Stopped by O'Reilly Auto Parts today for a system diagnostic, and I had a great experience. Huge…read morethank you to Jesus for the excellent help and customer service. He was knowledgeable, helpful, and made the whole process easy. Definitely making this my go-to spot for anything car-related. Highly recommend!

Love this store. We've become regulars here. Great customer service each time we go. Everyone is…read morealways ao helpful.

Yeah, NEVER coming back here again. F this place, I walk in looking for a wheel lock removal tool…read morethat Napa makes. Common tool. It's their brand. Walk in, dude greats me in Spanish. Apparently this Napa is in Tijuana! I speak Spanish well (I'm mexican) BUT not enough to describe what I need in Spanish, so I ask him in English. "Looking for a wheel lock removal socket". Dude stares at me like it's not his job to sell parts. He grunts a little and says "oh..." stares at his computer, looks at me and says "we don't have that" in broken English, doesn't even try to look up a part. I look at the other Mexican next to him "do you know what I'm talking about?" He types in stuff in the keyboard and says "oh no. We don't have that". So I say "okay, let me google the p/n for you. Look, here it is, on your Napa website. $13" He stares at my phone, types in something and says "oh, we don't have that. No one has it anymore." "So they don't make it or you have to order if?" "It's special order. 2 days" "How much?" "$23 and there is a freight charge of $18" "Why is there a freight charge? It's a freaken 1/2" drive socket. They shit can fit in my pocket" "I don't know.".... Freaken useless people, I hate when the employees act like they are doing you a favor when you walk in. If you don't like your job, quit.

First and foremost, George on the phone was very courteous and professional, even though he takes…read morehundreds of calls a day! It was a pleasure speaking with him! Napa had the best price out of 5 auto parts places shopped. I had an oil leak and had to replace the camshaft seals, timing belt, and water pump. I ordered for pick up and it was ready in a day. The cashiers were a riot, laughing and telling jokes with me while I waited for someone to bring out my parts. Be careful though, he almost didn't give me everything. I had to double-check the parts list before I left, and the guy had forgotten one box. Overall, this was a very good experience! Time will tell to see how these aftermarket parts hold up in my car... 3 weeks later: The mechanic said the seals were trash so he replaced it with ones he had. However, I still have a small leak so it's still tbd if these parts are the problem.... Another 3 weeks later: My trusty mechanic/owner Alex from Value Auto Repair took another look and no more oil leaks!

I had such an amazing experience with Juan and the manager Zulma here. They were both fantastic,…read morethey went above and beyond to help me out. I was able to get my vehicle fixed same-day (which was really important to me), and I highly recommend this Autozone for any needs you might have with your car!

I returned brake pads two days ago and they sent my refund money to a card that I never had, and a…read morecard that does not exist. When I called them to get it fixed they told me to talk to my bank. The lady on the phone at this location told me I should have verified the information before getting a refund but when I got a refund the guy did it without showing me anything on the screen. Do NOT buy from here.

The Customer Experience is a 10/10!!! The team makes you feel seen from the moment you pull up…read morethroughout the entirety of the service. Awesome!!! Gabriel scheduled the appointment, Trevor greeted and got me all set up for service and Alexis updated me on the service and checked me out!!! Great Friday!!

Very shady experience at this location…read more I brought in a brand new back right tire sensor from AutoZone. They checked it first, told me it would work, charged me a $25 service fee, and said the car would be ready in 30 minutes. When I came back, they suddenly told me none of the sensor batteries were working and that it wasn't working at all. That made no sense since they had already checked the brand new part before taking my money. After I pushed back and asked for my part and refund, a few minutes later they came back saying, "Oh, it's working now." That alone felt dishonest, and then they also tried to upsell me on lug nuts I did not ask for. I would not trust this location. I recommend going somewhere else.

I called and asked for a simple question n possible assistance. They laughed at me and hung up the…read morephone rudely.

Horrible service. The guy in the front was rude and obnoxious. I took my vehicle to be repaired…read morethree weeks ago later I am stranded on the freeway for the same problem. After speaking to him about what occurred he wanted more money to fix the same issue.

went out truck shopping and luckily ended up stopping by Mossy Automotive Group--and I'm really…read moreglad I did. After visiting a few other dealerships that advertise "what you see on the sticker is what you pay," only to show up and have them start adding so-called "non-negotiables," this place was a completely different experience. Ivan and Willey were amazing to work with. No pressure, no games--just straightforward, honest service. They made sure all the available discounts were applied and walked me through everything clearly. I ended up driving off in a 2026 Ram 1500 with the HEMI V8, and I couldn't be happier with the deal or the experience. What really stood out--even though I came in prequalified through my credit union, they were able to offer financing at a lower APR, which just shows they were looking out for me and not just trying to push a deal. Car buying can be stressful, but these guys made it easy. Mossy definitely earned my business, and I'd highly recommend them to anyone looking for a car or truck without the usual dealership headaches.

I cannot recommend doing business with this dealership based on my experience. After purchasing my…read morevehicle, I've had to deal with two significant post-sale administrative issues. The first involved a payoff issue that required repeated follow-up. The second has been my warranty cancellation, which I submitted on June 4. Despite multiple follow-ups over more than two months and assurances that someone would "look into it," I was left without updates or a resolution. The most frustrating part has been the lack of communication. I shouldn't have to repeatedly chase down issues that are the dealership's responsibility. Once the sale was complete, I felt like getting assistance became extremely difficult. I gave the dealership multiple opportunities to resolve this directly before filing a BBB complaint. I hope they improve their communication and follow-through so future customers don't have the same experience.

Located in a slightly industrial area hidden from the road, the Parts Authority seems to have more…read moreautomotive parts than any parts store of its type. However, looks can be deceiving. I had a need to replace a car horn fuse (15 amp) that I believed to be common, yet the guy at the Will Call hardly did any research to look for it in his computer. "Nope, out of stock" was the answer I received when he hardly looked for it. I wound up finding it at an auto parts store close to my hotel in no time, and without a computer reference. Folks, its not that hard to find a 15 amp fuse. Either way, the guy who clearly wanted to leave early lost a customer forever based on his unwillingness to assist a customer that would've paid a reasonable price to handle a safety issue for his vehicle. This business is absolute garbage. Welcome to National City.

This place is my go to for parts when my dad works on my car. Everyone is friendly except the old…read moreguy that works in the fronts, his name is Bill. He's rude and has no customer service. It's unfortunate when you have a good staff that is friendly and accommodating then you have that one that ruins it for the rest. Sometimes you have to sacrifice and let go of that one person so maybe you'll consider that thought. Your prices beat everyone else's! I recommend this place to all my guy friends that work on their own cars.

I came in due to a flat tire. I called early this morning when they first opened to explain the…read moresituation and the gentleman on the phone, Alex, who's the manager said yes, bring it in, we'll take care of it. I have run flats and a warranty with Firestone, but I purchased them at a different location. When I arrived, Alex was there and he had Isidro assist me. After looking at my warranty and gathering the pricing, they proceeded to replace my tire. Unfortunately the flat I got was on the outer rim of the tire so it's not repairable, it must be replaced. With the warranty and for the type of tires I have for my car (BMW) the costs for the replacement tire was good. I want to say that Alex, Isidro and Roberto were all professional, very nice and it did not take long for them to replace the tire; as a walk-in. For that, I am grateful. I would recommend this Chula Vista Firestone location and plan to come back. Thank you Alex, Isidro and Roberto!

I've brought a few vehicles here over the summer and have consistently had a great experience. The…read moreteam is honest and straightforward, they don't try to upsell unnecessary services, which is refreshing. Most recently, Isidro assisted us and was incredibly helpful. He answered all of our questions thoroughly and provided a clear, detailed quote for the parts, labor, and services our vehicle needed. It's rare to find trustworthy mechanics these days, and this shop has proven to be reliable every time. Also, there were no issues applying the "steal deals" from their website, which made the service even more affordable. Highly recommended!