I have been hospitalized and now I'm on complete bed rest. I had a simple question about a…read moreprescription, written by them, filled by Chewy. I was told by the receptionist,10/23, that she would check with the vet and call back. Nothing. This week, I called again. TT, a different receptionist, apologized for the incompetence of her counterpart. She promised to get back to me within 48 hours. Crickets. It's now Saturday, 11/01. THE ANIMAL IN QUESTION IS A SERVICE DOG. IF THEY CANNOT TAKE THE TIME TO CALL AN ESTABLISHED CLIENT WHO IS CURRENTLY BED RIDDEN, HOW CAN YOU TRUST YOUR BELOVED PET TO THEM?

This is a great place! The staff is always willing to help and very supportive, especially when it…read morecomes to finding affordable options if something feels out of reach.

We have been going to Covedale for over 10 years and I highly recommend this practice. They are…read morereasonably priced and provide high quality care, The entire staff is professional and genuinely happy to work with you. I also use their online pharmacy for medications and supplements. The prices are the same as Chewy etc. and to be I'd rather support a local animal hospital. Chewy is not going to help me in an emergency.

They have no consideration for their client's time. Always running late. 6 minutes early for a…read moretech appointment resulted in more than a 30-minute wait for a shot. I was told they were busy getting charts straightened out. if I was 30 minutes late, I would have been told to reschedule the appointment. It is a constant issue and not once was i offered a free nail trim or anything to compensate for the wait time.

Excellent attention from.the veterinarian. Good communication and follow through. Care designed…read morearound your dog.

I am a doctor myself, and I can't imagine, under any circumstances, ever treating a patient the way…read moreI was treated by Dr. Hirsch and his staff. Besides being rude and they were downright aggressive. But they always have been. I have never found them to be sensitive to the needs of my pet and certainly not respectful of my time or my concerns about her welfare. It is very clear that their priorities focus on charging as much as they can, and in the process pride themselves on their rudeness.

The vets are always (very) good but the waiting room staff are routinely awful to deal with. Just…read moremaking an appointment is an unhappy endeavor. Unfeeling, ungracious, and curt in a (presumably) care-centered business. Either train friendly customer service or let a machine do it. I always dread having to deal with these women.

I have been pleased with the care they have provided for my new puppy. I even called to ask a…read morequestion and they spoke to the vet and called me back quickly!

Dr. Gage accepted us as a new patient and was extremely thorough and explained everything in…read moredetail. I just adopted a rescue who recently had a broken leg surgically repaired. We didn't have any guidance for the ongoing care of the dog and the leg. He reviewed previous x-rays, clinic notes and took new x-rays to make sure the pin in the bone was in place and the leg was healing correctly. He checked her out, gave me good information on future care, gave her 1 parvo shot and that was great. His staff, Karen and Tracy were very nice, took an interest in our case and took an interest in my dogs history thru abandonment, leg break, shelter and adoption. First impressions were very good.

Im only working with Drs who acknowledge facts, not docs who ignore info and wont discuss the dog I…read morebrought on the basis that they've seen other dogs in the past. Even though I asked when I made the appointment if they could coordinate with his old vet to transfer paperwork they refused to believe he was vaccinated and different people kept popping in and out of the exam room and running around with syringes when we were there for allergy and flea meds.

I cannot say enough wonderful things about Riverview Animal Hospital! Every single person I've…read moreinteracted with has been incredibly friendly, helpful, and caring. From the front desk staff to the vet techs to the doctors, the level of customer service and care my dog has received has been truly exceptional. It's clear that everyone there genuinely cares about both their patients and their families, and that means so much. I'm incredibly grateful to have such an amazing team caring for my dog. I highly recommend Riverview Animal Hospital -- 10/10!

I'm here to update my Riverview Animal Hospital review, yet again. They are my got to for my…read morekitties, especially my senior kitty who has a lot of heath issues. Everyone I've met at Riverview - and this go back pre-Covid - has been a delight to work with and very kind. I feel like I'm working with real animal lovers and professionals who care. Together, we've solved allergy issues, dental cleaning and extraction, UTIs, and for cases that were more serious, they have referred me to MedVet. They work very well with MedVet and share files and information freely, so that it really feels as if you have a team of professionals helping you look after your pet. It's a great group of people to have on your team and I'm grateful to have them!

Dr Katie Carullo is a fantastic veterinarian. Kind, caring, and wonderful with our pet. Her team…read moreis wonderful. We moved and left the practice to find a veterinarian closer to home and it was a huge mistake. We are back, will make the drive and never leave again. She is worth the drive no matter where we move!!

I was terrified to try a new vet. Oh my goodness! I can't tell you how grateful am to Dr. Carullso…read more She fixed my pup up good! I was struggling with potty issues with her for years. I just chalked up to old age. However, recently it's gotten worse and I finally decided it was worth bringing up. I was so nervous what she would say about it. Thank goodness it wasn't the kind of place that takes advantage and gauge your pocketbook just to keep their books in the black. Prices were reasonable for what I needed. Everyone is super nice and professional. The advice was spot on with the idea of more can be done later if needed. I'm so happy and it was actually a fun visit! I think my little Nola liked it too!

Our dog actually likes going to the vet! Dr. Terri has been so kind to us despite our endless list…read moreof "first time puppy parent" questions. She has set our mind at ease many times and genuinely has our dog's best interest in mind. I like that she won't run tests just for the sake of it. When we brought our pup in because he was limping pretty badly, she consulted us on whether or not we needed an x-ray. (which amazingly can be done in-house). Based on her assessment of our dog and her acute observance of his body language, we were able to make an informed decision. I highly recommend this vet for all pet ailments. Although it's called a pet "hospital," it's just a regular vet, plus a bunch of lab equipment. We bring our dog here as though Dr. Terri was his "GP."

I was a client many years ago when I had a cat. I remember Dr Teri McCarty being very knowledgeable…read moreabout cats and she took excellent care of our senior diabetic cat. We didn't know she was diabetic, and she was off and on insulin for 5 years. It was hard managing that, but the vet and staff made it easier for us. Our cat, Kitty, had an emergency and had to be put down suddenly. The vet and staff, again, were very caring and compassionate about that whole process. If we lived closer, we would be clients there again.