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    O'Reilly Auto Parts

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm
    Updated 1 month ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (76 reviews)

    Completely appalled by the manipulation (and outright lies) that I experienced at this location!!…read more As a 26-year-old woman, I strongly believe my lack of automotive knowledge was taken advantage of. I came in for a routine oil change and by the end of my visit was handed a repair estimate for over $3,000 and told my vehicle was unsafe to drive unless I approved the work. According to Firestone, I urgently needed new tires, rear brakes and rotors, suspension work (including replacement bushings, link joints, ball pins) and repairs for a leaking water pump. I was made to feel like driving my car without authorizing these repairs would be irresponsible. Fortunately, I trusted my instincts and got a second opinion. The second mechanic measured every tire in front of me, measured my brake pads, inspected the vehicle thoroughly, and explained every finding. ALL FOUR of my tires were safely in the green. My front and rear brakes measured 8mm and 6mm respectively, with plenty of life remaining (!!). There was no water pump leak, or issues with my suspension. The catastrophic picture Firestone painted simply did not match the condition of my car. I cannot speak to why there was such a dramatic difference between the two inspections. What I can say is that one shop tried to sell me more than $3,200 in "urgent" repairs, while another walked me through my vehicle and determined that those major repairs were not necessary. If I had trusted Firestone without question, I would have been out thousands of dollars. If you don't know much about cars, please get a second opinion before authorizing expensive work here. It may save you a tremendous amount of money. Disgusting behavior for a business!!

    What could have been a terrible trip, was saved by Firestone. I was able to bring in my car,…read morewithout an appointment. They checked it over, told me what was wrong, ordered the part, and fixed it in about 2 hours. They were friendly and kept me in the loop throughout the time I was there. Highly recommended!!!

    O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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