I can't say enough good things about Alex and his team at Jiffy Lube in Chula Vista. I pulled in for an oil change just five minutes before closing, and instead of making me feel rushed or inconvenienced, they welcomed me with a smile and took great care of me. I'm sure they were ready to head home after a long day, but you would never have known it from the way they treated me. Their professionalism, positive attitude, and outstanding customer service really stood out. It's rare to find a team that genuinely puts the customer first, even at the end of the day. Thank you, Alex, and the entire crew, for going above and beyond. I'll definitely be back and highly recommend this Jiffy Lube to anyone looking for honest, friendly, and efficient service! read more

I called in late on a weekday to check the last time I went in for an oil change. It ended up being longer than expected. So I rushed down about 45 mins before closing and got right in I got the same oil change as before no upsells since I got a new air filter and such before. They looked everything over and just said my oil level was a little low which was expected. The team that assisted me was Victor, Jovan and Esequiel. Everything went smooth and I was in and out within 15/20 mins. Price seemed about the same and as a good value. I will be back again. read more

The service here is honestly really good. They're very polite and helpful with all questions that you may have as well as they give the rundown of everything. All I got was an oil change done and their service was pretty quick. I will say the price is decent at the rate they charge. I will most likely be coming back. read more

Fast, Friendly, and Efficient! I was tired of the slow oil change service at my usual mechanic, so I decided to give Jiffy Lube on E Street a shot--and I'm so glad I did! The team here was incredibly fast, professional, and made the whole process super easy. One thing that stood out was their attention to savings. They recommended I check their website for a discount coupon, and sure enough, I found one for $10 off. A small tip that saved me money! If you're looking for a quick oil change, this is the place to go. Highly recommend it! read more

Jiffy Lube - Waiting in my car while they change the oil - Auto Repair Near Me - Chula Vista, California

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The service is fine at this location, however when I went, I hear a female employee complaining how she hated her job and then a guy said the same thing. That should be said in ear shot of customers. Additionally, they charge way too much for air filters. It's like twice as much than at Autozone. I drove straight to AutoZone and bought one for half the price they're trying to charge me. read more

Super quick service within 15mins I was in and out with an oil change. The manager and workers were accommodating as I wanted a specific oil for my car and they adjusted on a dime. Would 100% recommend anyone to come here. They also do military discount and it is worth it. read more

Super fast , friendly , staff , happy team great management very professional .Did I mention nas car fast service . The speed is super fast jiffy lube oil change 15-25minutes . They also Ac refill to keep you nice and cool . DONT TURN YOUR KEYS OVER TO ANYONE FOR MAINTENANCE.GO TO JIFFY LUBE COME TO THIS LOCATION YOU WONT BE DISAPPOINTED. AtDealership 5 -6 hours AtFirestone 4/6 hour At Pep boys lol all day. Walmart 1-3hours For an oil change this are verify times by me . First let me start with our car is the most important thing for transportation if you have one .it's as important as brushing your teeth to keep up with your maintenance up to date so it may run great and feel great while driving long trips and prevent unnecessary repairs . You literally have to do constant maintenance on it I drive bmw it has 319,000 miles it's a 2016 I credit this specific location for keeping my car on the road with that many miles also it's bmw which means supposedly I should have broken down now the secret is maintenance and taking care of it on time . I constantly do my oil change and fluid exchange on time my engine is still running strong there extremely efficient they don't lie to you about what fluids and filter you need to change there very honest . Super great location this should be hub for training for all locations I personally trust this location without a doubt best location ever great pricing For example my oil change cost 149.00 at dealership Pay way less than that . I have my whole family and friends come here as well sadly they don't yelp or this place would definitely have like 30 more 5 stars reviews My next check in I'll brake down pricing but every car is different . read more

Jiffy Lube - My car after a wash and oil change - Auto Repair Near Me - Chula Vista, California

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Professional and great customer service. I came here my first time on short notice and have been using them ever since, would def recommend

From the moment I stepped into Jiffy Lube, it was clear that I was in capable hands. The level of expertise and communication within the team was truly impressive. Adam, an absolute wizard when it comes to oils and transmissions, provided me with invaluable insights into what my vehicle needed. Not long after, Mark stepped in and broke down the issues my car was facing in a way that was easy to understand, even for someone not as versed in auto mechanics. He laid out the solutions and provided a clear, fair pricing that reassured me I was making the right decision. What stood out to me the most, however, was the palpable sense of camaraderie and teamwork among the staff. It was like witnessing a well-oiled machine (pun intended) in action. The energy of someone calling out a question and another responding from under a car was both amusing and indicative of a team that works seamlessly together. This environment not only made the service experience enjoyable but also instilled a deep sense of trust in their work. The engine makeover I received didn't just come at an excellent price; it significantly uplifted my confidence in my used vehicle. I've taken all my vehicles to Jiffy Lube because, time and again, they've proven themselves to be more than just a service center - they're like family. If you're looking for expert advice, fair pricing, and a team that works together like no other, Jiffy Lube is the place to go. They've earned my trust and continued business for years to come. my car and i say thanks read more

Jiffy Lube - Auto Repair Near Me - Chula Vista, California

Manny at jiffy lube and the staff where amazing. They change my oil on my 2022 bmw x7 with OEM filter and oil . I was in and out in 20 minutes max . Thanks read more

Jiffy Lube - Manny at jiffy lube and the staff where amazing. They change my oil on my 2022 bmw x7 with OEM filter and oil . I was in and out in 20 minut - Auto Repair Near Me - Chula Vista, California

They have me waiting and now they want to check my fluids and rechecking the oil pan to make sure it's ok. Adam the technician helped me and made sure that everything was back to normal with no leaks. read more

Jiffy Lube - Had to bring my car back to comp pound (jiffy Lube) These st.... People left my oil pan screw loose and now my drive way is stained. - Auto Repair Near Me - Chula Vista, California

I had a bad experience previously at this location and decided to give them a second chance. I am glad I did an would give this Jiffy Lube location 5 stars all around. I visited on a Monday to get an oil change and the service was top notch. I was greeted quickly and the team, while busy provided service that definitely is above normal. Ariel was great at guiding me in and out of the service bay. Kudos go to this Jiffy Lube for doing an excellent job. read more

Well I came from Los Angeles. So I need it a oil change asap. I spot at jiffy lube. Was very impressed. 2 girls working there very professional. read more

Jiffy Lube - The receipt of what I payed. I highly recommend for anyone that needs an oil change. To go there. Thank you - Auto Repair Near Me - Chula Vista, California

Just reminding people not to come here , since they forgot to put oil in my moms car almost blew her engine lied to her saying there was a oil leak so she took it to the dealer wasted money just to say there wasn't a oil leak! Just updated you guys not to come here, you're better off going to Walmart and saving a bunch of money F this place read more

I've been taking my 2015 Lexus IS350 here for as long as I can remember and ive have yet to be failed! The team here is excellent and efficient and I wouldn't go anywhere else (unless I do the service myself) lol! But Memo(Guillermo), Mike, Isaac and Ariel have all assisted me and the below deck crew. I've always told anyone and everyone that ask me where to get their cars serviced to come here. I've been fortunate to come during the down time so I'm in and out wishing 20-30 minutes! The first time I came here, I had to get out and go inside to make the transaction but anytime after that I sit in my car throughout the entire service. A big thank you to the crew here for taking care of my car and I! You guys rock read more

Great customer service and they are fast. They never disappoint. Will continue to come back.

I asked for a oil change , of a vehicle requiring less than 5 quarts of oil, they quoted $116 plus tax which I found a lil high, I presented a coupon ( jiffy lube ) for 50 percent off, which they didn't honor, I found a second coupon for$26 off which the accepted but only for $20 off, meanwhile they bottom plate of car off and not putting all bolts it had on they were missing 4 nuts. And that's before I agreed on the job. I told them I was taking care else where to do oil change as I get on car they cracked a plastic portion of dash board . And when I presented the problem they lied and said they didn't plate off when I seen them put it back on. I didn't mention the cracked dashboard since it was useless since they lied in the first place about bottom plate that cover oil pan. So I went to Walmart up the street and paid $48 dollars for oil and filter change and with full synthetic penzoil platinum oil and they didn't brake anything on my car. Note I did the oil change before taking to jiffy lube so I know all screws from plate were there before the touched plate at jiffy lube and detailed car a day before myself and dashboard was in new condition. So the moral of story is don't take it to jiffy lube they charge twice as much as Walmart auto care and with better oil and filter and pay half price. And at end of day dashboard piece broken costs $55 plus $30 dollars for bolts they didn't put back which I had to get at O'Reilly's. They costed me ( jiffy lube ) $85 dollars and didn't do anything but costed me money just to show up and get quote on oil change. Do not go to this place . read more

New to area and needed a new oil change spot. Rolled up at this location and was immediately guided into the garage by Adam. Mark then told me what my options were, I made my selections and I was out of there in less than 25 minutes ( I opted to get my coolant flushed in addition to my oil change.) Taylor also assisted and one thing I really liked about this shop was seeing everyone working together. This shop was a well oiled machine and clean too. I'll be back for all my oil change and fluid checks. read more

Best service out there hands down. I came in a couple times the past few days to do some check ups on my car such as fluid and battery check. They've been extremely friendly the whole time and even topped my coolant off without charging me the 5 bucks. I'll now be a regular at this place and always come here to maintain my vehicles in the future and I'd suggest anyone else the same. read more

I took my RAV4 to this location for an oil change, I was hesitate at first because of always taking my car to the dealership since I bought it! I then remembered that they took great care of another car that I had and never steered me wrong on any issues that I had! *they are quick *reliable *and friendly * they even clean your windshield * you can wait in your car I will continue to take my car here for service, it was less cost to me than going to the dealership and paying high cost, plus me waiting forever for my car to get done I give this 4++++ read more

While I appreciate the work they do. I want to be transparent both ways. The good: they do the job it is supposed to and have fair prices. The bad: I feel like coordination here is below par, which means a lot to a customer. I was waiting for one hour behind a car wheel the cars next to me were attended rapidly. Again this place needs better coordination it's basic logic but they do not have it here. Sad. Like ja said they got the service done which is why they revived 3 stars. But they could easily have 5 stars if they had attended me accordingly. I hope another customer does not go through this. Thanks. read more

Great service, get in and out real quickly and I also really love the carwash next door! 2, for 1 place

I was behind the most insane customer today. She was driving a green Jeep Cherokee. She had lost her mind. She was so rude to the employees. I was in the bay behind her. She delayed my visit by over 30 minutes. She seemed to be angry about the cost of an oil change. She was heinous, a disgrace, and I did ask her what her damage was. Anyway, Brianna and the team handled all that mess with poise and grace. A young male employee was the one who dealt with her the most. He was kind and had long hair. I don't know how he held his composure, but he was the consummate professional. I will always come back here. These are exceptional employees. Please ban that old nasty lady with the green jeep Cherokee. I was only delayed because of her stupid, infantile shenanigans. Jiffy Lube, your employees should not have to tolerate that level of abuse. For real. read more

I depend on my vehicle to get me where I need to go because I literally live in the middle of nowhere. A small town in Arizona. I live 82 miles round trip from the nearest Mc Donald's and 180 miles from the nearest Walmart. I was in Chula Vista and knew I needed an oil change before I headed back home. Less then a month later I look and there is a huge puddle of liquid under my car. Thank God There is a Napa auto parts and repair center in my town. I took it there and they diagnosed it and said that the oil filter was extremely loose and that I had no oil in my car at all. I'm extremely disappointed in Jiffy Lube/ read more

Jiffy Lube - Oil leak - Auto Repair Near Me - Chula Vista, California

Great costumer service! All Employees were really kind and helpful. I will be back again soon thank you! (:

Guys at Jiffy Lube on E St. and Broadway (Chula Vista) are always professional. And I want to give a special shout out to the team working today Monday 09/09/2024. They went above and beyond with taking care of my lost cat Cocoa. I was so exited I didn't think of asking their names. But they were amazing and kind hearted. Cocoa was lost for 3 days, they found her wen they opened the hood of one of my neighbors car to service it. They fed her, gave her water and kept her safe until we got reunited. I know is a different type of review but this speaks tons of the kind of people that work there. Thanks guys read more

After recently moving to San Diego I was looking for a good place to get my oil changed. The service was quick and efficient. Adam was very helpful and took care of me. I will definitely be back! read more

I bought my car almost 2 years ago never had a problem until yesterday that i was told that my coolant tank got broken I was never told my jiffy lube employees I don't really know what went wrong I don't let anyone under my hood but them I called them and explain to them what happen and they basically said there's nothing they can do and the sad part is that I'm not the only person it has happen to as you can see there's other reviews like mine this place don't care about there customers like how they make it seem so don't go there unless you want any parts of your car broken 0 stars for me I hate this place because of them I don't have a car until I'm able to fix it which it might take more than a week so now I have to make my kids walk read more

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Great Service!! I was in and out pretty fast. Very hard working and honest people!! They checked everything to make sure all the liquids were topped off. If they found an issue they were really helpful to explain why it was. Really recommend all to come! read more

They did it again! I came back earlier this week for an oil change, when I say I've never had customer service like this is because I have never had a customer service like this. The men and women working here are the nicest people. They're patient and they're quick. I'm glad I decided to give my business again. 6/5 stars would go again. Thank you guys! read more

johnny, brian, Dea very helpful crew is knowledgable, and help me right away without hesitation double checked my fluids, and made sure i was safe for my trip to san luis obispo. read more

Jiffy Lube - the maintenance shop - Auto Repair Near Me - Chula Vista, California

Visiting from out of town, Moms car needed service. Reviews looked good, so gave it a try. Not disappointed, from the time I drove up till I left. All people encountered were fantastic. Answered all questions. Great car service!! Would and will go back, when in town and need service They have three bays, quick service read more

Jiffy Lube - Exterior - Auto Repair Near Me - Chula Vista, California

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My 87 yo father with terminal cancer brought his car in, which he drives maybe a couple thousand miles a year. This place "recommended" over $500 worth of maintenance. Do they have a right to so this, sure. Is it right to do this, I'll let you be the judge. And they "forgot" to give him a 10% senior discount. Well, there goes that social security check. The best they will do is give him back the discount plus a few bucks. They had the chance to make it right but these places are just going to get as much out of you as they can. BTW, the cars worth maybe $800 read more

The service was fast and friendly staff, Isaac (the long hair guy) was honest and very responsive to my questions and concerns. I had an appt with a different business but talking to their staff at e.v.t. just a few blocks down the street made made me look for a different option. I will become a repeat customer to jiffy lube for sure. Gracias amigo! Keep up the good job! read more

Jiffy Lube - Auto Repair Near Me - Chula Vista, California

Had an oil change with jiffy lube in May, in July I smelled some burning oil coming in from my ac vents so I pulled over an checked my oil dip stick, I had no oil on my dipstick. The next day I went in to let them know this has never happened before, and maybe they didn't tighten something correctly or made an error in the type of oil. Ofcourse they denied all liability and didn't even offer to fix the problem free of charge. All I got was a $30 off and still had to pay $59 at the end of the day. Don't come here guys, who knows what type of oil they put into your car, your trusting a cheap ass company for the care of your car, and they won't take responsibility when shit hits the fan. I thank God I didn't blow my engine out, it would have been a big headache to take these clowns to court and what not. read more

So I got my oil change 6 months ago here! and I go to another mechanic to get my oil change and they ask me "when was the last time you had an oil change " I said 6 months ago and they said, there's no trace of any oil job done! I knew this place has scanned me! Almost charged me 300 dollars for blah blah blah blah! Do not come here! Scammers work here! read more

I've been going to this location for years. Every time I go for my oil changes, every staff that served me is always courteous & has good customer service skills. The lobby is clean & has a tv. There are chairs outside the lobby if you prefer to wait outside. Bathroom needs cleaning. They offer free coffee while you wait. They have online coupons for $13 off an oil change. Which helps me out ! read more

Great place to get your oil change. The staff is super friendly and courteous.. got me in to really fast and really look after your vehicle.. I definitely recommend this place for your car or truck .. Adam was awesome and his customer service is on point.. read more

I wanted to give a huge shout out to Jiffy Lube and especially the technician I don't know her name, but she provides awesome service always provides a great customer experience. I gave her a tip and it made me even more happy that she tells me " please I give you the tip back as long as you put a review for us". This means a lot. As a Business Owner I wish I had employees that cared so much about the customer and the business as she does. Thank once again for the great experince. Have a Blessed Day! read more

Another 5 star review for this locations. Danny, Mike and Adam went above and beyond to help me loosen my oil cap that their convoy location couldn't get off. They fixed it in 1 minute no complications and had such a positive attitude about it. They didn't try to rip me off or upsell me on any unnecessary stuff. The gentlemen were knowledgeable and efficient. They proceeded with my full synthetic oil change and got me in and out immediately. Did I mention they have $15 off full synthetic oil change online as of 3/3. You seriously cannot get an oil change quicker or for cheaper. I highly recommend these guys! Plus they are super pleasant and personable. read more