Mark was awesome! He figured out how to put my wiper on when two other places could not. Thank you…read moreso much. I would highly recommend this location and employee!

Terrible customer service. Both the woman with the braid and the man with the short red hair were…read morenot helpful at all and had negative, unpleasant attitudes. Also, neither one were wearing masks.

The Advance auto on Belvedere Road in Grayslake is fantastic.I Needed a battery for my car, I…read morecalled they had the proper battery in stock, fairly priced. When i arrived to purchase the battery, it was pulled off the shelf ready to be installed. C Martens worked on installing the battery for me quickly. He was knowledgeable and worked quickly. I highly recommend Advance Auto in grayslake to anyone, and will continue to use this location for all of my auto needs.

Buyer Beware !!!! I wanted to bring this to the attention of all who buy parts to repair their…read morecars. I had to purchase an oil pan for my Mazda. I was quoted $460 for the non OEM oil pan. I was told the cost of the part a local shop paid from them was over $600. I also had purchased brakes through the third party and learned they were inflated as well. Full me once shame on you. Full me twice shame on me. What did I do to qualify this? So I called Mazda with a range of $171 to $205. If I purchased the part from Autozone it would have been $90. So be careful if you need parts. It may pay to get a second or third quote. I knew there was a problem with price gouging but had no clue it was this bad. Buyer beware at this location. People are friendly there but beware of the price. There is a reason wiper blades are more than $20 each and less than $10 at the other stores.

Chris and his team are amazing! Every visit I have had at this store has been great! I'm always…read moregreeted with awesome customer service and every question I have is answered with detail that I can comprehend. They always go above and beyond for their customers and I feel appreciated for even walking in the door. I Love the staff here! Thanks for making a difference!

Had a continuous battery draw somewhere in my Honda CRV by the time I switched to an interstate…read morebattery. Before I finally found someone who could diagnose and fix the issue, I came back with a dead battery within 3 to 5 months and the guys remembered me. Gave me a replacement no questions asked and even bothered to measure the voltage to see just how bad the drain was. Very nice people, would really recommend their shop.

Great work and at a fair price. Absolutely trust what these folks say and the service provided…read more None better around here.

I'm VERY picky about who I let work on my truck, and I couldn't be happier with the work I had done…read morehere. I called around 9, they had an opening at 1:30, and a couple hours later, my A/C was blowing 47F once again. It was a pleasure doing business with Jim, and instead of the usual mind-numbing boredom off a waiting room, I hung out and watched the work get done while shooting the breeze with him. He was more than happy to show me what potential problems he looks out for, gave me some useful tech tips, and when I asked for quotes on some more maintenance I'll be needing soon, he was upfront in letting me know that one of the jobs I need done is not their specialty, and referred me to another shop that he trusts. I trust his word 100%. They'll be the first on my list the next time I need any more repairs or maintenance. Highly recommended.

My mom been coming here instead of our family friends dealership,the last few years. The quality…read moreservice at the other place is gone downhill overtime and the loyalty has as well. My mom met Michelle in Quick Lane and she's been a godsend to our family. If you know anything about my mother, you know, she'll either be late to her own funeral or to busy to attend, she'll have to cancel and reschedule. It's a good thing mom doesn't gamble money cuz that girl time gambles like an addict, and loses every time!!! I'm still in therapy being the last one picked up from school after practice. All joking aside though with mom's unpredictable schedule and last minute changes, Victor Ford but especially Michelle in quick lane has been extremely accommodating and on point with my mom's three work vehicles. She gets us in and out like ninjas with no BS and outstanding customer service!

It's going to be a heck no from me. I called about a car and was told that it was "being detailed"…read moreand that I couldn't see it until later. They took my information and promised to call as soon as it was available. I rented a car and prepared to go (probably to buy the car.) I wanted to make sure I was first. I called to check on the car and was told it was sold "20 minutes ago." Okay, fine, whatever... Later, they called me back "I have an inquiry from this number but it's not attached to any car! What can I help you find?" Oh...pulllleeeeesssse..... nobody believes you. I mentioned the earlier events. "Oh, there was a deposit on that one." 0/10

Matthew came out and jumped my car right away. Asked if I could come in and get a battery changed…read moreout right away, checked to make sure they had one, gave me the price and said meet you there. He took care of it right away when I walked in. Got me on way and back to work. Thank you

John's on Main is the BEST! Most reliable, honest, thorough,…read morereasonable PROs for all car repairs and maintenance. Thank you, Mark, Juan and Matthew

Shout out to Dylan and Daniel. Thank you for your help, knowledge and most of all honesty. I need…read moresay nothing else about the others. If need the services of Audiosmith in the future I will only work with Dylan or Daniel. Rating my experience at this time is low. Thanks again to Dylan.

.... Great service and nice workers! Recommend for car services if you live in the area ...read more

Great customer service. Honest and reliable. Thank you for fixing my suspension so quickly…read more Highly recommend.

If I could give 10 stars I would!! These gentlemen never let me down! They do amazing work and have…read moregreat prices. They are quick and always have availability to get me in with in a day or two. I can't say enough great things about the Velasquez company. Oh top of being the fastest with the best prices the men that work there are so friendly and knowledgeable! So don't sleep on this place!! Best bang for your buck!