I went there to have my G-Shock watch's batteries changed. The lady at the counter told me to wait…read morearound 20 minutes, after 20 minutes went by i tried to call her but she said i had to wait another 40 minutes. She said she was going to ask her manager about how to change my batteries. After an hour of waiting she said that she couldn't do it because she didn't have the tool. I was ok with it. After i arrived at home i checked my watch and i found out that she already tried to open my watch. The screw was 1/4 opened and the straps were loose and there are scratches at the back of the watch. She could've told me that she already opened it Instead of lying.

I bought a gift here during Christmas and was assured that the model watch that I purchased was…read moreavailable in both black and brown. The store model came in brown and was told that they would order a black band for me that went with the specific watch. After countless weeks of phone tag, and multiple trips into the mall I was told that I was not able to purchase a black band for this model and that I was wrongly informed. This would not have been an issue if the store allowed me to return the watch for their mistake. Although because it was months after I was told that I could not return or even exchange the watch. I have never been so taken back by customer service, who insistently made me feel as if I should have known that the employees I spoke with were incorrect. I really never write negative reviews; although the fact that my mother is still waiting for her Christmas present due to a mistake made this company has chosen me to go this route.

My initial impression after calling the store to get information about an item on their website…read moreleft me feeling doubtful that I would actually visit the store. The person answering the phone was not helpful and did not offer any suggestions. No doubt the business is reputable and well established. Unfortunately, my experience was not positive.

Fast, friendly, quality and reasonable price. I brought in a men's bracelet with cosmetic…read more scratches. They polish it up like new. It took 5 mins where as other store sends it out and takes a week to get it back. I did check other jewelry stores and was charging more than double price You can see the difference

Expert jewelry and watch repair. Owner is a character and a skilled craftsman, and the staff is…read moreprofessional. They have yet to not be able to fix what I have brought in for repair and I hate to say this, the prices are very fair. If you watch needs tending to or you have jewelry that is damaged and cannot be worn, an appointment at this store is a must. On Wednesday you can walk in no appointment needed.

Service was timely and good. Nice people. Bill is a good guy . Knows his stuff!!! Highly recommen…read more Shop has a full array of inventory and repairs

I brought a perfectly strong, solid gold diamond mens ring in to be sized down, and, after charging…read moreme $117 and sizing it too small, some of the diamonds on the TOP of the ring fell out and they said it was a weak ring, not THEIR fault, and would have to charge me another @$250 to replace those diamonds and build up the gold to set the stones to make it stronger. I ALSO brought an eco watch originally bought there to have recharged and reset and take a link out and they couldn't get that fixed either! So, I'm out a watch AND my wedding ring. I took both to BRAND Jewelers in the Deptford Mall upstairs outside of Macy's. They fixed the watch PERFECTLY, and they're going to return the ring back as best they can to the originional greatness that it once looked! Go to Brand.....family owned who treat YOU like family! Anthony Simon, RIP OFF! A ring once worth over $3500, after their hands touched it, no more than $300 scrap gold. Shameful!

Honest and genuine guys, fixed my watch band free of charge! Will be returning for sureread more

SCAM SCAM SCAM! Be prepared for prices to be more that 2x…read morefrom what is listed on their website. When I called to ask a question they said they were updating their website, and the price is different because "gold prices jumped". Yeahhhhhh.... not by that much. Nice try. What a waste of time.

WB Choice Jewelry is a great place to get your 14k gold chain welded, (My specific item) or any…read moreother jewelry piece you need fixed. They have skilled jewelers who can expertly fix your chain and make it look as good as new. The staff is friendly and helpful, and they provide excellent customer service. I'm sure you'll be happy with the results! Plus they are fast and efficient!

Maddy and Alan delivered as usual with the new add to my collection + part exchange. The trade…read moreprocess was fast and they offered me fair pricing for the piece I was parting with. Go see the team @ Precision Watches for outstanding service and personal attention to building the collection you want, not what they want to sell. Thanks team.

only interested in selling you pre owned watches and they make it clear you need to get purchase…read morehistory close to 6 figures in order to get a desirable watch

They were very helpful - and honest. They told me that there was really no way to restore silver…read moreplate and suggested a product I could use instead.

Excellent service. Amazing Quality. 10/10. Quick and did not take long at all. Recommended to…read moreanyone with jewelry.

Walked in on a whim to get a watch re-sized. Very pleasant, extremely friendly and helpful. I will…read morebe returning for future business. There are lots of jewelry shops on south street but this is one of the better ones. Highly recommended!

From the owner: watchmaker for the over 20 years, we work on most high end watches, we do repairs, service and…read moreinstall battery, you are welcome for free estimate !!