Great off-road/truck shop. I've bought various parts here over the years for my jeeps and trucks…read more They installed some nerf bars on my old work truck and did a great job. They don't charge and arm and a leg for service or parts. I will buy my next lift and tires for my new Jeep from these guys, they know their stuff. They helped me in a bind get a new sway bar link within a day when all the other shops told me they were out.

I had all pro put on a leveling kit on a truck a few years back. A few weeks later, I took it back…read morein and complained about the ride. I was told this was normal for a leveling kit.(so I've just lived with it) The other day I noticed both front shocks were blown. I took the truck to a different 4x4 shop and they informed me the leveling kit was installed incorrectly. It should have had shock extenders installed or longer shocks. In addition, they pointed out that the upper control arm was riding frame stop (and had been for some time). The correct way to install them was to either install a modified control arm to allow clearance or move the stops down. In addition to the shocks, the upper control arms, ball joints and front left tire had to be replaced. (all this damage occurred in under 5k miles) After all the repairs were made, the truck drives like a dream. Going to all pro turned out to be a $1,200 mistake! Making matters worse, I went in to talk to the manager "Rob". Rob informed me he would not stand behind his work or the leveling kit. I was told "I didn't build the kit, I just install them. Call the manufacture"

I had an ac /heater issue and though there was a parts issue that took a little longer than…read moreexpected Carson Angela and the mechanic explained it all to me and got it fixed ! Their customer service was impeccable I was so impressed by that and how they treated every person they came in contact with ! I will be going back just because of that for any further car issues I have ! Highly recommend this place !Thank You

Once again Jensen Auto took amazing care of my car and me! I'll never go anywhere ever again!…read moreSpecial shout out to Angela for awesome customer service! She is the sweetest! Thanks again!

These guys were awesome! Good communication, from start to finish. They called when thy said, and…read morethe truck was ready when they said it would be. They worked around my schedule to install my subs asap. And they even found a way to work me into a spot in their busy schedule to help me get earlier than I would have been, so I could get to an out-of-town appointment I had the same day as the scheduled install. Their work is clean and the subs sound so goooood! Thanks Joel and team! You guys rock!

Very professional and helpful. I look forward to a quality installation. Thank you!read more

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

Changed exhaust tip, had an appointment, got right in was out within 20 minutes Blake did an…read moreoutstanding job. I will return if I ever need any exhaust work done. 1

They did a fantastic job on my 80 Z28…read more New mufflers and some awesome exhaust tips!! I was in and out in a few hours. Price was fair and the work was quality. It will definitely be hard not to drive it everyday, the exhaust sounds amazing.

What a relief to find a mechanic that is a man of his word, honest, and affordable!!…read more A coworker referred us to Jers and we will be a customer for life. His estimate was fair, he communicated updates clearly and he even stayed after hours to finish our truck! We are so impressed!

Jer's was a trustworthy repair shop before Jer sold the business. At my last visit, they charged…read moreme extra for work that was to be covered by a warranty that I had purchased. They charged me extra for parts that the warranty company furnished to "help pay his mechanics." It cost me several hundred more than it should have. Before they changed ownership, they accepted my warranty coverage 100% with no out of pocket costs. My warranty company advised me not to use them in the future.

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.

Yet another excellent experience with Jones Car Care. Ive taken each of my vehicles there for many…read moreyears. Smart and thorough, great service. I recommend them often. I won't go anyplace else!

Honest, knowledgeable and fair prices. I think most of us can agree that these 3 qualities are what…read morewe look for in an auto repair shop. Ras' is definitely these things and he has my future business.

Rod has been our mechanic for many years he does an excellent job getting problems fixed and does…read moreexactly what he says he will do , we won't go anywhere else . I recommended Ras's for the quality of work they do.