If you're on Oahu and need a tow or lockout service, call OSUNG Towing. Lawrence seriously came through for me. I locked myself out of my rental, and instead of telling me to deal with the rental company (which would've cost me a ton), he helped me out and saved me from some crazy fees. Super solid guy, showed up fast, was friendly, and got me back on the road with no stress. You can tell he actually cares about helping people instead of just making a quick buck. Really appreciate the aloha and honesty. Mahalo, Lawrence! Highly recommend OSUNG Towing if you ever need help. read more

Our car battery "died" in a parking lot. Nothing unusual for Mike, the tow truck driver who arrived and saved the day. Instead of immediately hooking up our car to be towed, he broke out a set of tools. He reminded us of a surgeon prepping for surgery. He worked his magic on the battery, which we were already making funeral arrangements for. Then, with a confident look on his face, he asked me to try starting the car. We were shocked! Mike temporairly resurrected our pronounced dead battery!! No need for a tow! He's a miracle worker, and has our strongest endorsement Thanks, Mike. read more

No wonder they always get 5 stars!!!!!!! Great customer service! Reliable! Determined! Personable! It was a super great experience with David!! Thank you AAA for sending them! I didn't realize O'Sungs wasn't just for towing. I see their trucks all around. My car battery was dead. We were in a super tight parking spot and I thought, OMG! I'll need to get towed to get to my battery! David was super determined with a positive mindset and said it was gonna work out and it did! No towing needed! He got my car jumped and changed out my battery and disposed of the old one. I'm so happy! I definitely recommend, 500%! Thank you O'Sungs and AAA!!! read more

O'Sung Towing & Recovery - They do jump starts!!!!!!! - Towing Near Me - Honolulu, Hawaii

Called for a battery jump from AAA Automobile and O'Sung was dispatched. David arrived quickly and within 5 minutes he had my Lexus up and running:) He was a little late but I didn't mind as the company dispatch notified me that he might be a little past the promised time. I appreciate that kind of care. David was so professional and apologized for the small delay. Eh, but that's okay because the aloha spirit shines through here!! I've had O'Sung dispatched throughout the years from AAA and every time it's been "da BESTEST"!! read more

O'Sung Towing & Recovery - OSung Towing...My Hummer - Towing Near Me - Honolulu, Hawaii

There was a HUGE TIRE-EATING POTHOLE in the middle of the intersection at Mokapu Blvd and Oneawa in Kailua on Oahu. It destroyed my right rear tire and at least 2 other drivers tires on 1/4/26. Tesla Roadside Assistance called O'Sung Towing on my behalf. Chase came out to rescue my Tesla. He kept his word about everything. He was kind, patient and sympathetic. He even gave me a ride home! read more

O'Sung Towing & Recovery - Chase is THE MAN! - Towing Near Me - Honolulu, Hawaii

Requestes a tow from AAA. They called 3 times to change the time. Waited over 3 1/2 hours in a parking lot at night! read more

I have used AAA in the past and always they have used O'Sung Towing and Battery repair. I called AAA again for my dead car battery and they responded within an hour! The technician named Laurence arrived diagnosed my battery was dead and replaced it within 5 minutes. As usual I was impressed and Happy with the service and Kudos to Laurence as well! You guys are the best! read more

Phillip is amazing. Three people looked at my car before him and not one of them realized the battery was flipped and that I had the wrong type. As soon as Phillip saw it, he identified the issue right away. Instead of having to tow my car, he fixed it on the spot by flipping the battery for me. He is incredibly kind, positive, and efficient. read more

O'Sung Towing & Recovery - Towing Near Me - Honolulu, Hawaii

This review is for my call that was made to AAA. Idk how I did this but I just arrived at home closed the gate and went back to my car to retrieve my items in which I guess I locked the door! Great. After finally getting a hold of AAA (first by chat then by phone) they took my information and O'Sungs was dispatched to the call. The estimated time was about an hour however the driver came in under the estimated time. He called as he was driving on my street and was given directions to drive all the way down to the cul de sac. He came out and greeted myself and told me he needed to take a few pictures before he gets started. When he arrived he did ask if there was a and I did confirm that the was in the house. He went back to his truck grabbed the tools he needed and I will say within 5 minutes he was done! I appreciate the quick service by AAA and O'Sungs Towing. To the driver who was dispatched to Aiea for a locked car around 8:45pm sorry I didn't get your name to personally thank you. experience read more

O'Sung towing Sent out a wonderful technician to help me today! Adam-Jeremy was a godsend. Not only did he change the tire he did it with a smile and the utmost care. He explained everything as he was doing it and didn't mind all my questions! read more

O'Sung Towing & Recovery - Just wanted to make sure Adam-Jeremy's truck number was noted so he would get credit for great customer service - Towing Near Me - Honolulu, Hawaii

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AAA sent O'Sung out for what we thought was a dead battery even though the car had been starting fine. It didn't start after being turned off for a few minutes. They changed the battery and still did not start. Sent for a tow truck to take it to the Lexus dealer AJ, the driver, came and tried a "soft reset" with the key fob and the car started immediately! Saved us from waiting for Lexus to look at our car in a couple of days. Great job and many thanks AJ!! read more

I used the tow services through AAA yesterday since my truck would not start and needed to be towed to a mechanic. O'Sung towing was assigned and they were extremely professional and arrived quickly. From the first call from dispatch to the driver, the customer service was the best I have ever experienced. The tow truck driver was so polite, efficient, and made a nerve racking situation so much easier. Highly recommend this company!! read more

Fast, friendly service both on the phone and in person (Thanks Chad!). Easy to call in and schedule. I can't speak to relative pricing of any of the competition though. Still, I would use them again in a pinch or via insurance. read more

Called AAA as our car wouldn't start, assuming it was our battery. The first driver they sent tried to jump our car and it didn't work, was told we would need a tow and we had a bad starter. O'Sung said they would dispatch a tow driver and it would be about 30 minutes. They sent AJ, who called us right away saying he would be here soon. He arrived within 15 minutes. Very professional, took required photos and said he'd like to try the battery once more, this time he cleaned the terminals, something the first agent didn't do. We tried to start it once more and it started right away. Relieved and very appreciative, AJ was great! We commend him and his positive attitude. He is a great asset to their company. Would recommend him in a heart beat!!! read more

Requested AAA Towing for our disabled truck. The driver was exceptional in his quick response and hook up for a tow to Clyde's Automotive Care in Kapaa Quarry. His professionalism and personal style gave us confidence in his handling of our vehicle (11-03) and it arrived flawlessly for servicing! read more

David from O'Sung Towing (via AAA) saved us! Our car battery died while parked at the Don Quijote parking structure on a Sunday morning. He quickly diagnosed and changed our battery for an extremely reasonable price. He also explained a lot to us about our car which was super helpful. Thank you David!! read more

I don't usually make reviews, but for my most recent tows, both Neven and Jake have gone above and beyond with helping me get my stanced IS250 into the driveway and out to another house. My car is dropped on coilovers and is only about a fist off the ground, but it wasn't a problem for these gentlemen as Neven was easily able to get my car off the street and into the driveway without scraping at all. Then tonight, Jake was able to pick up my car from the driveway with ease, and carefully relocate my car to another house so it could be worked on in the future. He even helped me push the car up into the driveway because it was getting hard to place it in there with the tow. All in all, both men went above and beyond and were incredible with their customer service. 5 stars! read more

O'Sung Towing & Recovery - Final location - Towing Near Me - Honolulu, Hawaii

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Timely , professional and reliable. Can highly recommend this company. Flat tire , had to tow . Went through AAA and smooth process. read more

Great follow up after we called AAA for some help. John called to say he was on his way and so nice. He was professional and friendly.

Dogs locked my sister and brother in law out of their car. Serviced through AAA and though the wait was long for a technician, we were his fifth customer of the night. He was personable yet professional. Very thankful for this man right here! read more

O'Sung Towing & Recovery - Lockout service - Towing Near Me - Honolulu, Hawaii

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New tesla got a flat tire from running over a key on the road. Being a holiday, tesla mobile roadside service was unavailable so they contacted O'Sung to tow to the tesla service center. Russell came quickly and took care to load the car to the flatbed. As this is a new car, we were unsure about the requirements to tow. He did a great job with great communication and even sent pics of the car at the tesla service center afterwards. Appreciate all your help, Russell! read more

Called AAA to request a tow, car broke down. (Broken belt) Shortly after speaking with AAA, we received a call from O'Sung Towing Service office advising tow truck info. Received another call from Nick, (tow truck driver) this to confirm our location, and give us his ETA. Nick arrived with tow truck shortly thereafter, and had us, and car delivered in record time. Highly recommend this company for your towing needs. Nick, thanks again for your outstanding service. read more

I had a dead battery and the repair guy was super helpful and set me up with a new battery for a great price. Thank u very much for the great service read more

I'm just going to say that O'Sung is a very reputable company. They have always been very straight with me and very capable. I recommend this company and this company only. And I've been in the car business for a long time. !!! read more

O'Sung to the rescue again! This time it was Jonathan with a 40 foot flatbed who picked up my truck at Pearl Kai Shopping Center. He was a master at maneuvering that truck in reverse and a super nice guy to boot. Apparent alternator problems one week after having my brakes and rotors all changed. Anyway, AAA sends O'Sung and says it'll be half an hour to 45 minutes. I get a call first from O'Sung's right away and a few minutes later from Jonathan. As usual, they show up sooner than expected and are very cool that I changed my tow destination from home to Island Brake and Alignment. AAA covers the tow fee so highly recommend AAA as well. read more

O'Sung Towing & Recovery - Broke down! - Towing Near Me - Honolulu, Hawaii

Our hertz rental died on us one day mid vacation and they sent this company out to jump start the battery. David showed up quickly and got us sorted out in no time. We are thankful! read more

O'sung towed my car yesterday and I was super happy with Nick's excellent customer service. He showed in about 30 minutes. I highly recommend them. Mahalo read more

I can't begin to explain how extremely grateful I am that AJ was the one dispatched to tow my car home. From the initial phone call he was very professional and to make it better we even shared a laugh on the phone about my whole situation. He made me feel like a close friend was coming to help me out. He paid extreme attention when hooking up my car knowing my car was off delicate nature. When arriving to my street it was really tight so he went and asked a couple vehicle owners if they could move their cars so he could make the turn. Getting the car into my garage was another headache but AJ is so resilient and didn't let that phase him i totally recommend him 100%. Definitely requesting him on my next tow. Thank you AJ!!! read more

My car wouldn't turn on and David from O'Sung came to the rescue! He was timely, professional, and patient with me and my question. Thanks so much for the jump, David and O'Sung team! read more

Was connected through them through AAA. Amazing service. Antoine was great and really went the extra mile for me with my car!

I was having an issue with my car and I had no idea what was up with it. Called AAA and they set me up with O'Sung Towing. David came to check out the car and was a LIFESAVER. He was super nice, explained things to me so I understood the issue, and made me feel like a valued customer. He also checked the car and resolved the whole issue within 15 minutes. Greatly appreciate it. Mahalos! read more

Shaceton came in the tow truck. He was very careful and methodical. He is the kind of employee every business wants. He did everything all by himself. Knowing he was taking care of business eliminated all my anxiety regarding my car. read more

Our rental company dispatched O'sung to jump start our rental car. David arrived quickly, solved the battery issue and we were on our way! David was so friendly and we were very satified and thankful how he helped us out! read more

David was fast, efficient, knowledgeable and friendly when coming to jumpstart my battery with AAA roadside assistance. I would recommend OSung and David as a preferred technician. read more

O'Sung to the rescue again! Today, I had an issue with AAA after I called to have my car towed to a repair shop. Upon the initial call, I was told to wait until the tow company called. ONE HOUR later, they called to say they will tow the car FOUR hours later! Seriously? Why did they wait so long to tell me they couldn't come for FOUR hours? I called AAA back and demanded (yes, demanded) that they call someone BETTER who can come quicker. And yes, it was O'Sung! Should've called them FIRST! Driver was very friendly, hook up and drop off was quick, and within two hours, I was back on the road. A faulty ignition coil caused a cylinder to misfire. (See my review of Repairs Done Right). Hands down, O'Sung is the BEST towing company! read more

David did an outstanding job changing out my flat tire He was able to get everything done within my lunch hour Greatly appreciated him coming by so fast read more

Highly recommended, Professional, Timely, Ask for AJ, Worth it! My Audi S5 AWD with a new body kit couldnʻt start in a high rise parking structure. The polite receptionist asked me 3 questions, gave me a time and an estimate. AJ arrived in a beautiful low profile truck, well spoken, professional and clean. He assessed the parking structure, my car, and my carʻs problem. He used his experience to troubleshoot the situation using all the options and formulated a wonderful plan to get my dream car out of trouble and home without a scratch. Iʻm only calling OʻSung Towing & Recovery for every towing I ever need. read more

My car showed that I had low air pressure in one of my tires. So I filled it up with my air compressor and then I saw the nail punctured in my tire. I drove my car to do an errand and when I returned to my car, the tire indicator light showed it was low on air again so at that point, it's a fast leak so I called Drive Sure and got connected with O Sung towing. David arrived half an hour earlier than expected. He replaced my flat tire with the spare tire. He was very friendly, efficient, knowledgeable, and gave great advice. It's very difficult to find good hardworking employees. He deserves a raise! read more

AJ was awesome ! He was the second Triple AAA driver that came and he was super efficient in helping me troubleshoot all potential problems before deciding to go to the dealership with was amazing and save me a ton of heartache and hassle and stress. Thank you so much AJ your amazing! I was even able to bring my service animal with me on the trip because he goes everywhere with me so I appreciate that as well.. he deserves everything for his family on this wonderful Thanksgiving thank you so much read more

Always professional and timely service. Today Shasten picked us up at Waiahole for a towing request. He was prompt and very courteous. Excellent customer service from him. O'Sung is my premier, go to towing company. read more