Omg! Tim was amazing!! We had fluid leaking and he heated us in the right direction and also…read moresuggested some good eats to try while heading back to Illinois. I appreciate good service and it's so rare lately! The store was clean and appeared well stocked too!

1003 Cleveland Ave East point ga 30344…read more The absolute worst customer service I've ever experienced. The manager was rude and condescending and told me when I asked if he was going to help me take my purchase to the car, he said, this is not a grocery store. Although I purchased the products, found out later he sold me the wrong filter. I will never set foot in that store and will tell this story to anyone who will listen.

Absolutely horrible customer service. I was calling for a…read morepart estimate an I was rudely hung up on before I even said hello. Once I called back again to which the lady who answered the phone again. Which I found out her name is Sabrina. i was told my estimate for my part and that she could go get it an hold it now, I asked if I could call back once I got more estimates and if I decided to go with them. She said yes I called back after about 10mins of looking to let her know I indeed needed the part and that she could get it an hold it. She answered the phone again rudely saying "I told u we had it before an I could've gotten it then." To which I told her I wanted to call around first that is why I'm letting her know now I didn't find anything cheaper. To which she continues to say remarks like I was back there before u need to wait til I finish up with my customers so hold. I asked her why would she answer come back just to put me on hold again if she could just hold it. She said I gotta relook it back up and she is going to pray for me an said I need Jesus because I seemed tense. I absolutely do not understand the uncalled for remark, I found out her name through another co worker who came back to the phone after 20mins of holding. Sabrina took the phone and said she would hold it. I told her thank you an I confirmed Is your name Sabrina. She said I me e told u my name but yeah it is. So I wouldn't strongly advice someone else to answer calls for a parts shop that's doesn't have an attitude a tell people they need Jesus. I will be informing corporate of this matter as well

What auto parts store doesn't sell window ice scrapers? Perhaps I should ask, what auto parts store…read morehas employees that don't know what a window ice scraper is or where they would be kept? This place, that's where. The two gentlemen working were pleasant enough, and one did try to be helpful. The store is protected by bullet proof glass on the inside. To get out, you must walk around the entire perimeter of the store to get to the exit. Most items that you would want are either behind the counter or on a locked display. It's just not a pleasant consumer experience, and the lacking customer service skills from the associates does nothing to compensate for that.

Great business they know how to help you with any situation Jose and kell can tell you about…read moreeverything in a car and how it runs. They were great help!

To me, visiting the McDonough shop is like being a (hungry fat) kid in a candy shop, I always see…read moresomething new and that I want. I've always received top-notch customer service, from the time I walk in the door, through the purchase process, and checkout. The place is always clean, neat, and well stocked. I realize we can all have a bad day or experience, but Summit's folks have always tried try to make me successful, and I appreciate them. I do wish their prices were a little lower, but that's just because I'm a tight fisted miser.

Purchased a motorcycle battery 4 months ago. I was experiencing some issues with it. Some…read morehesitation when starting. A Harley dealer determined it was not working properly. The dealer replaced it. Motorcycle is now operating properly. I contacted Summit Racing. They reviewed my request for a refund and approved it on the spot. I am very pleased with with my total experience with Summit Racing Equipment. The price was excellent. Got it quickly. Customer Service was excellent. I don't write reviews unless I had a very good or very bad experience. Ed

I received a coupon for a oil change from Champs on Hairston rd. and decided to use it. I was…read morepleasantly surprised, there was no wait, the waiting room was quiet and clean. They did a 23 point inspection and toped off my fluids and informed me of items that I need to keep in mind. They did not suggest any extra services that I did not need. LaShawn, the manager was very professional and knowledgeable of my questions. I will be happy to go back and give them repeat business! Thank you Champs for a great job.

The service was great and I like where the location is at. Custom is good Quality service. And…read morethe coupon is a great idea because it help when you can afford the other company higher price and not get the service at they offer. Stay in our community we need your sery.

Great service and very efficient! Everyone was kind and helpful, and the pricing on the tires was…read morevery fair. Definitely a good experience overall!

Called on 06/28/2026 to get mobile services for flat tire(nail in tire). Firstly the guy said in a…read moresmart tone" What u want me to do about that?" Sir ur website states your establishment will assist if ur within 15 miles from their business. Im 11 miles away in Fairburn Ga according to Google maps. Meanwhile while talking to the guy a female in the background said where is the nail, Fairburn....Im not going to Fairburn & ur not going to Fairburn. My immediately response is excuse me maam....u are not providing good customer services. I should not have heard this conversation. A simple NO would have been feasible or it's not within our service area. Any PROFSSIONAL response other than the one stated. People always say to support black owned businesses...well I've tried and it doesn't work

Great service, fast service , fantastic pricing!…read more Can't say enough great things about the business and wholeheartedly recommend.

Fast ,Friendly , Customer Service ! A friend referred me here after I was super stressed about my…read moreaccident but the team at Reliable Tires made everything smooth and easy . They handled everything professionally and you can't even tell there was damage . Highly recommend , ask for Innocent!

I buy all of my tires from Joe. His prices and customer service are both phenomenal. We buy tires…read morefor our personal and business autos. Thank you, Joe, for always taking care of us. Springs & Suspension

Joe wife or secretary whoever it is answeri the phone lied and said they had a tire for my truck…read moremind you my tire is flat so I had to pay for a uber 26 dollars there and back and Joe didn't have the tire I needed instead of helping Joe had an entire attitude speaking loudly and aggressively towards me because his wife called me back and said he had a tire this is ridiculous no one should be treated that way especially when I'm trying to spend my money at your place of business. I couldn't post my review without adding a star but the star definitely is not needed worst place ever