Do not waste your time or energy. The tire guys say they will be with you but don't come back and…read morewhen you ask help from the cashiers inside, they cannot be bothered or you get blank stares and dumbfounded looks. Customer service is extremely lacking. This is after we gave them a 2nd chance.

Do not come here for an oil change! I have been here twice and the wait time is EXCRUCIATINGLY…read moreLONG!!!! This time.. I've been here for 4 hours. They still have not changed my oil. I'm leaving with out the work done. Wasted an entire afternoon .. on my one day off from work.. for nothing. Thanks Wal Mart. Update- they actually did change my oil, they just decided to go to lunch without telling anyone it's done. The guys that did the job had been back from lunch for awhile.. just exhausting.

I ran out of diesel (being an idiot thinking I could make it to Buc-ees) in Ennis. I called and it…read morewas less than thirty minutes later that I had 4.5 gallons of diesel on board and was back running again. Super nice guy, super reasonable price.

From the owner: Welcome to Claxton's Auto Salvage & Wrecking Service serving the Ennis, TX area since 1932. We are…read morea full service wrecker business. We sell used cars, used auto parts, which we pull for you, and also sell aftermarket parts. Delivery is available if you need us to. We are confident that we can provide all your needs. Claxton's Auto Salvage & Wrecking Service is a Towing Service and Auto Wrecker that specializes in Auto Parts, Used Car Parts, Salvage Parts, Auto Repair, Towing, 24 Hour Towing, Junk Car Removal, Wrecker Services, and Towing Services. Contact us for more information today!

Parts, services, sales were all very professional and honest. My buying experience was outstanding!…read more Ask for Wayatt, the experience was exception and super easy. Wayatt is great at what he does.

Laquintis (Q) Wallace, Mike, delivery scheduler woman and delivery man Jack are awesome! Q met us…read morewhen we came in & did everything right, he did not rush us but was honest & answered our questions. Most importantly he LISTENED & cared about providing us great service. When we figured out which side by side we wanted we met Mike who in place of the sales manager assisted us through the rest of the process. It was clear to me that both of these men took their time & made sure we left feeling great about our experience! Once we completed the purchase we needed the delivery to happen today, Saturday morning. The delivery person (a woman whose name I didn't get) committed that our delivery would happen today. Good to her word this morning Jack delivered our Kawasaki Mule & was so thorough answering our questions. He was professional, patient & the man can seriously back a trailer with no issues! What we loved about the business was there was no cheesy online commercial & instead, they ALL believe in providing the best customer service...which is incredibly rare today. Our sincere thanks to the entire team, you folks understand the importance of providing superior customer service. We are customers for LIFE! PS, we named our side by side Ms. Muley!

I will never go to another dealership for my jeep, i've been to other places that have kidnapped my…read morecar or haven't been able to figure out what was wrong. Christian was amazing in the service department and while service team! not only did i get my car back faster than i was expecting but when I got it back it felt like a brand new car again. I have a 2016 jeep renegade and my car feels like I just bought it for the first time!

I purchased a vehicle from Pegasus at the end of January. Within less than two months, I discovered…read morethe vehicle was sold to me with an active safety recall that was never disclosed or resolved prior to sale. This is not a minor issue. The defect caused structural expansion that lifted the rear seat, creating a serious safety risk. I have since learned this issue could have led to a much more dangerous outcome. When I contacted Pegasus, they immediately refused responsibility and directed me to the manufacturer, offering no assistance, no guidance, and no support. Selling a vehicle with an open safety recall--especially one involving potential safety hazards--raises serious concerns regarding: Failure to disclose material defects Lack of due diligence prior to sale Potential violations of Texas Deceptive Trade Practices Act (DTPA) As a result of Pegasus' actions, I am now: Without a vehicle Still responsible for a loan tied to this purchase Forced to rely entirely on the manufacturer for resolution Pegasus has made zero effort to assist or advocate on my behalf, nor have they offered any form of transportation or resolution. This experience demonstrates a complete disregard for customer safety and consumer protection standards. I strongly urge anyone considering purchasing from Pegasus to verify recall status independently before signing anything. I am currently documenting this situation and exploring filing formal complaints with the Texas Attorney General, the Better Business Bureau, and pursuing all remedies available under Texas law.

Dishonest, sketchy, unprofessional. Called Monday 5/7/18 to order a part I saw online…read more Due to the bad reviews and my 'spidey sense' going off, I wanted to pay it with PayPal which they do accept as they have an eBay store. Employees also said this would be fine. Also, the price of the part on car-part was listed as $150, when I spoke to the guy he said it would be $280! What kind of games are you playing? I told them I would pay $250 shipped which gives them $100 bucks over the price of the part to ship it, I think extremely generous. They said, no problem the Billing Department will send me a PayPal invoice by end of day and they would get it out the door right away. No call or email from them. Tuesday 5/8 waited until noon. They said there was some kind of 'SERVER' issue but they would get the invoice out by the end of the day. A server issue? You run your own PayPal server??? Obviously it doesn't make sense. No email/phone call. Wednesday 5/9 called in the morning and was told the weather was really bad and the guy I needed to talk to was delayed coming in. I checked the weather for their location and it was 82 degrees and party cloudy. I just love being lied to. Wednesday afternoon called again and was told I would hear something within the next 2 hours. Of course, no email / phone. Thursday 5/10 Called again and given another asinine excuse / lie. No call/email from them. Friday 5/11 Called again and given another asinine excuse / lie. No call/email from them. I am trying to give them money (a premium price at that) and they continue to lie and play games. Enough. Imagine how bad they would be for some kind of service if they are playing these kinds of games and lying on the sales side. I urge everyone looking for a part to no only use car-part.com but also check out autopartssearch.com. The later has some vendors which car-part does not have.

I've given CBA staff plenty of time and chances to correct their mistakes before taking this to…read moreGoogle Reviews, but enough is enough. I've been waiting for 2 MONTHS to get the CORRECT part for my vehicle. The first part sent took two weeks to arrive and was the WRONG PART. Called and they said they would send a new part. STILL WAITING 2 MONTHS later and NO PART. I have chatted with them nearly every week since I ordered the part. I've been told I will get a refund along with the part I ordered and have not received either. I have filed a formal complaint with my credit card company. If I am not getting the part I ordered I should at least get my money back!!! Be wary of this company. They can get your credit card number correct, but apparently nothing else (i.e. address)!!! Sincerely, Katherine Fletcher with the Land Rover in desperate need of a right side mirror!

My vehicle ran into some electrical issues, and I decided to take it to AutoNation Ennis for…read morerepairs. They sounded professional on the phone and addressed my concerns. When they looked at the car, the technician started trouble shooting and worked to keep the cost low. Once it was determined it was an electrical issue, I decided to purchase a new car and the experience was pleasant overall. It took three days for me to make up my mind, and I did not feel pressured to buy during the process. I was able to test drive as much as I needed, and when I was stranded they helped with transportation. They also answered ALL my questions about costs, vehicle details, and options. Once I selected the car, I was also able to upgrade a few features so the car met my expectations. I was able to get my own financing; however, AutoNation Ennis worked with a bank to extend my term. This extension made the payment similar to my current car payment. Lastly, I felt the trade in value was reasonable so we did not have to argue about my other car's value. If you want a new car or truck look for Mark Jones and/or Shaun Schell. They were both excellent to work with and focus on customer satisfaction. (Please note: I could have given them five stars; however, I do not give five stars...even to myself.)

BEWARE!! Bad experience!! We had purchased another vehicle at an Autonation in another city just 3…read moremonths prior. They tried to just give us one key, we asked for the other to be made and they said, "No problem. We will have another key for you." We didn't have an issue. Fast forward to 3 months later, and the vehicle we wanted to buy our daughter was here at this Autonation location, much closer to our home. Wow- we should be treated great for spending so much at the same place- NOT. My husband got home after buying the car with only one key and called and left a message letting the salesman know he forgot to give the other key. We waited several hours for a callback; so, then we just drove over to get it ourselves. The sales guy saw us drive up and called before we got out of the car and said it only came with one key and he can't give us another. Basically, we were not promised another key until throwing a fit with him then the manager. Then, we got the run-around over and over with this group when trying to pick it up and getting it programmed. Finally getting the key now, but they made sure to make me wait over 1.5 hours for the programming, which takes 20 minutes. My advice: if you HAVE to come here, insist on the key (and whatever else you are owed when spending this kind of money) during all the confusing decision making times prior to signing, these people DON'T work with you otherwise!!

I am appalled by the way this dealership does business, or should I say "lack of". My brother found…read morea vehicle that he wanted to purchase from this dealership, but was selling his current vehicle to another dealership because they were giving him $3,000 more. He called the salesman, if we can even call him that, and said he was on his way to pickup the vehicle. His application was ran & his credit was hit. After he was halfway there, 1 1/2 hours into the drive, he gets a text that the car he wanted was sold to someone else. I'm in a customer service industry and that's not only unprofessional but downright ridiculous. To top off the experience my brother called the General Manger and he said, "we will do what's right and find you another vehicle" it's been FIVE days and he has ignored every single call. No wonder why his salesman thought his actions were ok, look at who's managing the place. RUN FAST! This dealership is not worthy of a penny in your pocket.

I've worked with Gary twice now and can't say enough good things about him. He gets it - car…read morerepairs suck!! The first time was some work under extended warranty and they over charged me. When I went back, Gary completely owned the mistake and credited my card back. No hassle. The second time was a "big" $800 issue and while they had my car they did some recall work I wasn't even aware of. I don't feel like a number here. I feel like their client and that they want me to come back!

Took awhile for my part to come back part came in then technician got sick delayed repairs even…read morefurther there was no other tech to fix my truck it took 3weeks on a recall

No !! I do not recommend Ennis Ford!!! I called on 9/11/2020 around 11:30am. I own a 2018 Ford…read moreFocus SE. I got a check engine light. When I checked the error it was showing a P1450 error. I left a message and now it's 5:05pm and no answer!!! Nothing!!! I just think Ennis Ford doesn't care!!! All they think about is money!!!!