My vehicle to get checked out the fan was not turned on long story short when driving home notice the front bumper moving when arrived at my home I lifted up the hood it seem the mechanic placed screws back with out the backing so it just sitting in there and he didn't clip back clips I am very disappointed have use they service before never had issue read more

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Do not use this location ! If they damage your car they will not correct the problem. I came to this location to get a nail removed from my tire. I ended up having to replace two rear tires in order to match the tread depth. The initial employee I worked with (Drew) was very knowledgeable and helpful. Unfortunately when I returned at 5pm to have the tires installed he was no longer there. Another employee was in a rush to install the tires and ended up damaging my wheels. He half heartedly apologized and said if I wanted to get the wheels refinished or repainted they would help with covering the cost. As I drove away I noticed that my low tire pressure light was on. The recommended PSI for my particular tire is 42. Not only did they damage my wheel they didn't put enough air in the tires. Both rear tires were only inflated to 30psi. My car is practically brand new, well it's a year old but still fairly new with no issues, dents, scratches or blemishes. Now I have damage to the wheels and Tires Plus expects me to pay over a $800 to replace the rear wheel. I attempted to speak with the store manager and he offered to have the wheel repainted and stated that structurally the wheel is fine. I'm not sure how he can tell that without removing the tire but ok. He further said "this is why I'm not comfortable working on Tesla's with this size wheel/tire". Well if you aren't comfortable doing the work why not tell the customer that and they can go elsewhere ? Not a big deal... but now I have a damaged wheel that I'll have to replace out of pocket because no, no I do not want to have a painted wheel that may or may not match the OEM wheels in the car. Sorry for the long post but I 100% would NOT recommend this location. read more

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DO NOT GO HERE!! They will 1000% take advantage of you. They failed my car inspection for numerous reasons. I took it to another shop, they failed me for 1 thing. My catalytic converter needs replacing... Tires Plus was going to charge me $2k for parts & labor... The shop in Stafford I took my car is costing me less than $1200... Everything else was perfectly fine. They will fail you on whatever they can just to steal as much money as they can from you. They want you to spend all this money and they gave me my car back without a proper alignment either. This place is a joke. read more

Paid $200 for a tire but it didn't come with them changing my tire out ? I have to take my damn car home myself to change my own tire ? Forget this place, I'm never bringing my car back here again. read more

Dishonest Business. I was given a quote over the phone for a lifetime wheel alignment for my Subaru Outback of $209.00. However, when I arrived the next morning for my scheduled appointment the price had gone up to $359.00. I was told that the $209.00 quote was the starting price for a lifetime wheel alignment and there was no way to tell how much the actual cost would be until the car was brought into the shop. No explanation was offered as to why they could not give me an accurate quote for a whell alignment for my Subaru Outback on the phone. Anyone getting a quote on the phone should understand that their verbal quote means nothing. Note that their affiliate company, Firestone Car Care, provides a lifetime wheel alignment for a Subaru Outback for 209.00 plus an additional $20.00 for adjustments to the Subaru's advanced safety features. I would avoid getting any work done at this very dishonest business. read more

Being that we live in a nearby neighborhood, my parents have been using this location for 10+ years and will continue to do so. Employees are kind and helpful. They're also pretty good on overnight drop off services. We've had small problems here and there, but nothing to make us find a new location. Due to new construction, their parking lot is a lot smaller than what it used to be read more

Tires Plus - Tires Near Me - Stafford, Virginia

We got a flat right on the highway near them and they were able to accommodate getting us in and fixing our tire so quickly! Very kind men, very courteous, and they were handling quite a few customers at once with efficiency and respect. $30 and 45 minutes later we were back on the road and the tires feel great! 10/10 recommend read more

The customer services was really good! I'd need a tire because I had flat tire and they were able to see my car and fix it as soon as I showed up. The quality and efficiency of the mechanics was phenomenal I was only there 20 mins. read more

Don't come here unless you have other vehicles. They don't even take their appointment times seriously. Like why schedule an appointment if you can't keep up with them??? Inside of the building is DISGUSTING. I used to have no issues here but the last 2 times were horrendous. read more

Six hours later and no word on my car. We dropped it off at 9:30 for a nail in the rear driver side tire. It's almost 4:00 and they haven't pulled it into the shop. Next time we will try somewhere else. read more

I came in with a flat, having hit something in the road. My expectations were low as I was a walk-in and really didn't have too much choice. They spoke to me right away, gave me a fair estimate of how long it would take, and gave me an idea of best case/worst case situations. If I was the only customer there I would have expected to be in and out in 20 minutes, but there was steady traffic and I was there a little over an hour. Tire was repaired, best case scenario, and has been fine ever since. Technicians were friendly, dealt with me honestly, and were more concerned about getting me back on the road than making a big sale. At the end of the day, they've earned my respect and I'll be back. If I had to find something...anything...to complain about, it would be the limited parking available. It wasn't clear where to park and I squeezed in where I could. Hopefully I just missed the larger parking area. read more

I have been a regular since 2015. I trust this facility totally with any vehicle that I have. Thank you Tony Bernal and your great staff and technicians. When my cars need major work, Its great to be very informed while repairs are being made. read more

The prices here will keep you coming back!. The customer service is responsive, the know and understand cars. However they don't have the newest equipment, they do know how to overcome problems working with new cars. Located in a tight spot with a small waiting room, the folks try to accommodate folks as beat as possible, read more

What a joke this place is. Had an appointment waited a hour still haven't got to the car. A guy that was in there had is car there since the day before small thermostat repair he was complaining about the wait. Another guy had a appointment for another small issue and had been waiting for 2 hours, he was also complaining about the wait, and yet another lady who had finally gotten her car back was asking the lady at the front desk what was taking so long. The clerk quickly dismissed her saying it was beyond their control. I kindly asked for my keys back to go to another shop and the clerk blew up saying your 10 minutes late that's why your waiting BRO!!! please don't waste your money on these rude clowns. Take your vehicle down to American automotive center right past the jiffy lube. They will take care of you right. read more

I ordered my tires online and had them shipped To this location for installation. The lady at the front desk was less than cordial but since they only charged me for installation I think it was reasonable. While she said she called me to let me know my car was done I had no missed calls or no messages on my phone. They also forgot to put 4 caps on the stems. Not a big deal. Shop around. read more

I had an appointment made through SimpleTires to have tires delivered/installed at this location. Apparently my appointment was non existent and this is a common problem THIS location has with their appointment booking. The earliest they say I can now have an appointment is 4 days later. Completely unprofessional, inconvenient, and shows a sever lack of accountability if this is such a common problem. The attendant who handled my appointment rescheduling showed no sense of remorse and didn't seem bothered by the clear inconvenience he's placed me in. We will be in contact with SimpleTires to warn them of business with this location. Update: Management reached out quickly to help resolve the issue. I appreciate the courteous email, phone call, and in-store customer follow up to address the schedule issue with the SimpleTires system. Thank you again for the service provided. read more

I purchased tires for my SUV in March of 2020; I started having issues with them almost 6 months ago (tires were continually leaking air), I finally got around to calling; I called Saturday morning, explained what the problem was and was told to drop it off...well, long story short, the did a complete check of tires, rims, valves...you name it! Was very impressed with the timeliness of service and the pleasant attitude of the staff. Jessica & Kim were great and very helpful! read more

Adrian was great! He had great customer service, explained everything and made me feel comfortable with our purchase! Thank you read more

This place is a great shop for your auto needs. My dad frequents this place to get cars inspected as well, and says that they know their stuff. Their prices are normal, and they have never tried to do anything to a car that wasn't needed, just to make more money. It's relatively clean (for an auto shop), and the mechanics are friendly and competent. What more can you ask for, really? read more

Disappointed car never looked at. Dropped off by appointment at 1pm. By 5pm went back to pickup key. Oil change had not been done

That's how I roll... I ordered a set from Tire Rack and had the tires shipped to Tires Plus. Got the email they were in... called, set an appointment. Arrived and in 1 hour...voilà! New shoes for the Benzo. Nice staff...no bait and switch.... hell they didn't even give me a hard time about the 3 out of 4 rims that were bent (thanks for testing all those curbs and pot holes hun....love ya). Bottom line. New tires = happy whip. Get some for your pimp daddy Caddy. read more

I dropped off my truck at 7:00am for a tire rotation and front end alignment. I was asked what time I needed it by. I asked for as fast as possible. I was told they were short a guy so would 5:00 pm be ok. I said sure. At 5:00 I had not heard anything so I called up there and was told they had not gotten to it yet and probably would no because there were two other vehicles in front of me. i was told there were appointments in front of me and a tire sale going on. Lady said I should have told me that read more

I took my vehicle in to diagnose and suspected tire leak around 0800 on a Friday afternoon and was told they were busy with a two hour wait. I asked was it possible to make an appointment and was told it's first-come, first-serve. So I reappear on Monday morning at 0700 and now it's a forty five minute wait with one person working in the shop. Now, I can make an appointment? Ha! Number one sign of a sketchy mechanic....duplicity. read more

In the last couple of years I have had the opportunity to visit both Frederiksberg and Stafford locations. At both locations, I noticed level of professionalism, honesty, and efficient operation. Most recent visit, which prompted me to write this review, was at the Stafford location. True customer service comes when you have a problem that needs to be addressed after the purchase. I had issues with road noise after putting almost a year worth of miles on my car. The manager at this location, along with his staff addressed it in a well thought out systematic approach with customer satisfaction in mind. Tony, Isiah and Sam did an excellent job to personally resolve the issue. I highly recommend doing business with these folks. Keep up the good work! read more

A picture is worth a thousand words. I've totaled up my reciepts and I have over $2,550 in tires from this store over the past 3 years. I will never do business with them again. It's one thing to leave a small smudge on something by accident but to blatantly get grease over a large portion of the door tells me that you (the store/employees) just do not care. To make matters worse, the tire rotator ( I can't call him a mechanic) tried to clean it after I pointed it out to the manager and all he managed to do was make it worse. So lets see, it took 1 hour for a rotation (store was not busy) and I got my door panel ruined. Brilliant! It would have only been 45 minutes had the tire rotator not gone to his car to get a snack....yes, caught him doing that too. And no, he didn't even apologize, just puffed his chest out because he got called out. read more

Always buy myntires here... And they match prices too. Also get the tire warranty which definitely paid off this time too. $13.98 to replace this blown tire... No appt only an hour wait... Friendly and honest. read more

Tires Plus - Tires Near Me - Stafford, Virginia

Excellent place! They went out of their way to help with a problem that wasn't heir fault! Best car place around!! Thanks so much!

One word sums it up HONEST. Gary D and his staff are great. They don't try to up sale or sale you something you donot need. Honest car repairs. Had brakes and tires here....Thanks Tires Plus read more

Been here several times and there's always friendly and honest service. Brought my car in for noisy brakes, and after they checked it out they determined it was a small rock making the noise and charged me nothing for checking it out!!! They easily could have tricked me and sold me new brakes but I'll be back because this is a place I can trust. read more

Yesterday we went went in to see if we can get my our tire valve stem replaced. The lady said they weren't going to be able to get it on today. We said ok, & on our way out one of the guys said he can put a new stem for free just can't get it on. My husband said that was fine. He replaced it for us in 10 minutes and my husband put the tire on. Good as new. It's close to home & because they treated us so kindly I'd deff go back again. read more

I was stuck....tire completely blown out. I purchased two rear tires and while I was there wanted an inspection and oil change. When I picked up the care the bill had the extended warranty charged on my bill....an extra $100! At no time was I asked if I wanted the extended waranty. Not when I was at the shop. Not when they called to tell me the car was ready and not when I went to pay and pick up the car. It would be like going to Best Buy and buying a computer or tV and having them just add the extended warranty on the bill without asking! I was shocked and angry. I wonder how many other people they have done this to? Totally dishonest thing to do.! Also, I was not offered any tire but Bridgestone nor was I told about any specials or sales that I see are going on. You lost a customer. I will NEVER be back. read more

I'm very impressed with Tires Plus. I tried them out because several of my friends reported very positive results from this business. I had ordered tires online from TireRack.com and had them delivered to Tires Plus for installation. (This saved about $200 compared to similar work I had recently done to my other vehicle at Merchant Tire.) I called Tires Plus and the phone was answered right away with a chipper,"It's a great day at Tires Plus, my name is Joseph. How can I help you?" Wow. I have never been greeted in such a professional manner at any other automotive place. This greeting set the tone for the entire interaction. I had to reschedule the original installation appointment. No problem, Tires Plus accommodated my schedule. They gave me a firm price for the installation and did not try to upsell me with other services, they just did what I asked them to do. There was a little misunderstanding when I asked them the check fuses -- they did a full electronic system check that I did not authorize -- but they happily refunded the extra charge right on the spot. I was ready for an argument about it -- and was a bit nonplussed when the staff stopped me mid-tirade -- "We just want you to be completely satisfied, ma'am, so we will be happy to refund the cost . " Boom! I've been so used to mechanics ripping me off and sticking me with higher-than-anticipated costs that I was shocked. Pleasantly so! I can't say enough good things about Tires Plus. They are doing everything right by their customers -- service is EXCELLENT! We will definitely be return customers. read more

I purchased four tires for my Jeep from TireRack.com, taking them to Tires Plus in Stafford/Aquia for mounting and balancing. Received a call that the Jeep was ready for pickup, but warned me my brake idiot light was on and I needed new brake pads. Knowing that neither the light was on, nor do I need new pads, when I arrived back at Tires Plus to pick up the Jeep, the guy ringing me out reiterated again that my brake light was on. Getting the impression this was an attempt to up-sell me, or scare me into work on 'dreaded brake problems', I drove away and observed no such brake light. Tires Plus did a good job of mounting and balancing my tires, but buyer beware. They may try to fool you into work that you may not need. read more

On a road trip and got a hole in a tire. Even though they were busy they squeezed me in and got me on my way. Huge lifesaver!

Was able to get my state inspection on my 3500 truck. Many local shops turned me away because they didn't have room for a large truck. Thanks for getting me in so quickly today! read more

This is perhaps the worst tire dealership in Stafford. I have not gone here a single time where the wait hasn't been more than two hours for even the simplest of jobs. I ordered four new tires online and made an appointment to have them installed today. I got to the store at my appointment time to have the man at the front desk tell me that the computer didn't tell them what type of tires I had ordered and that my appointment time was actually for 8 am. I showed him the email I received stating my appointment time and the tires I had ordered online. He stated he would have to get the tires from another store and that it would be afternoon before he could get them put on. This place is beyond ridiculous and this has typically been my experience when I've come here. I will never shop here again or entrust them with any service of my vehicle. read more

My car broke down in the middle of I-95 on the way back home to NY. The tow truck driver recommended Tires Plus. They discovered that work that was done on my car 2 months ago was not done properly. They were open and honest about everything they did, and they did their best to get us back on the road as soon as possible. I made it home safely, and the care is running better than it was before. read more

They are great. Not only are they the best price you'll find, but the are polite and helpful. Not once did they treat me like I was stupid, which often happens when I go to places to get my car fixed (I assume it's because I am a blonde woman). In fact they asked me questions about things no one else ever has. So glad some one mentioned them to me. I won't be getting tires from anyone but them in the future. read more

DO NOT GO HERE! Staff is very curt and rude and insists on using there brand of oil (nothing good) they wouldn't use what I brought them (Mobil 1) . went to jiffy lube and they used my stuff and gave me a discount for bringing my own oil and filter. No wonder the give out flyers and discounts, they are really hurting for business!!! Jiffy lube actually waited on my upon pulling up! read more

I had a great experience at this location of Tires Plus. The gentleman at the front desk, Isaiah, was courteous and friendly. He provided an accurate estimate to how long it would take as I did not have an appointment and they had to fit it in on a very busy Sunday. Work was performed by Jerry, who did a great job installing the tire and unlike other chains which tend to have mechanics that don't care, he did. My vehicle wasn't left with mechanics hand prints/oil/grease/etc.. Thanks Tires Plus for the great experience and great price for the one tire I needed replaced. I will be back for tires when the time comes. read more