Watch and question their numbers. Typical shady dealership trickery changing the numbers hoping you…read morewon't notice, playing games like trying to pressure you into putting money down when you don't need to, continuing to negotiate after the deal, and even giving the old "I'm probably going to get fired for this" line to which I laughed out loud. My wife and I arrived knowing the exact vehicle we wanted to purchase. Spoke with a polite, knowledgeable, and relatable salesperson. Worked a deal on a $91k MSRP for just under $61k after trade and add ons. So we had plenty of equity to get the financing done. Salesperson said everything looked great and moved me to finance where things went off the rails. Typical finance guy that tries to act hard-nosed and "is what it is" so you'll think you don't have options and you won't negotiate. He reads me my approval and tells me the monthly payment. I of course told him no, that's over $200 a month more than it should be. He tells me my credit must have been good before but not now and that the interest rate would be much higher than before. I told him I knew rates are higher now but his rate was far higher than what it should be. We all know the dealership makes money of our interest rate so that's the usual tactic. Then he told me I needed to put some money down to get the rate lower. I told him that wasn't happening. He continued to pressure me to do so and I repeatedly told him no. I had an auto loan calculator open on my phone and started running numbers. I noticed even at the interest rate he stated, then numbers didn't make sense. I asked him what the total finance amount was and he gave me a number just over $64k. That was over $3k more than the deal the salesperson and I had agreed on. When I called him out on it he left the room and said he'd find out what happened. The correct amount was right there in front of him on the deal sheet. He was either doing something shady and hoping I wasn't going to question it, or the guy just doesn't know how to enter numbers into the computer. To me it was obvious some shady stuff was going on. He came back in and put in the correct numbers. He still came up way off from what the payment should be and again pressured me to put money down. He then began trying to negotiate the payment "I'd be good with". I stood my ground and told him I had a 4.5 hour drive home so I needed to hit the road. When I walked out I was met by the salesperson and his manager. I told them we couldn't make it happen. They then tag teamed up, pressuring me and telling me how they were already losing money on the deal and how much vehicle I was getting for my money. (Two days later I saw they posted my trade in for over $27k when they gave me $21k for it. I know the business and that doesn't bother me but to tell me they are losing money on the deal is just a huge lie.) Both were talking over each other I'm sure just trying to confuse and overwhelm me. They then started trying to negotiate a payment that would work for me. I caved a bit and went up $25 per month. The manager said he'd make it happen and head to the finance office saying "I'll probably lose my job for this" to which I laughed loudly and said "you're not going to lose your damn job". He returned and said they had it worked out. I went back into finance and finished up the deal. In the end I didn't feel great about it because I know they still got over on me a bit but it was a deal I could live with. So after that I just put on a smile and played nice to get delivery wrapped up and get headed home. The salesperson had said they would hand wash the vehicle and fill it up. When he brought it around it had been washed. Once I left, I looked down and saw less than a 1/4 tank of fuel. So I guess they saved themselves the cost of a tank of fuel too. My summary. Upon arrival I really thought I had found a smaller dealership that would be different than the big city high pressure places. I was wrong. They are just as shady in their practices. I would have stayed home and done business with my local dealership that I trust and normally deal with but the vehicle I purchased was a limited edition and my local dealership was not allocated one. Trust me, there are still dealerships like my local one that will be straight forward with you and never once pressure you or take you out of your comfort zone. Brinson is not one of those. Hope they made enough on the deal to justify losing repeat business. I won't be back.

1 month later and still no follow up. I now Cannot rely on my TPMS. Tire pressure now is a constant…read moreworry for me.

I have used Featherston for 15 plus years. Ford trucks. Hyundai's, Toyotas. Great people. Honest…read more Fair priced.

Okay first of all I see a few of you in here and your only complaints have been "an employee was…read moretired and kinda grouchy over the phone" And "my daughter went in for a oil change and he told he her didn't have room for her and to come back in four days" First of all, If you need a oil change... do it yourself you lazy good for nothing dad. Bobby isn't a jeffy lube. He is however, the most trust worthy mechanic in the town. Me and my family have been going to him for years. I can't tell you how many times Bobby has looked my mom in the eye and said. Lyn, grant can fix this himself you don't need to pay me to do it. The guy is a great diagnostician, and if it's something you can do on yourself he'll just be honest with you. One time my brother instead of going to him first decided they were gonna try and fix their car in the auto zone parking lot. Dumped a couple hundred dollars in parts trying to figure out what was wrong with it. They finally gave up and just towed it to Bobby's. He called back a few hours laughing "tell those knuckleheads, next time start with the cheapest fix, all that was wrong was a six dollar fuse." Didn't charge us nothing. It's so relieving to know your Mechanic is both skilled, and an honest god fearing man.

Great service, great communication, and fair pricing. I used a 3rd party warranty for my A/C repair…read moreand they walked me through the whole process. They gave me clear timeframes and actually met them, which was huge for keeping my business running. Kept me in the loop the entire time and delivered exactly what they promised. Took the time to do review because they took the time for me (2010 f150)

Jonathan Esparza and team quickly and professionally resolved two separate issues with my 2015 Mini…read moreCooper S. After making an appointment, I was courteously greeted and work promptly began on my car. 30 minutes later, I was back on the road with the two issues repaired. Definitely worth the money!!! I will return for all future repairs here. Thank you for the quality service.

This repair shop is the ultimate find in repairing your vehicle. I have the utmost confidence and…read moretrust in this business. The mechanics do an absolute thorough job. They don't let anything that may create problem in the future be overlooked which is amazing in a business today. The prices of any work done is always fair and reasonable. It's a pleasure doing business here.

I took my vehicle to these guys because they were highly recommended by other shops and they work…read morewith my 3rd party insurance company. They say they are a Christian company, but it is my belief that they use this as an excuse to provide bad service and treat people poorly. As soon as I said something, about my quote, the gentleman on the phone didn't like, which was not directed at him in any way, he immediately hung the phone up on me. My wife had to called back and the gentleman immediately started spewing fanatical Christian beliefs at her. I am a Christian, but obviously, I don't believe the same way he does and that does not make me wrong or him right, but that right or wrong belief is not their attitude evidently. I immediately removed my vehicle from these peoples care and took it to another shop. Treating your customers like subhuman dirt in the name of Christianity is no excuse and I would never let a company profit off me because you they did so.

I don't have a Facebook but I had to find somewhere to write a really good review about these guys…read more I first took my car here about three weeks ago because it kept shutting off at a random times and stalling out on me. I took it to Pete's and they were very straightforward with me and didn't try to upsell me or give me any car BS because I'm a girl. Not only did they explain to me what was going to be done, provide call updates on repair status AND give time estimates on repairs but there wasn't any hidden charges or fees, everything they told me made sense with no gimmicks or surprises. Granted, I had to take my car back a couple times over the course of 3 weeks to address the original problem but Pete's made sure to fix it and and stand by their work and good name! They made sure that my vehicle was reliable and not leaving me stranded. They were super accommodating and every person I talked to each time I came in was pleasant, kind and addressed me by name! I used to go to the dealership because I didn't know where else to go and felt like I was definitely being taken advantage of. But now that I know that I can rely on Pete's, I won't be taking my car anywhere else and neither should you! Thank y'all!!

Quality service with quick turnaround. They allow me to leave the vehicle outside of the shop until…read morethey opened up the following day to swap out an alternator. Thanks Steve for all your help.

I drove from San Antonio to Ennis to pick up an order for my customer. I was about 15 miles south…read moreof town when my serpentine belt broke on my Suburban. I was able to limp into town with no power steering/brakes, battery not charging and overheating. I had to stop 3-4 times to let the engine cool down. I managed to get to Chris' Auto Repair and explained my situation. They took my suburban right in and got to work. I walked to my vendor pickup point a few block away to arrange getting my order. I was back in about 30 minutes and they already had the needed parts and were nearly finished. I hadn't even asked for a quote, knowing I had to have it fixed. They did an excellent job and charged a very fair price for a super quick job. Thanks Chris!

Excellent service! On vacation and had car problems, he fixed it for free within 5 minutes!read more

Availability, Excellent service, honesty, they try to be fair in pricing, and they are able to fix…read moremost issues with care and speed. I apologize for my prior, misinformed review. RAWSON IS GOOD AND TRUSTWORTHY.

dont take it here. keith will beat the brakes off of your car if you let him take it for a ride to…read moretry and hear a noise youve been hearing. also he will hold the gas and brake pedal at the same time and rev it as high as he can and then not take any responsibility for adding to your problem once hes made it worse yea. thats my story. shame on you mr "mechanic"

Great guys. They specialize in vehicle 10 years and newer but they do a great job! Will ring our…read morecars here whenever we have troubles.

So the touch screen on my GMC Acadia has not been working for over a year. I was scared to get it…read morefixed because i did not want to pay over 1k on a whole new entertainment system. Well this shop took a look at my GMC and my repairs were under 400. They were very transparent about servicing what they know they can fix and take on. The genuine honesty and timeline won me over. Good quality parts is what i want for my vehicles. I definitely recommend this shop. Will be taking my vehicles here moving forward. I live in town and driving all the way to Dallas for repairs like this i know can be overwhelming. Thank you very much for your services and hospitality -Palacios Family