Update: This time i need an apple battery for my iphone 13…read moremini. Apple store is a week for less money. This is 3 hours for more but double the warranty 6 months Done!! And a military discount with proof of ID. USN. OK. Back to 100 pct phone again. all good Thank you Cheyenne and Kyle Great Service.

I have a discontinued Infiniti sports car and needed an aux battery. Infiniti quoted me 250, but I…read moregot one from this store for 150 WITHOUT 3 year warranty included. I called, customer service was friendly and helpful. I placed the order for pickup, husband picked up while I was at work, replaced it later that night and all is well.

Been here several times in the past, always great service and very helpful. Won't find better…read moreprices anywhere and they guarantee their batteries on tier. You wanna get a lot without spending a lot, this is the place.

My friend and her husband own this store always friendly and helpful. Just got q battery last week…read moreand it works grea

If you happen to have a really awesome, well running car that definitely holds charge on the…read morebattery, like myself, you might find their services useful. I got a refurbished battery for 49$ for my Jaguar..you do get money back if you give them your old battery..I believe about 14$. They will not put the battery in for you, even if you offer to pay, which is too bad. Otherwise, awesome place for those days when you're on your way to the dealership to trade in your car ;)

My girlfriend purchased a 1997 Chevy Cavalier (party like it's 1999?) and before she could…read moreromantically whisk me away to my high school 'glory days' there had to be a workable battery. Yeah baby yeah! A Friday morning trip to The Battery Factory with the old battery in tow and $35 and less then 30 minutes later we were off to dream of the 90s. :)

Victor was great! He diagnosed the code on my car and also gave me some other helpful pointers he…read morenoticed. I never knew the steering wheel could be pushed in! I feel like I'm safer on the road now thanks to Victor!

Wanted to give a shout out to Stephanie! My brake fluid level was low and she immediately offered…read moreto assist me in filling it up. She even noticed that my fluid was discolored and I should probably get it looked at by a mechanic. I super appreciate her and her great customer service, Great Job, Stephanie!

I've been shopping here even before they moved to this location. I've seen a lot of employees come…read moreand go but I must say - they have always treated me right. They are always willing to help you with your car issues. Out of all the auto parts chain stores, this is the only chain that has never left me feeling like I was taken for granted; yet. Maybe it's the Checker Auto roots. Maybe it's the Irish roots....I don't know but they are almost perfect. Now if they could only get their prices to be more competitive with Autozone they would absolutely be perfect.

Great friendly customer service at this location on Pantano road just south of Broadway on the…read moreeastside of the street ( & Tucson also ). I visited this location several times before with similar satisfaction as my trusted mechanic works not too far away

This place was super fast and efficient. I needed a battery for my car fob. I was in and out in 5…read moreminutes. Score!!

Excellent service. So nice to just take my key fob and nice gentlemen replaced it for w.read more

Do not go to this place. They do not work with you. They want you to leave your car running while…read moreyou do all the transactions inside the building leaving your car subject to be stolen. When they finally start working on if we drag their feet

Had a phone battery replaced. The price was acceptable and the service was great. The help was…read morecourteous and helpful. The work was completed when promised.

I bought cart batteries from the Battery Guy and also had a repair done. The tech showed up on time…read moreon both occasions and performed the work with no problems. I was concerned about where I would find good service for my cart, and I feel like I have found a good, reliable source for my needs. I am happy with their service.

Very easy to schedule online. Max was here on time. He could have replaced batteries but told us…read morefor less than a tenth of new battery cost he could clean it up and we could get another year and half out of them. The cart looks clean and new. All on our driveway/curb for $120. What a savings. We will call for a yearly check. Thank you Max!

My truck died in the target parking lot. I called AAA and they were able to jump start the truck…read more The driver recommended O'Rielly auto parts. I called the location closest and asked if they had the battery and could they install. The guy I spoke to said they had a few batteries and could install for me. I drove over, waited in line behind 4 people, got to the counter and that guy said he'd sell me the battery but couldn't install it. I told him I had just called, the guy I spoke to said they could install. Guy behind counter said it wasn't me you spoke to and I'm too busy to install it. Customer service here is non existent. Luckily my truck started and I was able to get help somewhere else. Avoid these bozos. They don't give a damn about people in need of help.

Bait and switch. Part was under 30 days and failed. Store is refreshed replacement under my…read moreaccount. Upon returning with warranty part for credit they say it was never purchased. Then the store Manager said he would call after talking to his supervisor but never did.W hen I called 3 times to the store he was always busy. Beware of this unprofessional service. Called corporate and now waiting on return call

Always a great parts store way. Better than ORiely. But they no longer exist in Arizonaread more

This location is clean, organized, well stocked and well staffed. The employees were very polite…read more If you need it for your car I'm sure they have it or can get it! This store has taken over half of the Pep Boys location.