My tensioner pulley broke and i had just enough time to pull into their parking lot. They loaned me…read morea tool cart and let me work on the car in their parking lot. Two of the employees, when they had free time and weren't helping customers, even gave me a quick hand and advice during the repair which made all the difference. It was just a really great experience that couldn't ended much worse if it wasn't for the hospitality and helpfulness. I'm grateful for their work ethic, their generosity and professionalism. I have only shopped at advanced auto ever since.

From the owner: Your local Advance Auto Parts at 1606 Forest Rd in Bedford offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Really great location! I visited today to replace my car battery and the staff was so helpful and…read morepersonable! Would definitely recommend for quick repairs, special shoutout to Jay for amazing customer service!

I went to advanced auto parts cause i was having some issues with my car and they checked my codes…read morefor me and cleared them. Troy was the worker who helped me he was super nice, explained everything to me and what things meant and also fixed something else with my battery under my hood. great service here and i'll definitely be going back!

I did an online pick up and everything was very simple. My order was ready within 15 minutes and…read morethe staff was very helpful. It was processed out quickly without any issues. There are plenty of spots in front of the entrance and it's wide enough for a walker or a wheelchair. The area is also accessible for disabled persons. I did not shop in the store this time so my rating is based on my online order and pick up experience.

The service and attention given customers.is unmatched by other similar businesses. It was my first…read moretime visiting O'Reileys stores, as I usually went elsewhere, but now these stores are my choice for auto needs, etc.

What more do I need to do to get Advanced Auto Parts to do its job?! The technicians broke the…read moresensor wire on a cable when they replaced my husband's battery in August 2018. The technicians then spliced the wires together, wrapped it in electrical tape and told us to contact the store manager the next day. The store manager blew us off saying he wasn't going to fix it. We then called Advanced Auto Insurance Claims and were given a claim number and told that the district manager would call us. One week later, nothing. We called back. We were then told that there was no note and no reason that Advanced Auto Parts would call us, that we would need to call them. We asked for management. Management was apparently out for the day and the lady left a voicemail saying we would get a call back "soon". One week later, no calls. We called again, management was unavailable again. The next day we called and I waited 30 minutes on hold (although to the woman's credit, she did check back with me periodically so say that she was still trying to get me up to the second floor) to speak with a manager. I finally reached Matt in the corporate office. He claimed that this behavior of no returned phone calls was unacceptable and he didn't know why the district manager hadn't called, etc. He decided that since the store had not done right by us, he was going to bypass them and if I got an estimate for repair sent to him, he would have a check cut to us for the cost. On September 17th I called to report that I had the estimate. Matt was unavailable. I was given an email address to send the estimate to. On September 19th my email (Outlook) sent me an error message stating that my email couldn't be delivered because Advanced Auto Parts server wouldn't accept the email. I called and asked for Matt again. He was unavailable. I spoke with Robert who sits right next to Matt. Robert gave me his email and a fax. I sent the fax and received confirmation it went through. Robert's email was kicked back for the same reason my original email got kicked back. I thought surely, since my fax went through, I would hear from Advanced Auto Parts. Two weeks go by and now it is the end of September, beginning of October, nothing. I call back and get Matt, finally! He says he is really only available by phone on Mondays and Fridays. He doesn't know anything about a fax. I give him the amount of the estimate plus the price for the part and am told that checks are cut Tuesdays and Thursdays and that he is going to overnight a check to us and he guaranteed we would have it by October 4. We still do not have the check. I called today before 8:30am central time and spoke with Robert who said Matt was on a break and he would tell Matt that I had called. He said that he could see where the check had been requested but not where a check had even been printed or a check number even assigned. Robert then had the audacity to tell me that he and I had never spoken before. Four hours later and Matt has not called me. Do I need to get a lawyer?!?! The unprofessional conduct, disrespect, and treatment that we have been shown is reprehensible. Meanwhile nearly 2 months later, we still: 1. Have a car whose battery wires are held together with tape. 2. Have never received a call from Advanced Auto Parts manager, district manager, or management team without having to call them first. 3. Have to call and only once in all the times I have called and had to leave a message have I gotten a call back. 4. Have yet to have any member of Advanced Auto Parts follow through from start to finish.

The guys at this location are awesome! I recently had to get a new battery and a new brake light…read moreand they replaced both of them for me. I have no clue what I'm doing when it comes to anything car maintenance related so it's a huge help that the guys at Advance are willing to lend a helping hand. I would refer anyone to the Brambleton location!!

I spent most of yesterday trying to locate a spark for my lawn mower, plus a deep 5/8" socket, on…read morethe internet. I haven't been to O'Reilly's in years because I don't have a car that breaks down much. LOL I always liked the service I got there. But my mower is something else. I stopped there this morning. I told him the spark plug I needed. He knew it was for a lawn mower. He didn't talk down to me or say he'd have to check a conversion table, etc. He just went and got it. I got my deep 5/8" socket plus a small adjustable wrench while I was there. I'm very pleased with the service. I'll be back there again.

Normally get good friendly service. We purchased a main control board for my sons truck. You can…read morereturn to core and receive $200 for the return of the core. You would've thought we were criminals. I understand you have to be very alert due to many crooked people today. You can still use some professionalism. Probably won't be going back.

I needed a battery for my car . Came here got what I needed. Will this be my go to parts store when…read moreI'm in Virginia? Possibly!

Lots of help for me when i need a part They put on the…read morewindshield wipers for me and installed light bulbs that I need replaced The are good with attaching a computer and checking for problems Easy replacement of batteries in my car or truck Friendly staff. Computer can be slow but worth the wait

Very handy in a pinch. Seem to have 90% of what you'd find in a big box store, despite their…read morerelatively small size. JP is very helpful. Prices are very reasonable.

Auto, boat parts and hardware store supreme. You will virtually always find the item you need in…read morestock as well as extremely knowledgeable and professional help on most any auto, marine or mechanical topic at Brownies and it has been that way for years. This business offers the parts and supplies only found in the very few remaining "true hardware stores" in this country and they have been doing so for years. One of the best and most diverse businesses around the lake. All the locals shop at Brownies and on your first visit you will understand why.

Aaron and Josh were phenomenal! Our truck broke down and they were the only store/people who were…read moreable to help us and were so kind to us. Thank you both for your help and kindness in a very stressful situation. Our fur babies thank you as well!

I love this location they went above and beyond they picked the correct battery for my car since it…read moredid not show up in the system everyone was so freaking niceeeeeeeeeeeee