DO NOT RECOMMEND!!! This was the WORST experience that I have ever had with an auto mechanic. I was told it would take a couple of months to have my old car like new. I was excited. He wanted money up front which I thought was unusual for a reputable shop. I paid him the money anyway, thinking in a short time all would be well. The two months turned into ten with Fast Shop Auto blaming everything on the parts they had ordered. Finally he called and said it was ready. When I came down he told me that one installed new speaker was not working but he could fix it. They said that the problem might be a new wire or radio problem. He said, " I can fix it , but you will have to pay me to take the dash out again. You have enough money in your deposit to cover my labor." I said, "Let me get this straight, I paid you to fix my car the first time and you did not correct the problem. Now you want to charge me again to fix the problem that you did not fix the first time? No, just refund what is left of my deposit and I will take my car." His reply, "The contract states the money is nonrefundable." After some heated words he agreed to return what was left of my deposit. When I got the car home there was a large scratch on the hood of the car which I asked about and of course they said they did not do it. Also, the dash heating controls were incorrectly installed and a heating duct fell from under the dash on my way home. The defrost control responded to medium heat while the other controls were mixed up as well. I was told that the heating unit was bad, but it was obvious the vacuum tubes were attached incorrectly. Also, the eight track player had been disabled and it worked when the car entered the shop. It was difficult being almost eighty years old, but I corrected several of his blunders. I was not going to write a review due to one similar to mine was posted a few months ago. When double checking the name of the business for a friend to make sure he avoided Fast Lane Shop I noticed that the review had been taken down. So I decided to take the time and effort to write my review to see how long it will stay up. PLEASE HEED THIS WARNING!!! read more

I used Fast Lane to "repair" my 1968 Thunderbird, and by repair, I mean to eat up more than the $6,000 total estimated price John gave me to make it run again and about 6 months later than the job was supposed to be finished to deliver a non-working car. I sincerely wished that my hot rod friends had not told me what a great job Fast Lane does, because my experience was John made promises of technical ability and completion time he just was not capable of meeting. If a mechanic doesn't have the time or expertise to do something, that's fine, but they need to be honest with their customers about it so they can go somewhere else. For the work that John sent to other shops (such as rebuilding the engine), that work was great. For work that John did himself (such as replacing the fuel tank), it was an amateurish mess. I supplied the replacement fuel tank, which he did not know how to install (just takes a simple connecting piece to fit), so he did a hatchet job of welding to make it fit. His welds were so terrible that the fuel tank leaked like a sieve, and when I took it to a Ford-certified Senior Mechanic (and note what certification John does or does not have on his walls), the new mechanic showed me the tank and the wounds on it from the terrible weld job. From the money John ate up while not delivering a functioning car and the money I had to spend to make up for his mistakes, I now want to get rid of a project car that I've loved for years. He'll kill your dreams, don't give him your money. read more

I always go here for my truck's routine maintenance. Great local business, and they always do a wonderful job

Got my truck worked on here. The staff was knowledgeable and explained all the repairs to me before I left the shop. My final bill was even a bit cheaper than the original price he quoted me! How often does that happen? So glad I found a shop I can trust. read more

Understaffed garage over promised and under delivered. John Ferguson at Fast Lane Auto took my car in for a significant restoration project (over $9K in parts and labor). While he completed the major deliverables he fell short in several areas. 1. Poor communication - billed me for more than $1,500 of unplanned parts/labor without ever calling me prior. 2. Fast Lane will not warranty new parts, labor or workmanship. 3. After taking delivery the power steering sprung a leak the next day. I called his shop but he would not return my calls. 4. Continually had the wrong parts and insufficient tools to do the job. 5. Lied about parts stores return policy. 6. Asked for advance payment for parts and labor just to keep the lights on. Then took other customers in front of my project. 7. Estimated 3-6 week project took over 8 weeks. 8. Seemed annoyed when I would ask for status and details of the build. 9. Learned only after delivery and final payment that several items on my list were not even completed. I've done business with several hot rod shops and all offered greater professionalism than Fast Lane. I would strongly encourage you to take your project somewhere else. read more

I've been with John Ferguson, the owner of Fast Lane, since he was operating out of his private garage! He was always fair and knowledgeable, and wanted his customers to understand exactly what was needed. Made sure that You, the customer, had the right information to make informed decisions on your automotive work. Knowing what your expectations and needs are are paramount. Got a car that you have to have in perfect condition? He (and now his technicians, too) can guide you. On a budget and just need the car to be safe and drivable? He has that covered, too. He's hired a great office manager to keep things running smoothly. Some other independent shops are notoriously bad about returning calls and keeping customers apprised of their vehicles. She will be sure that you, the customer, are kept informed. I will continue to give Fast Lane Auto Repair my business! read more

John and his crew at Fast Lane have been taking care of my maintenance needs for 2 years now. Having worked as an auto mechanic in the past I am extremely picky as to who I have service my vehicles. John expertise and attention to detail are unparalleled. He is extremely honest and makes his customers feel like family. read more

Such a great gem of a true Mom and Pop shop. Great service and attention to detail. Highly recommended!

So fast, so nice, and so helpful!! Very honest and price efficient. LOVE THESE GUYS. (plus their signs are to die for. way to go scoot)

They say... if you want service fast, good, or cheap, you can't have all three. I beg to differ. John and Honey will have you fixed up fast and right, and the prices are great. Just bring your car here. Always. read more

Great service and competitive prices. Have had some rather unpleasant experiences with other East Nashville auto repair shops so it's nice to find a business who is fair and seems to appreciate their customers. Would recommend to anyone needing auto repairs in the Nashville area. The only negative I can think of is that it's a very small shop and because of the good reputation they seem to stay busy so if you need a really quick turnaround it may not be the place to go. read more

Since moving here from Kentucky this is now my go to shop. Friendly service and fair prices. A great bunch to do business with

John has always been honest. Takes the time to explain what's up with my clunker...lol Over the weekend Serra Chevrolet told me it would be 900 bucks for a thermostat and intake gasket. I said I needed a second opinion went to John and he fixed my car at what a repair shop should charge. No over pricing work done in no time and Johns a cool guy. You don't have to be cool but you do have to know your stuff and I trust John! read more

Hands down, Fast Lane is the best. I've been taking my cars to John for over a year now and he's been honest, fair, helpful and knowledgeable every time. read more

Took my truck there to have AC installed, took 3 weeks and after I got it back, I had to take to another shop to fix. This ended up costing 3x the labor that when I talked to the manufacturer of the system at the Goodguys car show said it should have. Maybe a good shop for oil changes, but sketchy for custom work... read more

I've been reading all sorts of good things about these guys on the community Facebook page and they didn't disappoint. I had my wheels aligned (something I would normally do at a dealer few times a year). Whatever he did it's the best the car has handled in years. Extremely fair pricing as well. read more