I am giving only 4 stars ... read on for details. All & all satisfied with Oak Park Community and semi satisfied with living conditions in my unit. One major drawback for me at this time is as tenants move out, vacant units are renovated. New tenants pay a lot less than occupied units. It does not appear occupied units will get renovated. The only way we can get a renovation is to move into a unit that has been renovated. I love my unit for various reasons. I have a great view and privacy. Floor plans are nice here. My carpeting is worn out and all that is offered is new padding. No new carpeting. It's pretty sad when epoxy glue is used to repair your refrigerator cooling strips are worn out and irreparable in your refrigerator. For the most part I enjoy living here. The staff here is nice. No complaints there. I feel safe here and it's close to my job. I understand the staff can only do so much. It's Equity Corporate Offices with the check book. If Equity Corp in Chicago sees this post I can only ask to please consider renovating occupied units since occupied units are paying for the renovations. And rather than using epoxy in refrigerators, replace the whole thing. After speaking to friends of mine outside of our community it appears they have the same issues with respect to high rent increases, old carpeting and outdated appliances that needs repairs should be replaced. read more

I actually really like living here. Sure, their apartments and not perfect, and our screen door and sliding door came broken, but the neighborhood is nice and the apartments are large. The only problem I have is the insane increase on rent in such a short period of time. We are renting a 2bed 2bath, and although I expected a small rental increase, our rent was increased about 7%. We originally planned to stay at this complex for years to come, but we decided that we will be looking elsewhere in the future and hopefully find a place that does not do such high rental increases. I would recommend as a place to live for just 1 year read more

Want to give shout out to Randy and Jorge my favorite maintenance guys! They are so kind and always do an excellent job when it comes to my maintenance issues. I appreciate them being accessible while constantly being busy in the complex. Thanks guys! I appreciate you! read more

Oak Park Apartment Homes - Empty shopping bags, shoe boxes, socks and shoes left outside my front door due to new neighbors. - Apartments Near Me - Oak Park, California

Randy and the rest of the team are consistently prompt, kind, clean, and thorough! They're the best maintenance team we've experienced in our decades as renters. read more

My request for any problem is always met in accordance to Equity Rental Agreement or Equity maintenance regulations. All of my requests are performed from maintenance employees in a professional and friendly manner. read more

I have been a tenant for a few years now and wanted to give a recent review. I gave a 5 star review awhile ago and I wanted to do the same after the management and service team has changed. I do not have to request many service requests but when I do they are handled in a timely manner. I want to give Matt a shoutout as he has been taking care of all my recent requests and appreciate his friendly, professional and efficient demeanor. And most important my sensitive pup approves of him hence I know he is trustworthy ;) Country Oaks has been a fabulous experience and a perfect fit for my current lifestyle. Thank you to the whole team for creating this zen experience! read more

Randy came on time as i requested did the assigned repair fast and efficient, thank you

I just signed a lease last week and could not be happier. The complex is beautiful and in a very nice area. Very quiet and peaceful. Renne V at Oak Park apartments instantly made us feel welcome, safe, and excited to join the community. A feeling that I did not get when meeting with other property managements teams at other places and ultimately is what made us decide to come here. Thank you so much Renne for all of your help!! You are beyond awesome. read more

Oak Park Apartment Homes - Beautiful view from balcony - Apartments Near Me - Oak Park, California

Jorge is always amazing! So kind, knowledgeable and fast! They are lucky to fave him in the maintenance dept.

Randy came quickly and solved the problem. He was great. 5 stars. Especially during this heat wave we needed the to run the a/c. Randy also replaced the filer as well. read more

We've been living here for 3 years now. We've recently exchanged units to a one bedroom instead of a two and the leasing office, especially Marissa, have been so absolutely helpful and amazing in answering our questions, helping us with issues, and making sure we're okay every step of the way. read more

Amazing office staff and maintenance! Renee, Sophia, and Marisa are phenomenal help in the office and are always so welcoming. I love that they are doing more to host community building events for the residents. The entire maintenance staff are professional, timely, and so kind. Big shout out especially to Jorge and Randy for always going above and beyond to make sure our family is safe and our apartment is in tip-top order. read more

I have lived at Oak Park Apartments for several years now. The staff in the leasing office is very friendly, efficient, knowledgeable and helpful. I have worked many times with Renne in which she has answered questions and assisted me with maintenance or repair issues. She even stayed late one evening to assist me with last minute paperwork for me to secure a lease transfer. read more

The maintenance team here is great, but Randy deserves a special shoutout! Not only does he fix things quickly and efficiently, but he has also shown saint-like patience with my incredibly stubborn ice maker, which refuses to accept its fate as a functioning appliance. On top of that, he's always SO kind to my kids, which is a huge deal to me. Having a maintenance tech I trust and feel comfortable with in my home makes a huge difference. Thank you Randy! read more

The maintenance staff really are the best here. Jorge has helped me several times with repairs, and he is always respectful, quick, and knowledgeable. He answers all of my questions. He also helped me carry a heavy cart of groceries up the stairs, which was a huge help. When I see him around the community, he always greets me by name. The kindness of the staff here is very appreciated! read more

George and Randy are the dream team for repairs. Just had them at my place fixing a door and screen. They follow the instructions for access, showing consideration for my senior dogs and infant. Really appreciate how responsive, thoughtful, and knowledgeable these two are! read more

Randy is the best! We put in a service request for our sink a day ago and he was able to come by and fix it promptly!

I have been living here for over 8 Years and shame on me for this being the first review I've poster. First of all, the maintenance staff, Jorge, Randy and Jerry the Chief, are the best....My waIt time for a usual service call has never been longer then a few hours...and if it's not fixed then, I can count on Randy or George being here and repairing the next day(usually early...My wife and I are handy and we are so grateful for these wonderful guys!!!!! We love it here.... The office staff is also wonderful!! we've lived in a few apartments here and they're all great...If there's ever an issue, it's taken care of in a prompt, professional manner!!!!! Thanks you all for the wonderful work you do, and we all appreciate everything you do:} read more

I really feel at home here. The service is great and you cannot beat the maintenance crew.

Great place to live! Ask for Rebecca in the leasing office and she will guide you through everything. I am really happy here, the units are large and clean and the neighborhood is really nice! read more

5 starts for the maintenance staff who is always so helpful, Randy, George, and the others! This complex has a great response time to any repairs you need for your unit. read more

Jorge and Randy have been there for everything we need when it comes to fixing things up in our home. They are 5-star people and handymen! We are so grateful for their kindness and support. read more

JORGE C - Maintenance Guy from Oak Park Apartment. I've been a residents of Oak Park Apartment for almost 6 years now. So far I am very happy with their maintenance services. Every time I have submitted a maintenance request, regardless if it is weekdays or weekend, I always received a prompt response. Jorge C. is always the one who's working most of my request. Whether it was a simple changing light bulbs, clogged disposal, plumbing, electricity, and just recently my A/C. Name it and he knows how to fix it. Jorge is very professional and knowledgeable. He is so kind, honest, quick. He always goes up and beyond with everything and he does it with a smile. Just recently he did again a great job fixing my A/C. This guy is amazing And respectful. I wish I can give him 10 stars. Beth Davidson Oak Part Apt - Riverstone Lane. read more

Randy came and fixed my garbage dispoal on a Sunday afternoon, right after I made the request. Perfect timing, fixed it quick, great conversation, he's the man!! 5-Stars all around. read more

The leasing team was excellent. They responded to all my requests and worked very hard to make sure I got my place as soon as possible. When I moved in I was having problems with my washer. I called maintenance at 9pm and they sent Randy over the very next morning. He did a phenomenal job! Nothing but positive so far. read more

I just received an email from the main office that there is going to be construction on the street where I park my vehicle. The email landed in my inbox on March 21st 2023 between 6pm and 8pm. Plan: repaving of the street / parking on March 23rd 2023. Gotta get my car out of there that day. No problem you'd think? No, except for the fact that I am currently in Hawaii, and I left my car at my apartment. That is 2 days of warning. Who the hell is in charge of the planning here? They know this for WAY longer... Now I gotta scramble to get someone to go to my apartment, grab the keys and move my car, otherwise my car will get towed, and we all know the care that is applied to that. Oh, and this is the same company that replaced all toilets with new ones that are super-low-flush. You'd think our water bill dropped? Nope. And everybody here now had to get a plunger because, well, you get the idea. read more

Leak. service was prompt and managed that evening with zero inconvenience

Took a tour of the apartments and the tour guide Marisa who helps manage the apartments was so friendly and knowledgeable!

We have lived here for almost two years now. It started out nice. But as other reviews pointed out quickly went down hill. It is not worth how much rent goes up each lease renewal. When you move in everything looks nice and fixed. Slowly all the bandaids they put over things will start to come off. There's giant cracks in our wall, whatever material the put on the kitchen cabinets just bubbles up, glue is coming up from our floors constantly. They sent someone to fix the floors once.. not sure what they did but they look exactly the same. I feel like the only keep the grounds up to date when there are a lot of apartments for rent. Otherwise it's just trashed. Grass, overgrown, bushes overgrown, stuff all over the sidewalks, spider webs EVERYWHERE. The jacuzzi is usually unusable because it's so dirty. The people in the office are nice if you go in. But they don't return email or phone calls. You have to physically go in when you need to talk to them. Also the repair men came into the apartment to change the air conditioner thermometer when I was in the shower!!!! Super inappropriate and made me really uncomfortable!!! If they come in and hear the shower on you think common sense would tell them to come back. Anyways if you have money to blow on a mediocre place come here. Otherwise I'm sure there's better places for your money in the area. read more

I lived in this apartment complex for five years. Like with many businesses relationships everything started off good but quickly turned one sided once the lease was signed. One of the things that kept us at this location was the no-pet policy (it certainly wasn't the cost of rent). While living there they decided they wanted to allow pets. To compound this issue they added a policy that required pet owners to have their dogs defecate on the outer edge of the property, where our apartment was. From that point on opening the windows meant you'd get a poop scented breeze. Worse was that our unit ended up getting black mold. Their solution was to paint over it and ignore the problem. We'd report it again and they'd just show up and paint it again. I'm not up to date on Landlord/Tenant laws in CA but that seems like a red flag to me. The grounds were always unruly and the gardening personnel they hired regularly skipped trimming bushes. This meant that the area near our door and patio was often a haven for spiders... especially black widows. In many cases there were black widows on our door and made it impossible to comfortably use our patio (which was also where our laundry machines were). The AC vents in our unit were extremely filthy. When we turned on the AC (which was often) dust would accumulate on our things often ruining them. When we complained to the staff they sent a AC maintenance guy to clean the vents and he pointed out that he was sure they'd never been cleaned since the building had been built back in the 1980's. I'll end this pointing out that Oak Park as an area is a wind tunnel. That's not a problem in and of it's own. However no one ever properly closed the utility doors behind each apartment unit. On those windy nights the doors would slam open and closed in the wind. On many occasions I had to go out late at night to the back of the apartment and find a large enough rock to prop against the door as they were impossible to secure without the maintenance key that the staff had. To add insult to injury when we did finally move out our entire deposit was taken and they even charged us extra fees for paint and carpet (you know things that the deposit was supposed to cover)! For the price they charge you're better off finding a different complex to live in. Oak Park and Westlake Village are full of better properties. read more

Jorge, Randy and the entire Maintenance Team are awesome! They are not only kind and courteous but they answer requests timely and always do a great job! One of the best things about living here....I can always count on them! read more

We have lived here for almost a year and it's the best place we have lived! My fiancé and I moved away from the big city and wanted a place we could breathe (especially in covid times). Enter Oak Park Apartments, our place is so beautiful and spacious. Just what we need! I love coming home and spending time on our lovely patio surrounded by trees and nature. Grounds are well kept, strict no smoking property, maintenance is quick and reliable and incredible amenities. Only wish there was a dog park/yard then it would be perfect but the local parks and trails make up for it! read more

I am very impressed with their friendly and quick response to all my maintenance issues over the last 3 years. I found water on the floor in the kitchen and under the sink late in the day on a Saturday and someone was there to fix it in an hour! Much thanks read more

Our repair men are the best! George and Randy are like the dream team of handymen! My sister is visiting for a month and is recovering from a couple of broken bones. The tub shower was worrying so they came and installed a very sturdy grab bar. while they were here, fixed a couple other things. They're extra nice and thoughtfu! read more

These are by far the most expensive, crappiest apartments you could ask for. There have been so many problems with them I honestly don't know where to start. First of all the office is horrible at picking up the phone. Or returning messages. Or doing anything really... We had the ceiling of our laundry room rot out and collapse. Everything leaks. Their water heater decided to bust and flood our room. Took 2+ weeks for them to "fix it". They ripped out the carpet and wall and left an open hole to the outside. The inside of the wall was filled with RAT POOP... They taped off half the room and made two adults sleep in the living room. The maintenance guy was disgustingly rude, and acted more like a drill sergeant than what he really was. The office also really likes to post vague notices on your door, then when you call them to ask about it, get no response. Months later you get a pay or quit notice since you apparently were late on a bill, but they make sure to let it drag on long enough to rack up a nice bill first! The office also had our rent listed as 100 more than what our lease said. No one there knows what is going on. I can't tell you how much of a waste of money these apartments are. They are old, run down, over priced garbage. Look elsewhere for people who actually value your time and money. And no Jennifer, we were called back the next day after we left a message on the EMERGENCY line saying there was a leak. There was no immediate response at all. And your staff was rude about it almost the whole time. read more

Office Staff friendly, warm, professional and very speedy. Maintenance friendly, professional, quick. Community family friendly, safe and respectful. So quiet at night, my daughter and I can hear crickets. Finally, A Home for My 8 Year Old Daughter and I Thank you so much Oak Park. read more

Community is clean, no smoking inside community, good air quality, safe place to live. Missing factor is security camera at entry and exit. Community hall mussing read more

I had a new faucet installed by Randy who did an excellent job in getting the faucet installed without any incident. He cleaned up the mess under the sink and was out of my apartment within 30 minutes. read more

Updating my review because Jorge and Randy continue to be amazing, respectful and beyond helpful! I want to give a shout-out to the entire maintenance team and the leasing office as well. Thank you for all of your continued help and assisting tenants as best as possible! It does not go unnoticed. Thank you everyone!! read more

My husband and I have been living here for about a year now and we absolutely love it. Management is wonderful. We receive community emails about upcoming maintenance, community events, and various information that concerns the tenants. Maintenance is great and always promptly fixes anything we need. Also, the washers and dryers are big and provided in your private balcony. The pool area is fantastic and always kept clean. Tenants are friendly and respectful to not use the area late at night or be loud. Also, there are various stations around the complex providing doggy bags and trash cans for dog excrement. Many people have dogs and I never see dog excrement on the grass or sidewalk. This is a family community where kids play outside (which is wonderful to hear) and parking is free. Also, I barely hear my neighbor upstairs. I can hear muffled footsteps, but that is expected and rather comforting to know someone is home upstairs. I am extremely happy here and highly recommend! Also, it is near so many convenient things (grocery stores, target, banks, dry-cleaners etc.). ***addition to my original review- management really is helpful. My lease came up and my fiancée and I talked with management and were able to come to an agreed rental price that was lower than the renewal price offered. We renewed. We are so thankful and happy!! read more