Bought an expensive Duracell Ultra car battery here because it had a 2 year warranty so seemed…read moreworth tye $150 price. It failed after 6 months. When I brought it on the chubby male clerk said that because the voltage was below 11 volts it wouldn't be covered. So, Buyer Beware warranties aren't worth squat if the store has no integrity and won't honor them. As I left, I told the clerk "you've lost a customer for life". When I was opening the door to leave I heard him snicker. He doesn't know how close I came to going back in... I bought the same (Group #) battery at Walmart for just over half the price! Don't waste your time or money patronizing this store!

Parker was amazing, he helped me and explained everything in details. I never heard of this place…read moreand I was looking for trailer batteries and he walked me through everything and helped me understand. While i was there he walked around with me and told me about things they sold and I bought several new things and he walked me to my truck and told me good bye. Great experience and I will definitely be back and I'll tell my friends about this experience and who to come to. Thank you, Parker

I ordered a battery from Battery Specialists (BS) for our pool cleaner. An individual from this…read morecompany sent an email verifying that I was ordering the correct size, which I thought was awesome! I measured the old battery and sent the information back. They verified that I had ordered the correct battery. Unbeknown to me, my husband ordered the same battery from Amazon, which we received within 5 days. When the battery from days later, we received the battery. It took 20 days for the battery from BS to arrive. I did not open the package and I immediately sent an email to BS, in accordance with their website, to get permission to return the battery. Their website says: "All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, inner packing materials and other accessories and be received within 30 days of the date shipped". To date, I have called them three times, emailed three times, and texted. No response at all. It has been five days - nothing. Given the efforts that they made to ensure I was ordering the correct product, I expected better. I'm so very disappointed.

I was in a situation where I ordered something I ended up not needing. Battery Specialists were…read moreGREAT!!!!! They cancelled my order and credited back my money without any problem at all. I will DEFINITELY order from them again!!!!!!! Denise K.

While I've stopped in here before for a variety of low-demand purchases--bulbs, wiper blades, oil,…read moresupplies, etc-- the O'Reilly Guys get my top thanks due to our most recent visit. Our Prius had died on my son while he was away at college, requiring a jump start from the campus police. Expecting the aux battery was near or at the end of its life I gave O'Reilly a call because we've bought Optima yellow-top batteries for other cars from them before. (Though this one was purchased from a different car shop a few years ago.) So O'Reilly had me bring in this current battery and they ran tests on it for us. Considering it's a more expensive battery I appreciate that they wanted to make sure the problem was diagnosed properly rather than just sell us a replacement. Turns out the battery has another year or year-and-a-half of life remaining on it and our son just needs to make sure to drive the car often enough so it doesn't go dead. That said, we got the current battery fully charged and sent him away with a portable battery-powered jumper so that he doesn't need to find someone to help him if it happens again. Now he has a warning in advance for the upcoming battery replacement.

Awesome service!! Went in for help to replace my windshield wipers & buy an air filter and Connor…read morenot only helped and showed me how to replace the wiper blades but took the time to replace the air filter, as well. Thanks O'Reilly!!

O'Reilly auto parts is at terrific place to find parts for any type of car. Whenever I go there, I…read morealways get great service!

Not very knowledgeable at all. One of the employees was pretty rude to me when I went there…read more Probably won't come back again.

With the O'Reilly Parts Store on 1900 in Roy I have been extremely impressed! I have been so…read moreimpressed with the entire staff, from the store manager,Alisha, to her staff members! Alisha helped me with my first purchase, which was interior car cleaning, she told me that she personally used a particular one and with her recommendation I bought it! It was the perfect solution for my vehicle! A few days later while I was driving in the rain, my windshield wipers showed that I should get them replaced. The staff member that helped me with the buy, then helped me get the wipers installed. I 'm going to continue working with the team @ this O'Reilly, their prices are very good, the inventory is huge, they seem to have everything a person needs when it comes to automotive parts!! Stop by I believe you will be pleasantly surprised

Holy crap I cannot express how good of service the whole team at this location did and I'd like to…read morespecifically point out Alex as he went above and beyond to help Me figher out what was wrong

Wayne helped me replace my battery and was so thorough, checking my alternator when I mentioned I…read morethought there was a drain on the battery. Will be coming back for any other car needs.

What a fantastic and fun experience at O'Reillys Auto Parts! The 2 girls working there were…read moreknowledgeable, helpful, and made me laugh!

Great customer service. Fast, efficient & friendly. I came to buy and get my headlights fixed and…read morethe rep who helped me was very kind. He also recommended I fix both because if I replace one, most likely I'd have to replace the next soon after. He even took the time to show me the different options vs pricing. Loved the customer service here. I wish I got his name. It took them a little while to fix my headlights but that was okay since it was super cold and a little hard for the rep to get his hands in there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Romeo has outstanding customer service! And doesn't try to sell you something you really don't need.read more

Had a day off work. Scheduled a replacement battery on the website for an iPhone 14 pro. Drove from…read moremapleton for an appointment at 10am. And they do not have a replacement battery. and the girl there said it happens all the time and not surprised.

Never fails. They have a great selection and the staff are top notch. My go to for daily parts…read moreruns. Well done folks.

5/23 went into O'Reillys to look for a radiator hose. Nate was helping me at the register look for…read morethis radiator hose and wouldn't quit looking for this part to help me get this car running. Appreciate the help at South Ogden O'Reilly's and is always the first option when it comes to getting auto parts.

I'm a knucklehead, not a gear head…read more This is always my second stop for auto parts when it should be my first. (The supply store closest to my house never fails to disappoint). This store is busy. Always. Good news is there are usually a lot of employees to help and they do their best to greet and assist you before you get to the counter. I've never walked out of this store empty handed and have received great service each time. Pricing is good here as well. I have price checked them on regular items like filters and such and prices are lower or very competitive. Definitely worth the drive to the busier store.

I went to the Layton store to have my battery checked because I had problems with it starting. I'm…read morea 68 yr old single female. My son has helped me in the pass but he was unavailable and I was unsure of where the battery was purchased. There were 4 employees visiting when I walked in and it took me interrupting them to get some help. A very young male employee finally agreed to come check my battery, he applied the cables to determine the charge left in my battery and laughed in shock as he said is was soooo dead. pretty sure he put the cables on the wrong terminal. I followed him back in and asked if another employee could help him because I knew my battery was hard to change and he had told me he was rather new. They all went out to look at it and when they returned I had to ask for an answer. I was then informed from the mgr as he was unboxing freight that it looked like my battery was leaking battery acid (I had just gone through the car wash and cleaned my engine to get the baking soda off) He informed me that they did not have the tools to take my battery out because it might tip and get battery acid in my engine. I would have to take it elsewhere. I asked if it was their battery and they told me it was O'Reilly's. I went to O'Reillys and am happy to say I got 5 star service. My battery was not leaking and it was still under warranty. I might be older, female and blonde but I'm not ignorant to car maintenance. Autozone lost a customer that day, I will never return. The treatment I received was inexcusable. Really upset my day and caused me to have to reschedule a very important appointment.