I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

I live 26 miles away from this business. Calling them because they carry unusual batteries. I tld…read morethe guy I wanted to see if they had the battery I need. No numbers on the battery. Told him the color and what the dimensions were as for the positive side was indented. It was closer to the size of a C battery than an AA. He checked and said he had three different battery that fit my description. I started my 26 mile treck to the business. When I get there and show him , he shows me a battery that is a little longer than the one I want to replace. I asked him what did the other ones look like, you said you have three. He said he thought it was a different battery? As I described it in every way. Now they only have one that might work ????? I did buy it and it did not work. I brought it back for a refund. As I was leaving he said try the smoke shop down the road , they may carry the battery I need. I stopped in the smoke shop across from Knights Street lay gold course. As I walked in and was greeted by a guy. I said I was sent down from Battery shop, he said the number ID of the battery I needed. I did not say a word and he knew what I was looking for. He said the Battery place sends a lot of people down. They were out of stock on that battery at the time. Knowing what the guy at the Vape/ Smoke shop told me , why did the guy at the Battery place sell me a battery he knew did not work. That was a 54 mile trip to and from this business. Instead of doing the right thing for customers, they will sell you what knowingly will not work. Very dissatisfied and disappointed with this business. They wasted my time, miles on my car and gas. All for nothing. Beware of the guy with colored hair.

Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.

I was looking for a single small battery, and they came in packs of multiple batteries. When I…read moreexplained that I needed only one, the young man working there came up with an ingenious, less expensive solution that still delights me. I really appreciated the thoughtful service and the knowledge of the worker.

If it's anything connected with the battery, they seem to be able to find it and if not, they can…read moreorder it. You can get a second car key about half the price for the dealership.

They ALWAYS have the battery type I need at a reasonable price and they give good support too…read more Plus they will accept your old recyclable batteries for recycling. They are friendly and helpful. I will buy all my major device batteries here.

They had the specialty RV bulbs that I was looking for, and if they don't have it, they're more…read morethan happy to order it for you.

went in today to get help identifying what battery my flashlight needed the lady behind the counter…read morewas ZERO help at a BATTERY SPECIFIC store and told me she couldn't figure it out I literally went to a family dollar and found out I needed simple double A battery and bought it there, there was 2 other employees and no one spoke up. Kinda weird I will never except help from them now unless i absolutely know what im walking in to buy.

I came to batteries plus after Best Buy told me they would need to send my laptop off to replace…read morethe battery and I would get it back in 2-4 weeks. JC had me in and out in less than 30 minutes, AND he found a coupon that I was eligible for so he saved me some money too! Thank you JC!!

I needed batteries for two key fobs and was expecting to have them recalibrated. JC helped me and…read morewas able to replace the batteries without recalibration. This saved me over $170.00. I thank JC for his honesty. He was cheerful as well as helpful. I highly recommend this store. JC is excellent.

I mentioned to the guy with long hair that I had a $10 off code for my phone battery replacement…read more He said OK when I returned to pay for my repair, another guy rang me up. I mentioned the $10 off to him. He said the guy with the long hair did not tell him that I had a code. He walked a few steps into the room behind the register and asked the guy did I tell him about the code and the guy confirmed that I did. Because he wasn't told about this prior to ringing me up he will not honor the code and give me the $10 off. This is terrible customer service and I will not return.

Best place for key fob replacements! So fast. We got ours done today and it literally took less…read morethan 1 minute.

Been here a few times now to get Watch, car fobs, and Apple Air Tag batteries replaced. The staff…read moreis so nice and helpful. They also will recycle old batteries. This is a GREAT business and store.

Came in to buy a new battery for my UPS. Service was friendly. Was assured by Michael that the…read morebattery sold to me was fully charged, and that all their batteries are sold fully charged. He did not check the charge on the battery before giving it to me. I get the battery home and install it into my UPS and the unit shows no charge in the battery. I call the store and speak with Megan. I tell her I am going to charge the battery and she says the UPS itself may be faulty. I agree. I charge the battery for 16 hours overnight with little hope. I turn it on, and lo and behold the UPS is showing a full battery charge. When I call to tell them they sold me an uncharged battery Megan tells me that this was "impossible" because all their batteries are sold fully charged. She speaks with Chris the manager, and comes back again with the same lame excuse "We only sell fully charged batteries." Well, pretty obvious that was not my experience. The arrogance is unreal. I am not offered a discount for my inconvenience, or at the very least, a longer warranty (they offer 1 year with battery purchases). Not even an apology. I doubt they care, but I will not return to this store.