Some observations on riding TheBus:…read more When entering a bus with more than half the seats filled, you might notice a natural human tendency for everyone to first take a seat all to themselves. As the bus continues to fill, another common sight is that a fairly large percentage of folks seem to be reserving the double seats for their own use, either by sitting on the aisle side of the seat, or by sitting on the inner side but seeming to block the aisle side with their belongings. Either way, this appears to signal that they're not inviting others to sit next to them. And most seasoned passengers seem to read these behaviors for what they appear to be. Some remain standing even when there are otherwise open aisle seats, making it difficult for newly boarding passengers to navigate around them, especially when those standing choose to do so while blocking the exits. Speaking of "exits," many or most buses have the type of rear doors with yellow strips on both sides, with some version of "Touch Here to Open Door." They also include an image of an open hand - seeming to mean you use your palms to push the doors open. On newer buses with the sensors still working properly, often you can use one finger to press on either yellow strip and the doors will open. But apparently because of abuse over time, for some doors you may need to use some force to cause the mechanism to work. Many ignore the yellow strips and the instructions and just attempt to push the doors open - which sometimes doesn't work at all - and then they may yell to the driver, "Back door!" My suggestion is to first wait for the green light over the exit doors to come on, then use your finger(s) to press on one of the yellow strips, but to smoothly switch to using more force, while still focusing on the yellow strips, if the mechanism has been desensitized. It should almost never be necessary to ignore the yellow strips and push on the doors themselves.

Just today waited for the number 1 bus. Used the new Transit App. 8 minutes til it arrives. Check a…read morelittle bit later no sign of it; then next one is in 20 minutes. This is what we pay so much for? And they want to increase prices. Do Better; not worth getting the increased price bus pass.

This place sucks @$$!! Not Joking!! Everything here is over rated and they opened the Skyline…read moreRail too early. Each and every time I need to make another replacement card, it costs yet another $2 each time...worthless! This place is FUCT up!!

Came here to renew my son's disability Holo card. I was second in line, and the process was really…read moresmooth. You wait outside behind the red line, and once you hear the bell, you can go right in. I went around 9am and there was no line at all. Lots of parking available, and a bathroom nearby which was convenient. Overall, quick and easy experience.

What a great way to see the sites! Very entertaining and…read moreknowledgeable drivers. "Toosi" was a great driver nice guy who gave me the trolley cap off his head when I asked about it. The trolley was my main source of transportation for the 5 days I was there.

Always so fun and efficient! Affordable, too! Drivers vary, some more fun than others lol...read more

Called to make a reservation for tomorrow. Val is 5 stars friendly efficient service with a sweet…read morevoice. Because I Called with only 1 day in advance the time I preferred was not available sadly -but that's okay. Lesson learned. Tips: Call 3 days ahead for better chance of time slot availability. Have your destination (s) location/ address ready before calling. Have a good attitude, the call center is doing their best to serve you. I was 9th in line for phone being answered and quickly jumped to 2nd in under 5 minutes. Not too shabby. 5 stars

My husband has been riding van for two weeks,FANTASTIC. Every driver going and comming SO friendly…read moreand patient and on time. When you call for appointments, operators so friendly and they take the time to help you out. Laida, the best. Really makes you feel good, she so happy and friendly .THE BEST

Highly recommend this service. Price is absolutely fair. Drivers are reliable and extremely…read morefriendly. We booked a round trip from Kaneohe to HNL and both drives were excellent. The drivers were incredibly friendly and were on-time. The communication was excellent. Honestly, it was a little odd that we didn't get a confirmation email. However, the drivers were on-time and knew exactly where to go for both trips. There were no questions, no mishaps, no complications. It's nice to have a reliable shuttle service to book end your trip!

Great communication from start to end, both via email and phone conversation. I forgot that I gave…read moremy husband's phone number instead of mine so was frantic when we got to pickup but didn't get text from driver so I called and was reassured of which driver and van was coming. We had Chris both for drop off and pick up, very careful driver and so personable and informative regarding our destination trip and tips for travel. Comfortable ride to and from! Clean van as well! Thank you Chris! Was a little worried about using a shuttle service but Aloha Airport Shuttle is a great service for locals. Stay blessed and continue the excellent service!

Hi OPB... Can't thank your driver Jacob enough-for a great…read moreevening this past weekend! He drove seven of us "Grandma's Gone Wild" all in our 60's two of us celebrating birthday's and a Bridal Shower.. yup you heard that right! around the island! Jacob made sure we were comfortable and most importantly having fun! He gave us a treat and stopped on the side of the road somewhere near Haleiwa so we could take selfies with some horses that were grazing in the grass. Sounds funny but there were lots of horses. We were able to take more selfies along the way with beautiful ocean scenic views. Jacob knew just whee to go for that. Jacob is the best! We look forward to booking another special event in the future and will definitely tell others about OPB and Jacob! Thank you from all seven of us ladies.

Huge shout-out to OPB for making our company Christmas after-party unforgettable. Even though I…read morebooked pretty late and our first choice (the Coors) was already booked weeks out, they came through with "The Beast," and we were able to secure it just three days before our event. An extra shout-out to our driver, Delson; he was an absolute gem. We rented the bus for four hours on a Saturday, and he was incredible at staying in touch and being exactly where we needed him throughout the night. He even circled back to multiple stops when a few people realized they'd left phones or purses on the bus. We didn't have a set route; everyone wrote down a bar, and we spun the wheel roulette-style, which made the night even more fun. We ended up extending the rental by another two hours and would've gone longer if road closures for the marathon hadn't cut us off. Highly recommend OPB and Delson for any group event! We will definitely be booking again.

The good: It's a smooth ride and it takes only half an hour to get from the Airport to Kapolei…read more The stations and rail cars are clean, so far and the views of Pearl Harbor are amazing. Lastly, I'm grateful I can use my Senior HOLO card and elevators are provided!! Not all cities do. Mahalo. The not so good: The overall cost of this mode of transportation: the lovely carved stantions that hold up the rail lines weren't needed and contributed to the cost; the sliding security doors that open when the rail cars stop are also an extra that other cities don't have. Did HART think locals don't have common sense enough not to jump onto the tracks? Finally (sorry the not so good list is longer) are the Hawaiian names given to each rail stop might show HART wanted to give credit to the Hawaiian people but it might definitely confuse visitors as to where they're really going. Just an observation.

My first ride from the airport to Hoopili. I looked at the uber rate and decided to take the rail…read moreas far as I could and then catch uber. Saved a lot of money. Was difficult to find at first since I was at baggage claim 26 (Delta), and the security told me to "just cross the street and take the elevator to the 4th floor in parking". Which left me on the fourth floor of parking with no rail in sight and no signs directing me to the rail (this would've been helpful). I simply guessed to turn left and walk across the parking lot with luggage and finally found it. Everyone was super helpful. Rail was clean, fast and efficient. Hoopili lot was safe and clean. Will be nice when they extend to Ala Moana. An extension to Kamakana would be great too.

We came here to get our Holo cards. process was super easy, and you have to come here if you want a…read morediscount card such as Sr Citizen, Student or Handicapped. We linked our cards to the website so that they would be auto loaded so we never have to worry about lack of funds on the cards. Free parking right in front of the transit center.

I would not recommend if your not from here dont ride the bus they are rude and wont let you stand…read moreif you prefer to stand

Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

Unfortunately they don't deal with health insurances. For two mile ride he charged altogether…read more$107. Plus the driver needs to put up more of a friendlier or cheerful face. He looks like he hates his job, to me. I spoke to him in my language (Tagalog) but he didn't seem to care about it. He spoke back to me but not much in conversing. This is what turns customers away. You don't feel welcomed at all. It's just a job. I I've met much better drivers on the island who transfers handicapped patients with cheerful attitudes. It makes the ride more enjoyable. I would've given a 5 stars, but, I just didn't feel that good vibe. For that I had to give it only 2.5stars. It could've gone better but it didn't.