Needed an affordable car battery fast and was able to come here for just that. After calling…read moremultiple places I knew this was the best option because the customer service was excellent and the price couldn't be beat. Thanks to Steve I will always come here when needing a battery and recommend others to come as well.

This young girl was being super helpful but I guess she did something wrong. A bunch of guys…read morestarted being really passive aggressive toward her and then one guy straight up yelled at her. She ended up going into the back and crying. It was very unprofessional of those jerks. I understand she may have done something wrong, but she did not deserve that disrespect. I hope she gets a better job far away from those losers.

This place was super fast and efficient. I needed a battery for my car fob. I was in and out in 5…read moreminutes. Score!!

Went in for a simple charing issue with my cell phone, and when I got my phone back it wasn't…read moreworking at all. The tech had broke the sim card tray somehow, didn't inform me and I was stuck with no phone over a holiday weekend. I had to end up taking it elsewhere to get it the sim tray and the charging issue fixed, it was an unnecessary cost and when asked if I would be reimbursed since they not only didn't fix my phone but broke it and then didn't take any accountability or notify me, the DM said that's what we have you sign a paper for so we're not responsible! Absolutely unacceptable, if you don't know how to fix it, just say that! I will not return or reccommed anyone to this place!!

I bought cart batteries from the Battery Guy and also had a repair done. The tech showed up on time…read moreon both occasions and performed the work with no problems. I was concerned about where I would find good service for my cart, and I feel like I have found a good, reliable source for my needs. I am happy with their service.

Very easy to schedule online. Max was here on time. He could have replaced batteries but told us…read morefor less than a tenth of new battery cost he could clean it up and we could get another year and half out of them. The cart looks clean and new. All on our driveway/curb for $120. What a savings. We will call for a yearly check. Thank you Max!

Been here several times in the past, always great service and very helpful. Won't find better…read moreprices anywhere and they guarantee their batteries on tier. You wanna get a lot without spending a lot, this is the place.

My friend and her husband own this store always friendly and helpful. Just got q battery last week…read moreand it works grea

If you happen to have a really awesome, well running car that definitely holds charge on the…read morebattery, like myself, you might find their services useful. I got a refurbished battery for 49$ for my Jaguar..you do get money back if you give them your old battery..I believe about 14$. They will not put the battery in for you, even if you offer to pay, which is too bad. Otherwise, awesome place for those days when you're on your way to the dealership to trade in your car ;)

My girlfriend purchased a 1997 Chevy Cavalier (party like it's 1999?) and before she could…read moreromantically whisk me away to my high school 'glory days' there had to be a workable battery. Yeah baby yeah! A Friday morning trip to The Battery Factory with the old battery in tow and $35 and less then 30 minutes later we were off to dream of the 90s. :)

Martin deserves to be recognized for his fantastic customer service. I was in a car accident, and…read moreneeded to tape my car, but was having a hard time. After buying the tape from inside he noticed me outside and came to help me. It's people like him who make a difference - not only at businesses but in the community. Thank you, Martin!

I m back to get Carb spray and fuel injector treatment for both vehicles. Added once a month, I…read morehave never had to clean dirty fuel injectors. Cheap insurance. Add to a full tank once a month. Had one vehicle over 33 years.

The battery I purchased from General Power, which btw, was an initial favorable experience, failed…read morefive months later, under warranty. And, I was absolutely appalled at the 180-degree turnaround in the owner, Mike's behavior towards me when it came time for my reimbursement. Per his employee, Shaun I was to receive a credit of my entire invoice. Not only did Mike short me $40 on that invoice, but I had to pay an additional $35. to go elsewhere. Out of pocket total? $75. Attempting to offer Mike the benefit of the doubt, I drove to General Power, not once, but twice to accommodate Mike. General Power's online presence stated they were open, but doors were locked when I arrived that first time, Friday afternoon. Got photos to prove it, too. Since it is my word against his, all I can say is that I do not lie. My philosophy is: DO THE RIGHT THING. Since they were closed the first time, I had to venture there again to check on the true story of the battery. And yes, it was a defective battery. His excuse to not reimburse me fully? ''Life is not always fair''. Irrelevant is what I say to that. I'll remember that one next time I'm running a bit short on cash for my cell phone bill! It's a moot point. Show. Me. The. Money. MY MONEY. My primary reason for this review lies in Mike's inability to have open communication. While attempting to discuss the issue, he abruptly hung the phone up on me... raising his voice and even addressed me as "Hey Lady". That was special. I don't like anybody being taken advantage of, so I called back. After his berating hesitated for a few seconds, I politely asked if I could speak. Mike would not have it and aggressively stated that I was not allowed to talk. Hang-up #2. I went up and beyond the call of duty to support a LOCAL businessman. His angry tirade was not what I would expect from an experienced owner of a company. A final note, the 3% bank fee for the partial reimbursement proved to be a difficulty on Mike's part... they told me to come back a THIRD TIME (yes, true story!) or they could mail me a check. I refused. Maybe that's why he's so mad. Remind me- who is the customer?

I've been using General Power for years. Through a company I work with, they have provided us…read morecountless batteries for our UPS needs. I also have used them for my personal battery needs, specifically car batteries. When I have an issue, I bring it to them to test. Mike and his employees are very knowledgeable. When my wife's car battery was having issues, they were quick to troubleshoot and ended up doing quite a bit of wire replacement to get all the corrosion resolved. The work was done quite well and the car works perfectly. Mike freely shares his knowledge and will let you know how to take care of a battery properly to get the most life out of it. His price is right, product is good, and he's a local guy whose been in business for a long time. I recommend General Power to anybody who asks and will continue to do so.