working told me they didn't have 100 in the register and told me to…read morewait 10 mins rather then asking me to come back later so I waited 10 mins nobody came in the store at all so I left came back a hour later and she still said the same thing wait 10 minutes so I bought another part instead and they didn't have 40 change to give me for 100 do I had to go across the street to the gas station for change . I will never go to this location again if I do I'm bound to put hands on someone in there

I used to go to this location for ALL of my parts needs. Nope, no more. So Im at the counter and oh…read moreI'm sorry I'm making you sigh so much during my transaction because your employee sold me the wrong bulb. And when I asked to use a nut driver to install the bulb he just pointed to a toolbox and said there may be one in there. I looked over and saw the most dysfunctional and mixed batch of tools I've ever seen. I would've been looking through that shit show of mixed tools for an hour. Act like you give a damn. And organize your damn toolbox.