Only place my husband Curt take our vehicles, very friendly people that are serious about doing it…read moreright the first time. Great prices.

I called in, asked if they had a specific product. the guy said they did. I said okay, set it…read moreaside. I'll be there to get it shortly. he said okay. I drove 40 minutes to pick it up. When I walked in and asked for the part, they said that the fleet side needed it 20 minutes ago. Absolutely ridiculous.

This is my favorite auto parts store. They are knowledgeable and honest. I go here for everything…read moreautomotive!

Had problem in the past never addressed however to be fair gave them another chance and service,…read moreprice and quality was great. Thank you.

I use grease monkey frequently. They are always super friendly and always call before doing…read moreanything extra. I've been going to them for the past 5 years and they've always done a good job

Shop came recommended by friend that was former co-worker of owner. Son had issue while at Indiana…read moreState and needed trustworthy shop. Unfortunately, this is not it. Owner Zach agreed to provide written documentation for son as he had to be towed on day of test which Zach agreed to. Two weeks later, son still attempting to contact Zach to honor his word. I ask Owner why he hasn't followed through and get "I'm very busy at this time, and harassing me and saying I haven't honored my word would probably not be in your best interests. Remember you need something from me .. so when I free up I will get the letter to him. Until then sit tight and refrain from talking to me like I haven't done my job, have a great day." If this is how this shop operates for customers referred by former co-workers, imagine how they will treat you just in off the street. Save your time, money and frustration and go elsewhere.

I want to start by saying my service was great and Mr. Bignell is very knowledgeable about what he…read moredoes and how he does it. Very hard worker will get the job done. Very much would recommend family businesses over big corporations and Bignell Automotive is a family business to use if you want your vehicle fixed right the first time.

Replied to my call in a timely manner. Was friendly, courteous and helpful. I was able to leave my…read morevehicle overnight since it was snowy and late on their lot and they gave me time to find a solution for my issue.

i called jake's for a repo situation i was in, i am in illinois. they were willing to "team up"…read morewith me at a reasonable cost to look for a do their very best to repo a couple of vehicles that we knew were in that area. thank you jake for a wonderful business to business collaboration. would definitely recommend for any and all towing needs, personal or professional.

We bought a used Infiniti QX80 from Dorsett and the sales team was great to work with, even more,…read morethey have been super helpful and responsive after the sale with my questions. I hear the owner is very involved with the business and it shows. I'd buy another vehicle from Dorsett for sure.

I bought a car from Dorsett them that was in the shop most of the 1st month I had it. . The first…read moreday I had it, I had to put in The shop for repair! I have had it now for two years and had had 3 transmission clutches replaced and now I have another transmission problem. I traded in my car that was paid off to have a newer more dependable car. I am so disappointed. The car only has 63,000, it had 20,000 mi when I first got it. I feel like they sold me a lemon. Now I cant even trade it in because I owe more than it's worth! Im so disappointed!

I went in for a rim and I told them the wrong size but they were so helpful in getting me the right…read moreone. I will be doing business with again.

great people to work with and reasonable prices. I have been going there for years, they always are…read morefriendly.

Once again Don's came through for us in a big way!!!! They kept us informed every step of the way…read moreand I love the way they handled the service that we requested. Even letting us add the expense of another company to their bill and letting us pay all on one bill:) We will definitely be using this company if we need to again:)

Great service me out with getting my car up and moving again. It was just a dead battery and they…read moreoffer me a free jump.