I stopped by Spivak Jewelers for what I thought would be a very minor service--a simple watch battery replacement. The store was absolutely packed, and it was clear they were spending a lot of time helping customers find the perfect engagement rings and jewelry. [[HIGHLIGHT]]Despite how busy they were, someone immediately stepped away to ask how they could help me.[[ENDHIGHLIGHT]] Even though my request was small, I never felt like an inconvenience. They treated me with the same attention, kindness, and professionalism as someone making a major jewelry purchase. [[HIGHLIGHT]]That level of customer service is rare these days. It's easy to focus on big sales, but the team at Spivak Jewelers showed that every customer matters.[[ENDHIGHLIGHT]] I truly appreciated how quickly they took care of my watch and how genuinely friendly everyone was. If this is how they treat someone coming in for a simple battery replacement, I can only imagine the care they provide for their jewelry customers. Highly recommend Spivak Jewelers for their exceptional service and the way they make every customer feel valued. read more

[[HIGHLIGHT]]I had a wonderful experience selling my jewelry here.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This is a family-run business, and from the moment I walked in, everyone was so friendly, welcoming, and professional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They made me feel right at home and took the time to answer my questions without making me feel rushed.[[ENDHIGHLIGHT]] The entire process was honest, straightforward, and comfortable. It's clear they truly care about their customers and take pride in what they do. I highly recommend them for anyone looking to sell jewelry or for any of their jewelry needs. I will definitely be returning in the future! I will also refer anyone I know to them. read more

[[HIGHLIGHT]]The most amazing shopping experience for fine jewelry ever.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It is truly a family experience , the setting is gorgeous , the people are extremely friendly and knowledgeable and the pieces are just incredible[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Whether a hand made Spivak original or a selection from the finest jewelry houses , shopping Spivak will be an unforgettable experience[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]We have never enjoyed jewelry shopping as much and have been customers for years.[[ENDHIGHLIGHT]] read more

if I could give them 6 or 7 stars, I would. About three weeks ago, while cleaning in my grandmother's home, my brother found a piece of jewelry I purchased about ten years ago. It was a ring that had significant sentimental value that I thought had been lost. However, when I bought the ring, I needed to increase its size to what I learned at Spivak's was a 9.5. That was because when I purchased the ring, I weighed about 180 pounds more than I do now. So, having found this ring, I went to Spivak's to see if they could resize the ring to a smaller size for me so that I could wear it. Unfortunately, they could not. They were honest in telling me that trying to reduce the size of the ring to that extent would result in changing the entire character of the ring. The shape would be destroyed. They also shared that if another jeweler told me anything else, they were likely leading me astray, But, they still didn't leave me without a compromise. A ring guard! They charged me nothing AND cleaned another ring that I had with me that belonged to my grandmother. I can't say sufficient positive things about this business, the professionalism, and courtesy that they showed me. I highly recommend their services and will definitely return for future repairs or purchases. *the photos attached show me on the day I purchased the ring; and the day I left Spivak's with the ring guard. read more

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So this is a 100% family owned a run business. My fiancée and I walked in there a little nervous looking at rings. But you get introduced to everyone. They were so warm and welcoming. [[HIGHLIGHT]]They listened to what I wanted, pointed me in the right direction, and gave us honest advice.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone kinda chimed in and even when you went to a different person it all felt so seem less.[[ENDHIGHLIGHT]] They had wine, champs, beer, a hot chocolate bar, all kinds of tasty treats. [[HIGHLIGHT]]The family is a riot, I swear they could have their own reality TV show.[[ENDHIGHLIGHT]] After an hour with the whole family, I just wanted to invite them all over for dinner. The prices seemed very fair. And they even resized my ring first thing the next morning bc they saw how excited I was to have it. And you never got the impression that it's just a job. They were excited, passionate and knowledgeable about their pieces. I don't buy expensive jewelry that often but if I ever wanted to, I don't think I could ever go anywhere else. [[HIGHLIGHT]]It was honestly one of the best experiences I've had with a business recently.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great experience! Very welcoming.[[ENDHIGHLIGHT]] Just needed a battery replaced in my favorite watch. So impressed with the showroom and atmosphere. Will be back for some of their amazing jewelry! read more

They did an AMAZING job making me a name necklace. Gary hand drew the script exactly how I wanted it. They took such care and patience to make it perfect. I couldn't be happier, I was treated like family. I highly recommend them for not only the jewelry in the case but for custom one of a kind designs! He also did some VERY delicate repair work on an heirloom piece that only a fine craftsman could do. My grandmother would have been VERY pleased!!!!! read more

Spivak Jewelers - LOVE LOVE LOVE my necklace! - Jewelry Repair Near Me - Cherry Hill, New Jersey

A family owned business who create beautiful pieces of jewelry. They are so easy to work with and have a gorgeous selection. read more

Spivak Jewelers - Jewelry Repair Near Me - Cherry Hill, New Jersey

My wife and I moved to Cherry Hill recently from Boston, MA. I needed some minor watch repairs and found the positive reviews for Spivak Jewelers. Once I walked in the door, I knew I'd found the right place. There were three members of the staff in the small store, and every single one greeted me, and soon two were working on my minor problem. I returned two days later to pick up my order (on a Saturday). The staff had increased by three members, and I received friendly greetings and some jokes from all of them. My watches were fixed, and are working fine, but to get such a reception...twice? Over the top Spivak! read more

I only gave Josh and Gary three weeks before leaving for Jamaica on my wedding/honeymoon to create my brides name in diamonds. Well they did it and it was stunning. I highly recommend the Spivak's for all your jewelry needs. read more

Spivak Jewelers - Michelle's name in diamonds - Jewelry Repair Near Me - Cherry Hill, New Jersey

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OK, so the owner of the store thinks he can just beat you down. I had a wedding ring fixed, but the wife who is a comedian, never told me that the finish on my ring would be changed. Also, they never told me when I left the ring their work was not warranted. When I pick the ring back up, the owner told me he could but the finish back on for another $150. Rather than just argue, I left. They knew when I left I was unhappy and BLAME me for their poor communications. Be ware of this store. The owner is arrogant. I would not recommend this to anyone. read more

I just recently moved out here to Cherry Hill, NJ from Bay Area, CA and need a battery for a high end Movado watch. I was searching on Yahoo for a family business own and I found Spivak Jeweller. I went there and met Josh Spivak to have the battery replacement. Not only they have a lot of beautiful jewelries, but they're also the nicest and professional peoples that I've ever met! Highly recommend it. read more

This is possibly the sweetest Jewelers I've ever met. It is family owned. And everyone is so welcoming. I came here with my Bull mastiff and the young lady had one too she came outside to pet my dog she was lovely and helpful. Their jewelry is amazing handmade right there in their shop which I find to be unique Don't miss a chance and getting him magnificent piece of jewelry from their company support your local stores in your neighborhood. read more

My fiance and I had the best experience at Spivak after being recommended to visit here by my cousin. We had previously dealt with a very corrupt out of state jeweler and Josh was able to diagnose our problem, reset our ring and give the most helpful insight into the entire process. Every time we walked into the shop there were at least 4 people working who were welcoming, helpful and genuinely happy with their work. The quality of my newly reset ring is wonderful and I am really proud to say it was reset here. read more

This is a great family owned business. The owner is very nice and knowledgeable. He examined my rings and gave me great advice. He sized them for me perfectly! When I picked them up they were sparkling so much, I couldn't stop smiling. This is now my go to jewelry store. You can't beat the warm family atmosphere and the excellent workmanship on your jewelry. read more

My Tag Heuer watch needed a battery this morning. I left a message before they opened at 10am for a call back, which I received from Josh within the hour. He was pleasant and said not only could they change the battery, they could pressure test it as well today! I was greeted by Josh and Katie upon entry with smiling faces. They called 3 hours later, and when I returned, there was double the patrons and staff. They warmly greeted me again, and Gary, the proud and passionate owner, was a pleasure to converse with. I actually haven't felt this "old school warmth" in quite a while, and in these tough times it was a much-needed bright spot of my day. Thanks for the repair and a big thumbs up to everone at Spivak for a great experience! --Kathleen B read more

The reviews before mine speak for themselves. Spivak meets all the expectations. I came here to get my wedding band and they delivered. Entire staff super friendly and welcoming. Solid prices and they work with you to meet your budget. Top notch service all around. Nothing else I can say that others already haven't said. Save yourself the uncertainty looking through all these reviews and trust me, just go to Spivak. read more

Thanks guys! Our wedding rings turned out great. They even took care of us when we went back for adjustments. Recommend!

Okay! I'd give this place more than five stars if I could. I accidentally broke my grandma's necklace mid-way through a trip and was on my way to Philly. I called ahead to see if they do same day repairs, they said it was possible but since it's close to closing they didn't wanna promise me they definitely could in case it couldn't be done, which is totally reasonable, but they welcomed me to come in for them to take a look. The location is easy to spot in a shopping center with plenty of parking. I walked in and I was really impressed with the vibe right away. Very welcoming, friendly and outgoing. This is clearly a high end place that cares about high end quality. There were a few customers working with jeweler associates when we walked in, they were returning customers and really satisfied with their experience there, so they keep coming back. The jeweler was really friendly and was able to fix my necklace within a few minutes for a very reasonable price. While I waited another associate was incredibly friendly, offered us espresso and kept us company while we waited. DEFINITELY give this place a shot for any occasion!! read more

I would like to add another wonderful review about this jeweler. I was recommended to this jeweler by a neighbor and could not be more satisfied with their customer service, knowledge, patience and beautiful selection of jewelry. They have a nice rapport with their customers. I have always felt very welcomed with each visit. read more

Stopped in to have a watch resized. In and out in just a couple minutes. Clean shop, staff was friendly. Definitely will be back to check out some of their inventory. read more

I went here to get my husbands gold chains repaired and two watches repaired. This place is a family business and they treat you as such as soon as you come in. Everyone was so friendly and helpful! The chain repairs happened within a couple days and extremely reasonable prices. On top of all that they fixed both watches for me on the spot and free of charge. No one ever does this anymore ! I will be back here to support a small business that has prices better than big chain stores and way better customer service and jewelry !!! They are amazing! read more

Literally, still in car after leaving Spivak Jewelers. The creativity and artistic ability demonstrated is paramount. Gary sat down and took the time to design a sentimental ring for my husband, and on review with a little bit more information, created the perfect piece. I believe the store is small family run, and it has a great family feel. Whether your budget is small or are designing the largest piece of jewelry EVER, the members at this store treat everyone the same. Additionally, the craftsmanship is impeccable. read more

Last week, my boss had a beautiful piece that needed repair quick. I offered to have it fixed for her and searched same day jewelry repair on yelp to find a shop. I was excited to see Spivak's because they happen to already be her jeweler and same day repair is hard to find. I called to make sure they could do the repair while I waited and to my surprise they told me to come on in. I already knew my boss would be happy with their work because they are her jeweler of choice. I ran down to their store and I was warmly greeted by the owners wife and soon to be daughter in law. They were all so nice and accommodating. I instantly knew that the service was top notch in every way possible. Good service goes beyond the product it has a great deal to do with how you treat people. I felt welcomed and comfortable looking as I waited. When the repair was finished the owner himself came out and greeted me. This family is business is one of a kind. I definitely recommend Spivak's for beautiful repair work done when you need it and the jewelry in their store is equally beautiful. Thank you Mr. & Mrs. Spivak and family for providing amazing service! read more

You will fall in love with this place from the moment you are greeted at the door. This family run operation is like non else. The service and quality is so on point. My fiancé went here to have my engagement ring made, and they were so honest, and just a pleasure to work with. The quality of my stone is breathtaking. I can't wait to tell everyone about this find. Also, you are offered snacks, and soda , water, whatever you want they are only too happy to make you comfortable while you browse. I highly recommend! read more

I love when a business understands the value of great customer service. This is your finest Jewelers in South Jersey. I absolutely love my Verragio engagement ring and our wedding bands. Such patience and care all the way through the journey. I have referred a few people already and they all have felt the same way. You feel like family when you leave..we will definitely be getting all my future jewelry from here. You won't be disappointed! read more

I had the most pleasant experience here. I needed a few pieces to be fixed, which they did in no time at all. The entire family was so helpful and fun to be around while shopping. I purchased a stunning necklace that Gary had made, and I have gotten so many compliments on it. I've been wanting a jeweler in South Jersey, and I certainly found one with Spivak! Thank you everyone for your help, and making me feel like family. I will certainly be returning! read more

If you need a custom bridal ring then honestly look no further than this family business. I am a person of unusual gothic tastes and I wanted that reflected in my wedding ring. Not only was I not scoffed at as I have been during my wedding journey, Mr. Spivak was excited to bring my ideas to life and encourage my unusual tastes to blossom in his design. The 3D rendering could have never prepared me for the final stunning outcome that feature precise craftsmanship and spectacular finishing. My ring complements my long fingers and his expertise choice in shapes and gems brings the best out of the ring on my hand. We experienced nothing but top hospitality in their businesses walls and I could not have hoped for a more honest, pleasant family to work with on shaping the ring that signifies the new life I am starting. I know I will never want to take this ring off after the ceremony! They have made a lifelong customer out of us! read more

Needed to have a link removed from my watch and fix a couple of other small things with it. Very friendly people and a nice setting. Offered me a drink/coffee while I waited. Josh fixed my watch for me and when I asked how much he said it was on the house. I was in and out in 15 minutes. Very nice place and would definitely come back again. Thank you guys again! read more

Fast turnaround, excellent job. Will definitely come back,did a fantastic job resurfacing my ring .

I typically don't write reviews, however I couldn't resist writing about my incredible experience at Spivak. My fiancé proposed in 2019 with a ring that I thought I loved from Kay, however we discovered it wasn't the perfect ring and further realized we were ripped off... badly from Kay. We have been searching for the perfect place for the perfect forever ring and I couldn't be happier we found this place. The Spivak's were welcoming, honest and straight to the point. I was given all information about what I was interested in and the decision was left to my fiancé and I. I did not feel rushed, pushed or persuaded in any way. This was the most comfortable and pleasant experience and I'm so happy to finally find my dream ring that I can't wait to see!! read more

Great family owned jewelry store. Needed to have a ring sized (down 2 sizes) and it was adjusted why I waited. I love David Yurman jewelry however it takes many weeks to get repaired and/or sized. The master jeweler used laser technology to make the adjustment and the end result was fantastic. Very friendly staff and I'll be returning for future purchases! read more

I was happy with my experience at Spivak! They helped me with everything I needed to know about purchasing the right engagement ring for my fiancée. There are so many things to know before purchasing a setting and diamond. Thank read more

We recently moved across the country and were in need of a jeweler for some custom work. After researching and reviewing several jewelers in PA & NJ, I came across Spivak Jewelers. It was important to me to find a jeweler that I could work with who could understand our vision and style. I called and was greeted by Josh Spivak. Josh was welcoming and confident he could assist with what we were looking for, so we scheduled and appointment. When we arrived, we were immediately greeted by the entire Spivak team. What a warm and inviting location! After sitting down with Gary & Josh and explaining what we were looking for, they not only assured us that they could deliver the results we were looking for. They provided us with some additional designs and options to improve our vision. It still impresses me that Gary & Josh listened to what we were looking for and understood our style and what we would like. We decided to move forward with some of their design improvements. We had our 4 year old daughter with us when we visited. Before we left, Sherrie Spivak went to the back room and brought my daughter a ring pop. Needless to say, that made her day. Just another example of the amazing experience here. Spivak provided us with a 3D digital design / sketch of the ring design. The design included our actual ring. When we picked up the ring, we were both blown way with the quality and unique design. It was exactly what we were hoping for!! read more

We brought our daughter here to get her ears pierced. The store is beautiful and the jewelry is fabulous. The staff is exceptional and warm. They were patient with the baby and made her feel so comfortable. No need to go anywhere else for our jewelry needs. Thank you Spivak Jewelers! read more

Very welcoming and fair! Gary and Josh are extremely knowledgeable and kind. I will definitely be back! read more

My boyfriend was thrilled by the initial service he had; he picked a beautiful engagement ring for me and I know that time was spent to help him decide on a perfect ring. This store has a wonderful display of beautiful things. However, my ring required to be downsized and this is where things were not as nice as the initial meeting. I bought the ring back and was concerned about how this process was going to work. I asked a simple question and the response was not what I expected. It was handled roughly and in a non-professional manner. I walked out of the store a little dismayed but LOVE the ring so I let it go. The ring was sized in a timely manner and when I got it back I noticed that the diamonds were sitting lower in the prongs and wasn't sparkling as much as it was prior to sizing. My boyfriend called to ask if the diamonds had to be removed and reset during the process only to receive the same rough, non-professional and mean response over the phone with a quick hang up from this jeweler. This experience put a damper on what should be a thrilling moment as he upset both of us and we only asked what a consumer has a right to know. I was reluctant to write this review but it has left a negative impact on what should have been a wonderful experience. I love this ring and want to keep it but it's hard to look at it without thinking about the manner of how we were treated. I will have to take this ring elsewhere to get a professional opinion and help in making it look the way it did when I initially got it. I am sure if I call for help, this jeweler will treat me in the same manner and it is unacceptable as I am sure this ring was not cheap. To end on in a nice way, I thought the women in the store were very kind and caring and the selection of jewelry is gorgeous. Natalie S. read more

I loved my experience with Spivak jewelers. Was looking for a solid, in-the-family jeweler, and I couldn't have found a better place! Everyone was very knowledgeable, super friendly, and didn't hesitate to talk about options and answer my questions. They did a perfect ring repair, and we will definitely be back in the future for our jewelry needs! Thank you, Spivak family! read more

Super welcoming and helpful, but not pushy. They were very respectful of keeping options within a budget and had an amazing selection. Very excited to see the finished product! read more

I walked in here to fix my watch and met the most amazing people working here. Aside from the fact that they are just great people, they are EXPERTS at what they do. If you have any issues or questions about watches or jewelry this is the place to go. Thank you Spivak jewelers! I'm making this place my number one for any future jewelry purchases. read more