Bussiness reply from Frank is typical. Frank don't forget you cannot have a Bussiness and not take…read moreresponsibility for it. The web site is associated to your inventory. If you are the manager, you are responsible to maintain it. Your customers time is just as important to them as your business revenue. Your best effort is to act as if this was not a problem. Shame on you. As I mentioned in my review. Don't waste your time here, there are many other options with respectable management and service.

They couldn't repair my iPhone. I agreed to the $45 fee but they charged me tax also. If they…read morerepair anything without replacing parts, they cannot charge tax in Illinois.

Dante was very courteous and prompt. He replaced batteries in our car key fob and garage door…read moreopener in just a few minutes. Good service, good price.

Very ignorant behavior- extremely dissatisfied with the service provided. Don't recommend to anyone.read more

I went in for a simple headlight bulb and the counter person was extremely helpful. I was…read moreextremely impressed with his politeness and willingness to help. Definitely will come back here again.

I visited the New Lenox store on Tuesday and I need to post about the wonderful customer service I…read morereceived from Abigail. She was such a breath of fresh air! Thank you for the patience, determination and positive attitude. Keep up the good work!

Brought in my boat battery that I thought was broken. Interstate stated that it probably was fine,…read morebut they wanted to do a super slow charge and diagnostic on it. Since it took three days, they offered me a free loaner. All said and done, my battery was fixed (for free), they recommended a charger, and loaned me a battery all covered under their interstate warranty. I'll be buying all future batteries from there!

Interstate Batteries in Mokena Illinois is definitely a place that you don't want to shop at Unless…read moreyou are willing to deal with a group of incompetent, unprofessional, lack of customer caring company in the area. I have been purchasing batteries and supplies from this location for the last 15 years. This time I purchased $700 worth of motorhome Batteries. Interstate Batteries had taken my previous batteries and had them tested to advise me on whether or not they were still a good battery. They had informed me that all for batteries were dead and I needed to purchase new ones. After purchasing 4 new ones I drove to my campsite only to find out that they did not give me back my battery cable post caps Which secure the cable to the post. Needless to say my entire weekend was ruined. When I left a message regarding the missing items from my old batteries nobody returned a phone call. I showed up two days later and was confronted by the owner's son approached me with the I don't give a shit attitude towards me. He did not like the Fact I left a heated message on his business phone. He also didn't like the fact I raised my voice due to the lack of his care. His exact words were and I "you should of removed those items before giving us The battery. The fact that it was my responsibility to make sure all of the cables and Nuts were removed from the old Battery. He didn't care about the fact that he took all 4 batteries from me to test them to see whether or not they were still good. I now will question the fact on whether or not the $700 in new batteries I purchased were truly something I needed. I guess I'll never know for sure. The one thing I know for sure I will never conducts business at that location again. I'm dumbfounded by the lack of customer care or even an apology of what they did and how it ruined my entire travel weekend.

I think batteries plus is an excellent store. I have yet to visit one throughout the Chicago…read moresuburbs that does not have a knowledgeable, friendly, and competent person working there. This store is no exception. It is a pleasure to deal with people and not automated phones. I was looking for a camera battery and while they did not carry it in the end, the batteries plus representative made all the efforts to look the battery up. Confirm that she did not have it at her store, but checked all the other batteries pluses in the area and confirmed that none of the stores carried that particular Battery But even offered another company for me to try. Unfortunately, that company was a big box store that I had already reached out to and hung up because all I could get was an animated service that could not help me. Wherever and whenever I can, I will use this store over any other store.

Very helpful and friendly. I was at the other location before they moved- new woman manager is…read morehelpful and nice. They fixed my phone and I got there almost close for my watch battery and she stayed and fixes it. Glad they got new people. Parking harder though.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

I purchased a battery for my Can Am Spyder from them brand new I year later it's no good I'm being…read moretold you have told you have to buy another They are just taking money to keep there business going rob the poor I paid $137 for that battery to only get 4 months out of it So please watch these big Co.

The Oak Lawn store on 95 st provided excellent customer service. The moment I walked in was…read moregreeted by a friendly salesman Ozzie. I needed coin batteries for some Halloween toy novelties. Ozzie not only showed me the correct battery but also installed them in the toys!! At the same time he was programming a car remote! Talk about multi tasking lol! He was so gracious to the customers waiting making small talk laughing just having a nice time. A retail associate at Walmart recommended Batteries Plus for coin batteries. So glad I found this place. Ozzie has made me a permanent customer and he also will program a car remote I will order in November. Please thank Ozzie for me. The Halloween toys are working great for my kids. I will be back in a few weeks for my car remote. Highly recommend Batteries Plus in Oak Lawn. Great place. Great customer service. Alexandra

I needed a new battery for my car since I noticed that my car was not able to start during the…read morecold. I ordered the battery from online which saves you 10%. They offer free pickup and installation of the new battery. The next day, I drove down to BPB and they had my replacement battery ready for installation. I gave them my key and in 20 minutes, I was ready to drive off. Service was great and with a smile.

They had the battery I needed for a wheelchair on eBay. It had a small corner blemish, so they…read moreadvertised it at a reduced price. What I received was a poorly labeled, underpowered, obviously fake piece of garbage. The label was surely made on a home printer. Beware of these snakes advertising themselves as a premier battery supplier. They also dba Big Time Battery and Electric, and The Bargain Brothers.

Bought one of their new batteries for a jump box on Amazon. FIRST OFF its clearly used. Second off,…read moreit was very poorly packaged. Almost zero packaging at all. To add to this, it was leaking battery acid everywhere. Ruined a rug i had and left my hands burned from the acid. To add to this, im required to pay for this return which is over half of what I paid for it. To add to the poor packaging, not only was it not an "add acid to the cell" deal, it was not labeled as hazardous material so it will definitely be reported to the postal service. Buy somewhere else. ​