The employees at this kailua location are very courteous, professional, and always helpful…read more Lisa did my safety check , and was thorough, courteous, and professional, making my time there enjoyable.

It's been a couple of years since I've brought my cars here, since I've been doing my own repairs…read moreand maintenance, but a safety check is something I can't do on my own. They're usually pretty accommodating, but when I drove in for my a few weeks ago for my online appt, they told me that it would take about 3 hours before they could get to it. Since I couldn't wait that long, I scheduled another appt, for today (20 days later), at 2pm, and they said they could get to it right away and be done in an hour. The actual service here is okay (not great), but they're fairly proficient in expediting the service, once they get to it. One thing that shocked me, was how much the showroom degraded. It used to be a rather clean and convenient place to relax in the past (for a tire service shop). I can't believe they let the floors get this bad. They were covered with dirty scuff marks, and they removed the little coffee table, and the TV wasn't working. Just from a business standpoint, as a customer, when I see how dirty the sales showroom is, it makes me wonder how much care they put into their actual repair service. I'm glad I'm just here for a safety check.

Awesome Service! They went above and beyond to help me. Highly recommended especially if you own a…read moreforeign car on the island. 5+ stars!

Fantastic work! Friendly, cares about cars, communicates well, and does a good job. Changed front…read morestruts for me, resealed oil pan, then painted the hood AND polished headlights! All in one visit and all for a great price. Car looks great again.

Fast, reliable, friendly, priced right! I needed my car fan to start working again (a/c wouldn't…read moreturn on) and Nate was able to work on my car within 48 hours and was able to finish I less time then was quoted! I feel the pricing for the work was very reasonable and I would highly recommend and I'll be back if my car needs work in the future!

From the owner: Lincoln, Ford, Audi, VWread more

I cannot say enough incredible things about Premier Island Auto Detail and Greg…read more I first met Greg during a very special (and stressful) time in my life--just one week before giving birth. I needed my car to be immaculately clean, and what he delivered completely exceeded every expectation. When I picked up my car, I was honestly in awe. It looked and felt brand new. What truly stood out, though, wasn't just the quality of his work--it was him. My family was with me, and Greg treated all of us with such genuine kindness, respect, and aloha. That moment has stayed with me ever since. He is truly one of those rare, good-hearted people you don't forget. Fast forward to recently--I had what I thought was a total nightmare situation. After a fishing day with my family, squid juice spilled into my car and soaked into the carpet. The smell was awful. No matter what I tried, it wouldn't go away, and I genuinely thought my car was permanently ruined. Of course, I reached out to Greg--and once again, he worked his magic. Not only did he completely remove the odor, but my car now smells (and feels) brand new again. I honestly don't know how he does it, but his attention to detail, work ethic, and level of care are unmatched. Greg is the only person I trust with my car. I recommend Premier Island Auto Detail to everyone--my friends, my clients, my family--because when you find someone this genuine and this talented, you don't keep it to yourself. Thank you infinitely, Greg. Your work and your spirit truly make a difference.

NEWEST UPDATE: Aloha folks -- i've updated my review as…read morethere has been some progress. Greg reached out to me explaining that based on the video I sent, it appeared that the ceramic coating was working, but not how it should be. He asked if I could bring the vehicle in so that his team could wash it, and verify this in person. We agreed that I would drop my vehicle off on Friday. This will allow for a pickup on Saturday. Upon drop off, his guys, Zane and Kato accepted the vehicle and tested the ceramic. Right away, Zane said that it wasn't reacting correctly. I left my keys with them and was told that the vehicle would be ready for pickup the following day and I would be notified by call or text. Saturday -- Premiere is open until 6pm. Once 5pm came around I was admittedly starting to get a little bit nervous seeing as how I needed my car for work on Monday, and I knew they were closed on Sunday. I attempted to call and received no response. Living closeby, I just decided to head over. I got there about 540pm. Greg was there detailing the interior of a car. He had plenty of vehicles to take care of. He was friendly and apologized for the lack of communication, citing that he was swamped with the influx of vehicles. He explained that my car was "done" but that he, himself, had taken issue with it. When we approached my car, it was clear that work had been done. But upon closer inspection, there were water spots on my glass and streak marks on areas, exacerbated by the light from his cell phone flashlight. He was able to quickly wipe some of them off. He again apologized and said that he didn't like the work that was done and asked if he could keep my vehicle until Tuesday so that it could be completely redone. This I respect. Alot. For a boss to take ownership of their work and the work of their employees goes a long way. I left it -- picked it up on Tuesday. The car looks fantastic. Here's to waiting it out and see if the ceramic holds this time around. Very glad that I chose the boys at Premiere. Will update in a week :) ----------------------------------------------------------------------------------- Aloha all! Second time using the boys at Premiere Island Auto Detail. They did an amazing job on my camaro, that I felt it only right to use them for our SUV. My last interactions with Greg (the owner) and his team were nothing short of amazing. He is a personably guy. I reached out to them asking for an interior and exterior detail on my 2023 Mazda CX50. After some back and forth on the services, I ended up changing my service to a "basic" ceramic coating (which includes an exterior detail to prep it) and full interior detail. The price was amazing. Greg takes care of his customers. I wont mention it here as pricing can always change. As a reminder to anyone reading this -- its always a nice gesture to tip them, though, not required. Greg was able to take my car pretty quickly. I made the appointment for a drop off on Saturday. For those of you that don't know, ceramic coatings require a curing time, and therefore, I needed to leave my vehicle overnight. The garage is secure and under surveillance. It is easily accessible in the downtown area. I came back the next morning to pickup my car. It looked stellar! The lighting really makes the cars pop too. The exterior looked brand new (minus water spots that apparently weren't able to be removed from the 3m decals). The interior also looked great. I had some minor pet fur still embedded, but nothing to harp about. I noticed that the trunk space wasn't addressed though. No biggie. Now the reason for my decrease in rating: I want to start off by reiterating that Greg and his team are excellent dudes to work with. They are friendly, fast, and do good work. My Mazda, this time around, just isn't what I expected from them. I haven't been able to get back for the car wash because the weather has been awful -- so its been a little bit of time since the coating. There are some spots where the ceramic is noticeable. Particularly under the side mirrors, you can see the coating is still there and streaked on. The new formula that they used on this "basic" coating, definitely shows a difference. Maybe this coating only included one pass over, i'm not sure, but the beading effect just isn't there. Dirt and grime still clings to the car and it doesn't wash off with water. The roof doesnt appear to have been coated, but I could be wrong. The wheels were not coated. I am unsure if the glass was coated. The trim appears to have been coated but not wiped off properly. Anyway, do I recommend them? Absolutely. I still think they do good work at a great price. However, I would strongly encourage you to ask about their options for ceramic coating and not get a lesser package. Mahalo Premiere

Quality work done quickly, a bit of a drive to drop off a vehicle but worth it. VU does a great job…read moreon matching paint. Hand you back a great looking vehicle.

If you want painting done correctly, I don't recommend this place. This is a new tail gate btw…read more Owner was awesome, but work quality? Not good. Paint job 2/10 I brought my 4Runner in because it got rear ended. Vu kindly gave me a killer deal, which was great, but paint work no so great. First time picking up my car, I was shocked, the painting on the interior of my gate was horrible. Black spots everywhere, not fully painted, missed spots. Check out the videos (first pick up) Vu was kindly enough to offer to redo the whole thing, great, picked it up again and still the same problem, not fully painted. (Second pick up) Not going to bother bringing it a third time, knowing it'll likely be the same outcome.