I'm posting this a little late, but better late than never…read more I visited this salon and specifically met with a stylist named Gina for what I thought was a very simple basic service, just a few highlights on the top of my hair. I explained exactly what I wanted, and showed her my picture of the previous highlight I had done 2 years ago. it should have been a straightforward appointment. Unfortunately, the results were extremely disappointing. The entire top section of my hair turned orange, and there were no visible highlights at all. I left the salon shocked and upset because the outcome was completely different from what I had requested. Instead of subtle highlights, the whole top of my hair was one orange color. What made the experience even more frustrating was the way my concerns were handled afterward. When I contacted the manager to discuss the outcome, I was met with a condescending attitude. Rather than listening to my concerns and trying to find a solution, the conversation quickly turned argumentative. I rarely leave negative reviews, but this experience left me questioning the level of training and professionalism at this salon. Based on my experience, I cannot recommend this establishment to others. I hope this feedback encourages improvements in both customer service and basic hair-coloring skills.

I cannot thank Jessie and Termeh enough for making me look and feel my best for my Welcome Party…read moreand Wedding Day! They are so talented with both hair and makeup and had all of my bridesmaids, family and myself look absolutely stunning and natural all day. The makeup stayed perfectly through the laughs and tears of the day and Termeh does a beautiful job at bringing out our natural features. Jess had all of our hair done so efficiently and flawlessly, we had nothing but compliments all day! They're also just the loveliest people, 12/10 recommend.

I had such a wonderful experience at Hartz & West Salon! I had called several salons trying to find…read moresomeone who could fix my hair, and they were the only ones who answered the phone. The woman who answered was so kind and welcoming. I didn't get her name, but she referred me to Maria and even let me know Maria would be leaving soon--but she was willing to wait for me. Maria went above and beyond. She waited for me, fixed my hair beautifully, and had me in and out in less than an hour. She was professional, talented, and made the entire experience stress-free. Great customer service is hard to find these days, and Hartz & West Salon truly delivered. I think I've found my new salon! Thank you, Maria, and thank you to the kind receptionist for making me feel so welcome. This was on June 19th 2026 sorry for the late post.

Great blow out today by Elisa. I go back and forth booking her and her twin sister, Maria. They…read morenever fail to make my hair look amazing - whether for an important job interview, event, or just because. You cannot go wrong with these stylists! And the salon does its part to make the experience amazing. Something to sip on and snack on while you're pampered. Highly recommend!

Christine and her team are absolute stars! When I was researching for stylists for a wedding last…read moreyear, their responsiveness helped relieved my stress so much as we were on a very tight deadline. Ask for a portfolio. Their work is extraordinary and will make any bride feeling confident for their big day. Although we ended up not going with them due to scheduling conflicts, I look forward to working with them again someday.

Team Bridal Beauty did the hair and make-up for my brother's wedding, my sister-in-law's sister's…read morewedding, as well as the AMAZING hair color for me, my sister and my sister-in-law. Tham did my hair a few months ago- and when I say she did my hair, I mean she color corrected it, gave my hair dimension, cut and styled it and all together gave my hair the life it deserved after my years of abuse. Last week when I was due for a touch-up, I decided to give her a small heart attack and ask her if it was possible for me to go lighter. Tham worked her magic in ONE SESSION. I drove home and almost died a few times because I could not stop looking at the mirror at how amazing my hair looked! I LOVE LOVE LOVVVVVVEEEE my hair so much! It did take a few (like almost 8) hours but time flew because Tham was so easy and fun to talk to. I felt the same vibe when I got make hair done by Christine for my brother's wedding. This team is super sweet, caring, talented, and they make sure you are happy leaving their chair while making sure the health of your hair isn't compromised. Congrats Christine and Team Bridal Beauty for opening a new location!

Kristen is my absolute favorite stylist I've ever worked with! My hair is naturally curly and fine…read more I wanted to lighten my hair, and Kristen did an amazing job getting my super dark brown hair lighter over sessions while working to keep my fragile hair as strong as possible. I decided the light hair wasn't for me and she helped me go back to my natural dark hair. She does amazing work and is a super fun person. She is honest and makes sure I don't do anything crazy to my hair (like not cutting it too short ;) whew!). I love working with Kristen. If you have the chance to have her as your stylist consider yourself very lucky! (Sidenote: Her head massages during the shampoo are next level). I look forward to every visit. She's the best! The salon is so cozy, clean, and a lovely atmosphere. People are so kind and everything operates efficiently. Always super easy scheduling appointments and the text reminder a day or two before my appointment are so helpful too. I'm a type A person with super high standards. I'd choose this salon again and again. Thank you Kristen!

This place is underrated for men's cuts. Grace was super sweet and fun to talk to, but at the same…read moretime super professional and detail oriented. Even my wife liked the cut. The vibe is super relaxed as well and a good location with a huge parking lot nearby. Will def come back for future haircuts!!!

BROOKE IS THE BEST HAIR STYLIST!!! She has been my hair stylist now for a couple years and I will…read morenever go to anyone else!!! Before finding Brooke I had gone to two other local hair stylists and had really bad experiences (bleach burns, rude people, unflattering haircuts). I was worried maybe it was just my head shape or something but then I found Brooke and will be forever thankful! We have gone through all kinds of styles and colors and she absolutely knocks them all out of the park! Because I generally tone/ color my hair, it's not just a quick appointment, and I absolutely love just chatting with her. She's extremely personable and kind, makes me wish I needed to get my hair done even more often! Trying a new stylist can be nerve wracking but you're in great hands with Brooke!!

I see Brooke and she is great! Prior to finding Brooke, I had the same hairstyle for years because…read moreI couldn't figure out what to do differently and was very unsure. She came up with suggestions for a new hair style that I am so pleased with, wish I would have found her sooner. She is also great with color. Brooke is such a delight, I really look forward to my appts.

Vika is great. Admittedly, my hair needs as a guy are very simple. Still, a cozy little studio and…read moreher treatment create safe and comfortable environment.

Had such a great experience with Vika!…read more Her studio is so cute and cozy inside. The overall vibe + the holiday decorations were so aesthetically pleasing and added to the full experience, I felt immersed in Vika's service and could tell right away she put a lot of passion into what she does! She made me feel listened to and excited, and she introduced me to some clean, natural hair care that I still need to go back and purchase from her! I took a short paper survey so she had some insight to my hair history and goals, showed her some photos and explained what I wanted, and she got right to work. I felt super comfy in her chair while she washed my hair, products smelled amazing and made my hair SO soft, she introduced me to a GHD wet to dry brush I also need to purchase now lol, and she gave me the BEST haircut I've ever had. It was exactly what I was looking for and more - I couldn't believe it was actually my hair! I made sure to book my three month appointment with her and am very excited about being a loyal client here. I've gotten so many compliments on my hair and I'm so incredibly happy with it!

Updating my review after the owner replied with lies! If a business ghosts you and tell lies,…read morethat's a big RED FLAG! I did not apply box dye to my hair after keratin. I dyed my hair on 5/6 and asked on Yelp on 5/8 and got my treatment on 5/21. I can't believe she has the audacity to reply my reviews with lies like this. I will include pics of my Yelp project as well as her reply! I caution everyone to stay away from this shady business. Original review: I was looking around for a keratin treatment in the area and narrowed down to this salon. I did my research and looked at every reviews especially the negative ones. I gave her the benefit of the doubt and boy was I wrong! I've done these keratin treatments 3 times before at 2 different salons. Every time, the results came out great! Since those salons were no longer in business, I had to look for a new place. Jane needed a consultation before the treatment so I went in on 5/13. It was a quick 5 min consultation and confirmed that I was doing the regular keratin, made an appt for the week after. She said she prefers cash and the treatment was $380. Went back to get my treatment done on 5/21. As some of the reviews said, she is not the friendly type who would chit-chat with you which I didn't mind. She did answer my questions when I asked. But yes, "with an attitude and general unfriendliness" - quoting one of the reviews. I asked her if I would be getting my hair trimmed, (as I had always got it at different salons when getting these treatment.) She said "your hair is not straight. after this treatment, you need to get a haircut!" I was confused and thought that haircut is included . Then I asked her "will you trim it? " she said "ok, I will give you a haircut after the treatment" So after the treatment, she gave me a haircut which was 15 min at most. Then she said "usually I charged $80 for a haircut, but with treatment. I will charge you $70!" she didn't say anything about the extra cost for the haircut, let alone, $70 extra!!!! She should have said that before giving me a haircut and asked me if it's ok!!! I was not happy about it but i didn't confront her, I let it go and still paid her...cash! The whole thing took a little over 2hrs, not 3.5 hrs as she lied. 2 days after, I washed my hair as told by her with the recommended shampoo! And my hair was still very curly and frizzy! I texted her, and she told me to go back to her salon and get checked by her. I went in the following week and the first thing she said was "So what did you do?" I was shocked. I did nothing. I only did what she told me to do, not wash my hair for 2 days! Then she said "I have done this for 10 yrs and you are my first complaint!" I was like "so do you think this is ok??? " this is not a complaint, it's a problem. She blamed it on the conditioner I used, even though I showed her a pic of my conditioner during the treatment and she did say the conditioner didn't matter. She blamed it on my hair type saying my hair was curly and frizzy. She said some ppl might need to do it 2 times. But if she is so experienced, she should have known during our consultation! I showed her pics of how my hair turned out great after keratin treatment before and she said "other ppl use formaldehyde and I don't " I said the most recent one I got was without formaldehyde and still worked on my hair! At the end, she said she will do it again for me but in 1.5 hr. I confirmed with her that there is no fee cause I didn't want any surprises! In the follow up appointment, she came in late and there were No apologies whatsoever!! I read a review saying how someone was late and she took it seriously! But when she is late, she acts like nothing!! At that point, I know that she does not hold responsible for the things she does wrong, as simple as being late. The treatment was actually only 1 hr, not 1.5 as she lied. When she finished, she said " this is all I can do ". And yes, her attitude has been "doing you the biggest favor in the world even though you are paying her" quoting from one of the reviews. 2 days after the treatment, I washed my hair with the recommended shampoo AND conditioner this time. It's still frizzy, dry-looking and curlier than before. Obviously the treatment didn't work! It's not giving the result that it claimed and definitely not what I wanted. I texted her, she didn't respond, 2 days later, I texted again. Nothing. I then called and realized she BLOCKED me! Yes, just as one of the reviews mentioned, she blocks you when you did nothing wrong! So yes, I got SCAMMED! I hated writing bad reviews. I wanted to support small businesses and was hoping to find a place I can go for my hair. but in return, I lost $450 (treatment plus haircut). I wish I trusted the negative reviews on this business. I am writing all this in hope that no one will get scammed like me!

I went here 3 times already and always forgot to leave a review! Jane is my go-to for a year now,…read moreand I always have a root perm, a layer cut and curtain bangs with her. Her salon is in the left hallway, all the way to the end of a bunch of other salons. Her place is clean, and she is always attentive to her customer. She does haircut, color, ombre, balayage, hair treatment etc. You can book by phone number or on her website or on Yelp. The perm I had with her is always gentle, pain free, and stays for months! Trust me if you want to get treated by an Asian hair expert, she is the one to go to! She knows her customer hair condition, propose treatment and have nice little details for you. On top of this her price is reasonable, I totally recommend! You will love it!

It was my daughter's first time getting her hair done for a wedding we are attending. Didn't know…read morewhat to expect and we didn't come with pictures. Rachel did an amazing job! So pretty!

Got my hair highlighted by Luca. Very nice, chill and talented stylist, did a great job! Definitely…read morewill come back here again