Today's service that I received from Tim was excellent. Tim was very knowledgeable and also very…read morepersonable. He went the extra mile to help me with my car's battery issue.

Nic at the Okemos Store continues to provide valuable information regarding batteries, recycling,…read moreand related electronics over and above the great selection of batteries and related products in the store! I wish I had gone to consult with Nic sooner!

If you need batteries this is the place to go they have just about every battery you want. The…read morestaff is very nice , talkative, and very helpful.

Batteries galore and good service. This store is in a convenient location with parking.read more

I had the good fortune of recently visiting discount battery in Highland. My RV batteries needed to…read morebe replaced. Matthew took my batteries and charged them overnight, then he tested them and said as much as he would like to make a sale the batteries are in good shape. I appreciate his candor and honesty I know a lot of places that would've said they were bad. He didn't charge me a dime and he also help me carry my batteries to my car for me. Just a solid young man. I don't think you will have a problem if you are in the market for batteries.

As always when im here, amazing customer service and best deals around! Highly recommend going…read morethere and having Matt help you out. I believe his name is Matt?

Helped me with an old corroded garage door opener that I had no clue how to open and replace…read morebatteries. Cleaned the corrosion, adjusted wires and worked on it for quite some time. No charge! Very kind competent man! Thank you.

I needed a battery for my wife 2013 CTS and my 2014 GMC…read more They we by far the best price installed. Really helpful.

One of my favorite stores ever! Customer service if always top notch and the employees are full of…read moreinformation. Store manager Jim is extremely helpful and a joy to talk to. I recommend this store to anybody and everybody that needs anything battery, light bulb, or phone related!!

So, I bought the extra expensive $42.39 Duracell cellphone battery for the Samsung Galaxy, because…read morethe salesman pointed out to me that it was a lifetime warranty. A little over a year it refused to charge properly using the Samsung's own charger. Shortly after this it bulged out a half inch in all directions. I let it sit around for another 10 months before I went by the store again. The 2 new salesman told me that the definition of "lifetime" is the battery's lifetime, which can be any arbitrary number - not "as long as you own the battery." THIS IS CLEARLY DECEPTIVE PRACTICE AND DESERVES LITIGATION JUST ON PRINCIPLE.

Great service. Stopped at 2 other places looking for a replacement battery for a home generator. No…read moreluck. Googled the type I needed and this location popped up. Farther away than I wanted to drive but off I went. Walked in and a received a friendly hello from Jeff. Showed him what I needed, he found a replacement, made sure it was OK to use and had me out of there in no time. A very pleasant experience and I can say this is a go to place in my book.

Just outstanding service! Got here at 5:58 PM to try to get an iPhone battery replaced but they…read moreclosed at 6:00. Well, wait, they didn't close at 6:00 after all because the very nice guy working stayed open another 15-20 minutes. He finished my sister's phone and was just friendly, flexible and just a great employee. Somebody give this guy a raise and some recognition!

I visited Brown's to look at compound bows in their archery pro shop. I was greeted by very polite…read moreand attentive staff. They were eager to help but not pushy salespeople. They assisted me in finding a bow at the price point I was comfortable with and at the indoor range they spent almost an hour tuning the bow to my needs and gave me shooting tips as I am new to the sport. I left with everything I needed to start shooting and they encouraged me to come back if I ever had any questions or if something was not working as expected. Great selection, great staff, great experience and reasonable prices.

there is literally NO ONE better than joe in the archery departmen! he went above and BEYOND to…read moremake sure my brother got the Christmas present he wanted! and he was hilarious! will not go to another place for arrows EVER! thank you Joe for helping us!!!

Great prices, honest and trustworthy . Thank you Mr. Rich . I thought it was just my battery and…read moreRich discovered it was the Alternator draining the battery. Thank you for being honest. I will definitely return to purchase the battery. Great customer service.

Very honest and a great place to deal with with great prices. I would 100% recommend complete…read morebattery.

I needed a new battery for my iPhone. I made an appointment on line; it took a few days for them…read moreto get my battery. At my appointment time, I was promptly taken care of and 40 minutes later my phone was as good as new. It was service with a smile, and I appreciate the great customer service.

Purchased a new battery they only had one the lady in the Saginaw's store took my name and number…read morewas supposed to call me thursday this was Tuesday when I made my purchase I waited all day Thursday for a call back I called a few minutes after 7 they did not answer supposed to be open till 8 pm . I called the bay city store they had one battery and no request for it to be shipped to the Saginaw store I requested a call back from the store owner. I called the Saginaw store Friday the lady said she did not remember she was supposed to call me back thursday did not remember to get the battery shipped from the bay city store the she said you can drive to the other store and pick it up I asked her why she didn't follow through on my request I asked again for the owner to call me back the store person in Saginaw threatened me to be trespassed because they lady could not answer why my request failed., she did not offer an apology her actions or inaction. I called the bay city store and asked if the battery was shipped to the Saginaw store he said the truck had left and had no knowledge of the battery request I asked who would know he said the store owner store owner did not provide any details about the battery request to the Saginaw store or the bay city store I asked again for the owner to call me back he has not responded.I will not be purchasing any more batteries from this owner, no follow through no offers to give a discount for the store mixups this is the owner responsibility.

Fast, effective, perfect battery replacement for my two Fossil watches…read more The store owner took good care of me. He had all the necessary tools, more than I've seen most jewelers use. I was in and out, happy as could be, in under 10 minutes. I highly recommend Battery Giant!

I was there to change the battery on my watch and after the work was completed i presented the…read morecoupon they send in the mail for $8.95 at which point the associate said he could not honor the coupon because he had to remove a screw to change the battery. I have taken the same watch there to change the battery at least twice before and the coupon was always accepted. It was not worth paying $20 for the watch I had. I always go here to get batteries changed for my watches but after my last experience I will not be going there anymore