Owned by Bill = 1 star…read more Oh wait, they're not? Okay then I like them. If you need Auto Parts way down in Webster this is as good a place as any because they're pretty cheap and they're pretty friendly. We've always found what we needed here. There's a reason why they have such good ratings.

My battery was bad and they came right out and checked it for me. It registered bad. They looked up…read morewhat kind of battery I needed and unfortunately the kind my car needed wasn't out in stores yet, but still only at dealerships. But, their service was fast and cordial.

They just kept saying they were short staffed. I waited in line and then one employee called Arcy…read morecame and moved everyone to a line and I had been waiting the longest but they didn't care. Very disappointed

The first time I saw Barbie looking like she does in the picture, as you see, I made an Advance…read moretowards her. How could I not? It was an auto reaction. Parts of me thought it a bad idea, but those parts were wrong because now she's mine. They weren't particularly nice to us at Advance and we weren't able to find any of the things that Barbie needed. It's not my favourite place by any stretch of the imagination and we were better off at AutoZone down the road in the end. Cheaper and had more to offer in terms of what we actually needed for the lights and wiring in the car.

I've lived in the area for many years and I barely noticed All Pro before. Over the past year or so…read moreI started noticing it. There's been improvements in the exterior and it seems busier. And sometimes I see some cool cares in the garage. So I decided to give it a try. The manager was very helpful, knowledgeable, and made sure I was taken care of. I'm happy with my oil change service and will definitely be coming back!

Went in for an oil change and right off the bat they told me my vehicle required synthetic without…read morelooking under the hood. They said just because it was a Rubicon it required it. I reluctantly agreed and did some research and confirmed that it didn't. I asked again before paying and they said some engines require it from the factory. I called 3 Jeep dealerships and all three agreed that I had been ripped off.

We had a lot of problems in our recent experience that could have been solved with better…read morecommunication. We spent a lot of money and are not happy with the end result. The reason we brought our vehicle in for a repair was to have a working DVD player in the back for an upcoming trip. Our DVD player is not repaired. The radio system did not work, so they told me they had to install an aftermarket radio to get it working. A few hours after dropping it off I was called and told that they had to open up the roof because the DVD player was not working after installing the radio. I okayed it and expected they would call me back to let me know when it was working. No one called me until it was finished and time to pick it up. I assumed it was all fixed since they told me to pick it up, but when I was shown the new system the DVD player was not working. Someone should have told me that it was not going to be working when I picked up the vehicle. I likely would have not had the aftermarket radio installed if it wasn't even fixing the problem I wanted fixed. When I picked it up I was surprised at what I got. We knew it would be aftermarket, but no one explained to us that it meant we would have cords coming out of the car now to connect our phone, and to use the phone on bluetooth from a wired speaker before they installed it. The phone even has trouble staying connected when plugged into the cord, so the music and phone calls continuously disconnect. The bluetooth also does not work all the time. To fix the DVD problem I was told we would have to get one from a salvage yard. They do not do the ordering for this part, so I had to do it myself. The guidance that I received was inadequate in obtaining the correct part. The part that the salvage yard sent from the information they told me to tell them was not compatible with the new radio they had installed. I left my car with them all day (for a second time) and was told at the end of their working day that it was not compatible. I was out of time to get the DVD player working before our trip. I left the shop having nothing fixed the second day, having wasted the whole day without a vehicle, and with a part that I had to return back to the salvage yard. (Which was not easy to obtain on time in the first place. I had to make special arrangements to get that part to them to do the repair on time.) I am unhappy with how much money I spent, and that now I am left with more problems than solutions. Promises were made to us which were not kept in fixing the problem in a timely manner. It was not a timely manner, the problem we wanted fixed was not fixed, I had to do too much work to get all the necessary parts to them on time, and we spent way too much money. Their shop was recommended to us, and unfortunately I cannot recommend them.

What a great experience! The team was professional and extremely knowledgeable. Would definitely…read morerecommend Soundsjamz.

0 stars: Shameful, deceptive business practices. They'll lie on the phone with a good price to…read morelure you in, then they'll lie to your face and give you the run around (2 days wasted). Then I had to "settle" for subpar service and keep the alarm, or take the alarm off and STILL pay for labor. That was NOT the original agreement, (which by the way, the sales person threw away the quote I agreed to, or so he claimed, when I asked him for it). Who does that? And to the other complicit people there, shame on you too for allowing this ripoff to happen. Lesson learned, NEVER shop here again.

The price and costumer service was great but the 5 hour plus wait was really aggravating to me. He…read moresaid give me about two hours to set up a stereo and backup camera, check out or speaker system and it's 7pm and still waiting on our truck to be ready!!! I'm beyond annoyed. I am a very understanding person but they need to be clear and honest about their timing and make people schedule a service date to be dropped off instead of waiting hours for your car to be ready. And the costumers seating next to me were complaining about the same thing smh.

Been a customer for years, well over 10. I trust them wholeheartedly. They do great work. They…read morearen't trying to weasel every penny from you. Most times it's fixed and ready for pick up the same day. Moved 40 miles away a couple of years ago and I still bring my vehicle to Benson's for repair. They are worth the trip!

The single best place to get an alignment. Great service at a fair price. Staff was friendly and it…read morewas quick. If you need an alignment (their specialty) this is the place

great communication Great follow up…read more Knowledgeable aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

I purchased a Certified Pre-Owned GMC Yukon Denali from Gay Buick GMC on March 21st. At the time of…read morepurchase, the front windshield was cracked, and it was clearly stated in the contract that it would be replaced. It has now been over a month, and despite multiple phone calls and follow-ups, I still have not received any resolution. Every time I call, I'm told that they will "check on it" and call me back, but no one ever does. I'm tired of constantly having to chase them down for something that was promised and written into the agreement from the beginning. This experience has been very frustrating and disappointing, especially considering this was supposed to be a Certified Pre-Owned vehicle from a dealership. Customer service after the sale has been extremely poor. Unfortunately, based on my experience, I would not recommend buying a vehicle here.

The first time I went there I thought I needed a new radio for the new car I bought. One of their…read morestaff, the manager I believe, looked at it and got the blue tooth to pair to my phone. Because of that I returned to have them instal a rear view camera. I was offered a fair price and it was hard wired to my car and works great!

Talk about the friendliest, most helpful and easy going company in the car audio business! I had a…read morePioneer radio, not installed by them; that "went out". Their team diagnosed it and fixed it without trying to upsell me another radio. Turned out to be a simple fix for them but not something I would have known. Highly Recommend Car Tunes in League City!