Purchased gear oil for my 1949 Chevrolet sedan skyeline on line but ran into new auto parts store…read moresister company talk to representatives there very respectful store is open

I purchased a Die Hard battery ($240) at Store # 03605 in Henderson, NV and was charged a core…read morecharge of $22. Due to travel time constraints, we took the old battery back to the Advance Auto Parts store in Hesperia, CA to get the core charge refund. Even showing the receipt to the clerk, when they scanned the receipt, the core charge didn't pull up, thus they could not issue a refund...because guess what...Advance Auto Parts has a GLITCH in their system. So now Advance Auto Parts computer problem is my problem and I can't get a refund. After several calls to customer service, they offered to send me a $22 check for the refund which I refused. I told her, you already got your money....why should I have to wait for my money. Again, a few more calls and we were able to take the battery back to the Hesperia location and get $22 cash refund. Note, our drivers license was scanned in order to get the refund. With all of the cyber breaches happening...another reason why NOT TO PURCHASE anything from Advance Auto Parts. How many people are in the same situation as we were buying something with a core charge and returning the core to a different store and not being able to get a refund. This cost us time and gas money!! REALLY. Advance Auto Parts has LOST my business.

Great place to get parts for less than corporate auto parts stores. You may have to wait a day for…read moreyour part though.

Needed a part for my truck that was too expensive to repair or buy new, I called around and found a…read morefew but still so expensive. I heard about PYP and so it yourself... made called and made sure they had what I needed, it's so helpful when they tell you, if they have your part, where your part is on their lot, what type of vehicle it's on. It's easy...

First thing the driver was rude and rushing stating that they only have 10 minutes to load the…read morevehicle and that he did not have enough time to load the second vehicle which is what the appointment was set for so they only ended up picking up one driver tells us not to cash the check for 2 hours so three and a half hours later the check is no good when we call to have them make sure they have money in the account they cannot pick up the second vehicle that was scheduled to be picked up today Thursday until this coming Sunday.1 the gentleman who answered the phone was entirely rude cut me off in mid sentence and said what do you want to buy a part then totally switched up and I said no I want my check to go through since you picked my car up 4 hours ago.

These guys are amazing! I got stuck on the road 3 times before getting to my destination due to a…read moreminor issue with my car. I called these guys and they helped me out with a new part instantaneously. Excellent customer service and friendly crew. Thanks again to the geniuses at Undercar!!! Highly recommended.

Great place and good service and if they don't have the part they can get it quickly. They can…read moreusually beat everyone's prices for a small food fee "Jerry" I recommend this place to any and everyone.

Our car broke down so we had to make a quick stop in the store. They were very helpful, honest, and…read morecourteous. My husband was helped by David and said he provided service that went above and beyond! We would definitely recommend.

I am so grateful for the level of integrity and customer service at this location. Thank you, Mgr…read moreKevin for helping me resolve my battery issue with the understanding of how NAPA stands behind their products and services while honoring the integrity of NAPA's customers, putting the customer first.

Jorge was extremely rude every time I asked him a question he'll step back take a deep breath like…read morehe was getting mad and then come back 10 seconds later and look it up on the computer very bad customer service one all I asked was a question

I was doing a rear disc brake rotor and brake pad job on my daughter's 2015 VW Jetta . Well , I…read moreneeded a special piston compression tool and they had . Picking it up took minutes and when I returned it there was no charge. I didn't even get the parts from them for the job . I will next time though . They've earned my business.

The windshield wipers on my Toyota Prius have reached its last good wipe. They definitely needed to…read morebe replaced. The driver side requires a longer length wiper and passenger side needs a shorter length. Costco sells the Michelin brand front wipers for $9.99 and recently they have a coupon for $3.00 off so I bought 2 of them... perfect timing! Thanks Costco! As for the rear wiper, I had to get it from this O'Reilly Auto Parts. A really nice gentleman by the name of Chris answered my questions on the phone and assisted me when I got here. I ended up getting the Bosch brand R1616 that is specifically for rear and it fitted perfectly. Thank you so much Chris for your above and beyond customer service! I appreciate your help.

Always Good Service . Every time I've been there been treated with the utmost respect. Clerks are…read morevery knowledgeable, Respectful and Always Eager to help. I appreciate the great service and Respect from all the workers to the Managers. Keep up the great work.

Found Gene of Land Auto Dismantling very informative and answered many of my questions. Very…read morepleasant to work with and was able to identify exactly what parts I needed. Definitely would reccommend and will use next time as well.

Purchased a part for my car. Had a couple questions and Land Auto was very quick to respond and…read morevery informative. Item was shipped and in my possession before I knew it. I will return to them for future business. Highly recommend this company!

I had a great day today. auto zone guy named Edgar, helped me get a windshield wiper and also…read moretaught me how to install it. thanks so much for this wonderful experience

Tim helped me today, I would usually not leave a bad review for a mentally challenged kid but he…read morereally shouldn't be working the counter. Told me a part didn't exist, I had to look the number up for him. He then proceeded to screw up a store transfer for me. Thank you special Tim. I know auto part store workers don't know much, but funny set a new low bar