Great place to go for car battery! I called ahead to check…read moreon their hours, then arrived without an appointment. I couldn't have been treated any better. They tested my battery for free and offered me options. When I decided on a new battery their prices were competitive and they installed the new one for free. Bert, Chaz, and Ryley were very helpful & made the whole process easy. We will certainly go back here in the future with any battery issues.

The store misled me on several occasions. I called about delivery and installation of batteries at…read moremy home for my golf cart. I was told that the batteries could be delivered to my home but not installed there. So I imposed upon someone with a trailer to load up the golf cart and me (I'm an eighty year old man with limited mobility). When we arrived at the store at the appointed time that I set up before hand and was told again that they will not install. I mentioned that I had spoken to several people prior to coming out. I was then told that the business had "changed management" and that they now no longer do this. Another employee had been in the process of ringing us up when this young lady said that. Needless to say, we left without purchasing and I am happy to give my money with a management team who is happy to install.Not even one star is deserved. Good luck batteries plus. Bad reviews are no joke to businesses.

I am happy about Batteries Plus record keeping. How often do you find having to replace something…read moreand you just can't find that receipt or warranty paper. The 12V Marine battery we brought to the store is dead. The storeclerk recognized the battery and after a few Q's and installed ID data into the store computer/POS it was quickly determined that, yes indeed that battery was from Batteries Plus and it can be easily replaced.... however... the warranty had expired by 3 months... Wow, all this information is in the database. We were happy for the service and we are now bringing home a completely new replacement battery with a warranty to November 2026. Batteries Plus continues to be a great source for our boating needs. Let's go fishing at Lake Lanier.

Batteries plus has many different options to help you get back on track. Whether you need a new…read morebattery for your watch or vehicle to a screen or battery replacement. Batteries Plus has it all. Or at least I thought so. Don't get me wrong, I've yet to see an attitude from any of the employees. They just don't have some simple batteries, or so I'm told. Three times I have been. Two I'm 100% satisfied. The other, partially satisfied. First time, a battery was needed for a key fob (not "touch to start" fob) just simple battery. In-and-out in 6 minutes top. Also wasn't expensive (maybe about $5 pre Covid). Satisfied. Second time. Watch batteries were needed. I was told by the specialist that they did not keep timed batteries in stock. Not sure the difference between timed battery and a watch battery, but the lack of stock for a battery place baffles me. No attitude, just not sure if it's laziness or not prepared. Last time. Phone screen replacement. Took about 40 minutes (ETA of 45-60 minutes was given). Once complete, inspection from the cashier was made in front of me and allowed me to inspect before paying or signing anything. The prices were also reasonable. Unlike other companies that charge $225-300 to change the screen, it only cost less than $150. They even left the film on the top of screen until I was able to get a screen protector. They said it's not much but it might give a small amount of protection. Guy was a little quiet but nice. So all-in-all. I would go back if I need to. NOTE: Just be advised, if you own an Apple iPhone, the screen may not be genuine. You will have a message pop up in settings and cannot be removed. It does work, but may void any warranties if you have any. If you own an older phone, this would work but may annoy any OCD people out there. Which is why I noted 3 stars but could be 4.

Jordan was fantastic! Unbelievable customer service! I really thought my key fob was done after I…read moredropped my keys and the fob broke. I couldn't find one of the pieces. But Jordan put it back together and I can open and lock my doors again! Thank you so much Jordan!

Quick knowledgeable service. They are helpful with all things batteries and quite a bit more. There…read morewas an additional charge for installation though. Not a fan of that at all.

Very courteous staff. Very knowledgeable about the products, friendly and great service!…read more Diva D

Had an appointment. Waited 10 minutes for the young man to finish with a cr battery and another…read morepersons light bulbs. The he says he can't fix my phone. But he no other customers. Just walking round.

Service was beyond my expectations... very friendly and informative. Quick I did not feel…read morepressured. I will be back....

Knowledgeable folks who have helped me out more than a few times with weird to find and easy to…read morefind batteries.

JAMES surpassed my expectations of a battery store. I had an urgent situation and was in need of a…read morebattery for my daughters Mercedes. I called to let them know she would be coming in and they had everything ready for her. James was knowledgeable and knew how to work with a foreign car. He changed out her battery and made sure there was no other underlying issues. He was kind and professional to my daughter and myself. A guy like him, that took all of my frantic questions, and completed this in record time should be acknowledged!!!

9 months ago, I left a 5-star review saying, "Knowledgeable and friendly staff ready to solve…read moreproblems to make the customer happy. I was happy when I left. Thanks!" But, today, with a dead battery, I have to change this rating to 2-stars and complain. They expect customers to somehow carry the dead battery back to their store where they say it can take anywhere from 24-48 hours for them to run tests to determine if the warranty claim will be honored. In my case, the warranty runs out in 3 more years, 2025. But, I am told by them NOT to get my vehicle jump started because that could interfere with their testing. Furthermore, they say that it would mean leaving my battery-less vehicle abandoned in their shopping center parking lot for 24-48 hours with no security. Since I have purchased vehicle batteries from other places and never run into such an arcane, inconvenient process to exercise the battery warranty for replacement, I feel I have no other choice but to write this as a warning to prospective customers. Do NOT buy a vehicle battery from here UNLESS you already have more than one vehicle. Because, if you only have one vehicle and their battery dies, it's not going to be easy to get a replacement. FYI, I also called the HQ of Batteries+ and they told me the same thing. In my opinion, this policy is designed to discourage customers from exercising their rights under the warranty and should be investigated by the proper authorities.

Do not take your phone here, they will take forever and the work is not good. half the time the…read moretechnician who works on apple devices is 2hrs or more late and he's the only one certified to work on apple devices

I went in to get my car battery replaced, and Jennifer was so helpful and knowledgeable. She got my…read morebattery installed quickly and without any issues. I highly recommend coming here for any of your battery needs! I was also surprised to learn that they sell batteries for just about everything and even repair phones.

Waited an hour just for them to absolutely butcher my keys and give them back to me in even worst…read morecondition then they were in before with no apology. I feel disrespected and would've been better off never even going into this place

I have spent thousands of dollars at this store buying batteries for my houseboat…read more Now that I need to return one that has gone bad they treat me like I am trying to steal something from them. Not to mention they told me I would have to wait until tomorrow for them to determine if the battery was actually. It is now over 24 hours since I dropped the battery off and of course they haven't called me so, I called them. Only to be told the battery is still charging. The only battery that takes 24 hours to charge is a dead battery. What if I needed that battery to start my boat. What a joke. Will never buy another battery from them again. James MacDowell

Only giving two stars because I received a good deal for the battery through promo codes online, &…read morethe young lady that helped me was very kind.... Although when she finished the install, she asked "does that look right?" ...& then her coworker responded with "I have no idea." ....not the confidence you want as a consumer. Additionally, it's kind of ridiculous that you would pay almost $300 for a battery, and then have to pay an additional fee for installation. Not only that, but they tripled the price of install installation because it's "hot out". I work outdoors, and it would be ludicrous to triple the price of what I do because it's summertime. That comes with the territory of doing a job. Save yourself time, and go somewhere else where your money will go further.

I was waiting for my cell phone battery to be changed and while I was waiting, I witnessed an…read moreemployee (no charge) totally disassemble a battery operated wheelchair in order to replace a battery for a homeless man. His attitude was positive and totally above and beyond. I was so touched that I only shop at this location for my batteries and bulbs.

Drove all the way to this location during the hours it said it was open-- with the hours on the…read moredoor and the open sign flashing-- BUT IT WAS CLOSED. The door was locked and there wasn't a soul in sight. I even called the store and it rang 20 times before I gave up. Not sure why they don't want anyone's business but I definitely won't be back.

Went in with two of my wife's watches needing batteries. Came out a very happy customer thanks to…read moreCharles. He took both watches, removed the backs off, found the right battery, replaced the battery and handed me the working watches, all within a few minutes. Thanks for your efficiency and professionalism Charles!