Excellent customer service. Bobby went the extra mile to assist me. Wonderful experience.read more

Employee Jeffery was rude, incompetent, refused to identify himself, and stated he would not serve…read morea loyal customer of over ten years. So here is a picture so you don't have the same experience.

Ran in for washer fluid and they were so nice! I was greeted immediately. They could see that it…read morewould be hard for me to reach, so they just grabbed it and took it to the checkout for me. Extremely polite and helpful throughout our exchange. When we needed an air filter, it was the first place I thought to go and, again, they were super helpful. Highly recommend!

Kyle S is an amazing person! I came in looking for a clip to reattach my jeep fender flare, he took…read morea look then got a tool from inside then proceeded to solve my problem using the clips I had. He said he would really like to sell me something that day but I just didn't need to spend money on this one. He took literally five minutes and was so genuinely happy to do it. He saved me from a potentially dangerous situation if that flare would have flown off while driving. Thank you Kyle for your kindness and Auto zone for fostering a culture of empowering your employees to do such great things! Customer for life!

I took my car to this place, and they broke the wheel protector. Minutes after picking it up, the…read moreprotector fell off in the middle of the street. I'm thankful it wasn't a bigger issue since the tire didn't come off, but I wish they had been honest and told me they had broken it. Instead, they didn't say anything and claimed they left a note saying the protector was already missing, which is not true--it had never fallen off my car before. They also said the protector was already damaged when I brought it in, which isn't accurate. The person who helped me when I dropped off the car was very polite, but unfortunately, this was the problem I experienced. I don't recommend taking your car there

Never been a fan of Walmart anyway, so this wasn't a surprise…read more I had a friend's daughter and vehicle and told her I would help her out and get the oil changed. Well, the little one needed entertainment, and Walmart has toys for sale - so why not try to get the oil changed and keep the kid smiling at the same time. Walked into the auto center and saw the dismal faces of most Walmart shoppers - broken and without hope - I didn't let that dissuade me. I went to the counter and waited. No one came. Walked around looking. No one came. Took out my cell phone and called. No one came. Finally, I asked a guy sitting there miserably what was up. He perked up at the prospect of human interaction after God knows how long. He told me that they had told him the OIL CHANGE would be completed 2 hours prior, and they had just started to work on it. I left. Valvoline got me in and changed in under 20 minutes.

Chris was more than helpful when I was looking for brake pads for my car. I called ahead for…read moreavailability and He had them on the counter waiting for me when I arrived. I was in and out within a few minutes, he had a great personality. You could tell that he has knowledge of what he sells. I look forward to doing business here again!

Nathan and the Advance Auto Parts team get 5-Stars for the ease of ordering my replacement DieHard…read morebattery and for Nathan's seamless installation. My Highlander was hesitating to start. Turns out I had a 4 year old battery in there. The DieHard brought the Vroom! Back to my starts. The DieHard brand gets 5 Stars as well. While you're here ask Nathan about his one of a kind Ford F-150 with "the soul of a Mustang 5.0" . PS: I bought the DieHard Platinum with the 4-year replacement guarantee. It's best for powering electronics as well as the vehicle. The DieHard Gold has a 3-year replacement guarantee.

Great experience here. They were extremely helpful, operated with urgency and replaced the parts…read morein my car. I was in and out in less than 10 minutes. Great Job!

Great and friendly customer service. Very helpful in helping me resolve my online order. Great team…read more!!!

Was unsure of a sized part but was told I could return if it doesn't fit. Tried it on in parking…read morelot and it didn't. Cashier goes to ring up my credit and says "Corporate refused the refund because they did not capture my phone or email info." Manager said to call the 800 # that's all he could offer . Went to Flat Out Auto and they literally gave me the correct part for free! See the difference here? Real folks who see solutions vs corporate employed shoulder shruggers. Won't happen again . Don't bother with the canned response either unless you have a remedy.

Typical selection of what you would expect at this Advance Auto Parts store, but only 2 stars for…read morethe mediocre service. Went in and there were 2 guys at the counter talking and they saw me standing there, had to say the "excuse me" to get their attention. I asked about a part I needed and one of the guys was like it's on isle 3 and went back to talk to his buddy. It would have been more helpful if he had showed me where on isle 3 it was, instead I had to go search it out. After finding what I needed and going back to the cashier I had 3 different workers walk by and looked at me before I finally got one to ring me up. AAP needs to work on their customer service skills.

Excellent place with excellent service! Usually, I let my dad handle auto related things for me but…read morethis time I decided to take matters in my own hands and they made the process super easy for me! They were very thorough and quick in responding to my Yelp inquiry. I was aware of all my pricing upfront, all of my options, warranty information and how long it would take. With that, I was able to book immediately online. On the day of my appointment, I DID have a bit of trouble finding the location since I was looking for a storefront that actually said 'Dynamic Appearance' but instead it was inside of a computers, audio & auto type store which was fine- just didn't know what I was looking for. Once I arrived, the guy there was very patient and knowledgeable and once again walked me through all of my options and the pricing information again. He even did a heat demonstration! Tinting took about as long as he warned me for and I was immediately briefed on the aftercare maintenance and my lifetime, nationwide warranty once again. Loved the tint job, didn't leave the inside of my car a mess like people complained about in other businesses. Super pleased with their work! Only CON: Unfortunately, due to COVID I wasn't able to wait inside as there wasn't like a waiting area so I'd suggest arranging to drop-off your vehicle or bringing a folding chair if you plan to sit outside.

Dynamic Appearance was recommended to me by Walker over at Eurofed. So i was already feeling…read moreconfident that it would be a great experience because I trust him. I have an almost 14 year old g37 that needed ceramic tint removed since it had gone bad after all these years. I was a little nervous about the tint removal. Only because I know that can be hard on the interior from past experiences. Even though an older car, you still want it to be nice. But the technician did an amazing job. I didn't see wear and tear to the headliner and defroster lines weren't scraped off either which worried me the most. So if you only need tint removed. These are the guys to trust. I also got new tint put on. Which i love! I feel like my car feels new(ish) again to me after all these years. Also the guys are very responsive about getting you in for an appointment. They even tried to get me in sooner when they had openings pop up. So 100% recommend. Sorry car isn't washed, but tint looks great.

To Scott H. who post on 05.08.2012…read more Dude- you just called someone a slacker & let a chick install a headlight for you? Look who's calling the Kettle Black! LMAO!!!

I had a headlight out and needed a new one. Amar & Tyrese were wonderful. I have always received…read moregood service from the AutoZone in Dacula. The next time I had to go in was because my other headlight went out and they were kind enough to help again. Amar was there once again ready to help. Great customer service, clean store and good people. I am Thankful and grateful, would highly recommend this store and the people who run it. Thank you Amar!

Very helpful and had exactly what I needed and the price was exceptional. I will be back.read more

Do NOT buy from this company! I bought an upper power steering hose from this company and as I was…read morepurchasing it I asked the employee if I could bring it back if it was the wrong part and get a refund and she said yes. So it turned out to be the wrong part (not surprising coming from this place) and I tried to return it to get my refund and the lady on the phone was EXTREMELY RUDE, implied that I was lying about the refund, said nobody would have told me I could get a refund, so then I asked to speak to the owner and he also told me there was no way I could get a refund even though THEY GAVE ME THE WRONG PART! Do NOT waste your time and money with this company. I also got the right part at Advanced Auto Parts brand new for THE SAME PRICE!