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    O'Reilly Auto Parts

    5.0 (1 review)
    Open 8:00 am - 8:00 pm
    Updated 2 months ago

    Services - O'Reilly Auto Parts

    Auto battery and fluid recycling

    Vehicle battery testing

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    2 years ago

    My guy Christopher helped me out quick and easy, he's a great guy. I was very satisfied with my experience

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    Auto Zone - Cypress

    Auto Zone - Cypress

    3.3
    (46 reviews)

    This place is full of men that talk down to women and when we tell them what we need, they laugh at…read moreus and then get surprised when you get angry. They sold me a faulty battery and tried to argue that they didn't need to give me a new one even though if it died before a year they needed to give it to me and they said well you weren't he is gone and you already used it for the second battery and I said I argued I said yes I know that but it still shouldn't have died before years was up so give me my battery and he starts laughing.

    I asked a simple question: what is the return policy? An employee who wasn't even involved in the…read moreconversation decided to tell me that I should take it to an actual mechanic instead of testing parts. The comment was rude, dismissive, and completely unnecessary. What made the interaction even more frustrating is that he had no idea that my father and brother are mechanics and were the ones advising me on what to purchase. His attitude came across as condescending and, honestly, somewhat chauvinistic. As a woman, I felt like I was being talked down to rather than helped. The young gentleman, Kayden, was the complete opposite. He was helpful, informative, professional, and treated me with respect. Kayden provided excellent customer service and is the reason I'm giving any positive feedback at all. Management should take note: Kayden is an asset to your store. The older employee needs to work on how he speaks to customers.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    4.3
    (3 reviews)

    It may seem simple , but after a days work you expect people to be as professional and…read moreknowledgeable at what they do. I got the guy w/ the laziest disposition, who after looking at the screen still seemed to send me 8 miles home with the WRONG part. Was upset but not ticked off. When I returned to swap part for the correct one, he was sitting in a chair in the back and finally got up to make the correction. The young guy working was the opposite (attentive/ helpful) with his customers and if I choose to go back to that store hopefully he can help . Hope that wasn't a manager in any way!!! Beware and maybe do a google parts search first. Employees reading this will automatically know who I'm speaking about....

    This is a same day comparison review since I had a crap experience about 200yds down the road at…read moreautozone, so tit for tat the service, attitude & friendliness was night & day. I had a light on my dash for the last week plus & I thought it was the low tire pressure light, but I checked my tire pressure all around & thought it might've been something else. So I pulled up, popped my head in the door, asked if someone could run an engine code check for me & someone came right out. They ran the check, no engine fault codes registered, we exchanged some polite words & they agreed it was probably the Tire Pressure Sensor if all my tires had sufficient pressure. Now I'll have to go back to Walmart to see if they need to reset my TPS. They were very cordial, quick in their service & helpful.

    O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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