1. O'Reilly Auto Parts

    1. O'Reilly Auto Parts

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    O'Reilly Auto Parts

    5.0 (5 reviews)
    Open 7:30 am - 10:00 pm
    Updated 3 weeks ago

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    9 months ago

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    2 years ago

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    4 years ago

    Helpful, competent employees, that call as soon as your parts arrive. I appreciate you gents, Thanks!

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    5 years ago

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    Napa Auto Parts

    Napa Auto Parts

    1.0
    (2 reviews)

    I have lived in Star for one year. The first time I went to Napa I was assisted by a young,…read morepersonable, and very helpful young man by the name of Gabe. I pledged to continue patronizing this location for all of my auto parts needs. Today I went there, again for a headlight bulb on the driver's side, which is what I purchased less than a year ago, so that is odd. Not saying that Napa sold me a faulty part, but maybe I have an electrical issue with my car? Something for me to think about. Anyway, I was assisted by a woman, and though I didn't notice her name, her nametag said she was an assistant store manager. Unfortunately, she had the stereotypical personality for a person in the auto parts and service industry, which is to say she was unsmiling, unfriendly, and made virtually no eye contact. Just not a people person. She looked at her computer screen, mumbling about the system not working properly, and took forever to find my part. When she showed me to the section and picked out the part, she still seemed unsure of herself as to whether it was the correct headlight bulb. At that point I was really feeling uncomfortable with going through with the transaction, wondering if she would give me the right part. I wanted to leave. That decision was made easy when I got to the register and their system would not allow me to pay with a credit card. She asked me if I had cash, I said "No", and started to leave, and she gave me an apology that seemed to me to lack any sincerity. I went to O'Reillys, where a nice gentleman got my part right away. I'll be going there from now on for my auto parts needs.

    A delivery driver named Anthony Bailey from this Napa location crashed into my mirror of my…read moremotorhome and gave false insurance information to me and the police officer who came to the scene to take a report. I have tried several times to get this guy and Napa to pay for the damage via my insurance company and they have not responded. No accountability for their drivers careless driving and proper reporting of insurance info.

    Batteries Plus

    Batteries Plus

    3.0
    (2 reviews)

    I don't normally post things like this, but this was scary and incredibly frustrating…read more Our golf cart uses SLIGC8AGM batteries. We went to Batteries Plus for help and were sold the WRONG battery -- not once, but twice -- by two different employees who both said it was a perfect match. Both times, when we got home and plugged it in, our entire house filled with a sulphur smell around midnight. The battery was burning hot. It could have easily started a fire. Today we spent $2,400 replacing all six batteries correctly... and we're now out almost $500 on the wrong ones they sold us. No refund. Just "sorry." I must say the associates today were AMAZING, it doesn't change the fact that my house could have burnt down but they were fabulous. This wasn't our mistake. It was dangerous, careless, and it's all in their system. I trusted the experts, and our home and safety were put at risk. I would hope that the team would, at a minimum offer a refund on the wrong batteries to us.

    Noticed my battery was acting up and knew I possibly needed a new battery. A particular gentleman…read moreby the name of Dave helped me. He was very knowledgeable, very helpful and was not pushy at all. He offered to test my battery free of charge to make sure I needed a new battery. Most places would rather just charge me for a new replacement. Cudos to the staff at this location for the awesome customer service. I'll be shopping at batteries plus and this location for the foreseeable future.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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