Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

Very friendly!!!!! Brought my cats there for check up and they made it feel like it was their…read morecat's. So nice.

I needed to have my fur baby checked right away due to signs indicating she had a serious health…read moreissue. The wonderful ladies in the front office gave me the opportunity to bring her in that morning. Dr B ran tests and offered options on next steps for immediate treatment via a referral to urgent care. Unfortunately through additional tests she was diagnosed with an incurable cancer and was suffering. I had to make the heartbreaking decision to put her down. Even though the Dr and staff saw my pup for a short time they showed so much compassion. It is obvious how much they care for their patients and their "parents". I admire their professionalism and appreciate their thoughtfulness. Thank you SVH.

AVOID THIS PLACE! I had to cancel an appointment on the day of the appointment and they still are…read morecharging me $60. I had a broken arm and my husband wasn't going to make it home in time. I called with plenty of time for them to cancel but they said they were still charging me for a no show. So if you dare to go to this place, make sure you don't have an emergency the day of the appointment or you're going to get the shaft anyway. I DO NOT RECOMMEND this business.

We love Stockdale Veterinarian Hospital. We've been working with Dr Bonham for over 20 years. She…read moreis the best!! She cares for all her patients and always wants the best for all fur babies. She is caring, compassionate, very knowledgeable and just a great person. She has been there for us through all stages of our many fur babies lives. The staff at SVH are amazing. So kind and patient with everyone that comes in. We wouldn't take our babies anywhere else.

I wanted to add in a follow up on my review from Wednesday night. We had to put our family Dog…read moredown. We had a bad experience that night. I wanted to let people know that they did follow up with me with a very heart felt apology and did want to let us know that they were correcting the issue that happened. I also wanted to let you know that over the last 20 years they have always been nothing but professional toward us and very caring when we had to do this in the past. So I want to that them for the apology.

We had to take our little girl (4 year old cat) in to see the doc. She wasn't eating or drinking…read moreand was lethargic. Everyone was fantastic! We thought she had hurt a hind leg and was just in pain. Doctors did X-rays and blood work. X-rays were good but the blood work showed an infection along with a fever. Docs put her on fluids for her dehydration and gave her IV antibiotics. After a couple of days in the hospital her fever was down and her blood work looked closer to normal, but she still wouldn't eat. We went out on Saturday night and spent about an hour with her trying to calm her and get her to eat. When we got there she had a petrified look and was scared to death. We were able to talk to her and pet her but still couldn't get her to eat. Doc said she might not eat there because she was so scared. We left her one more night for the fluids and antibiotic IV and a recheck of her blood work on Sunday morning. Temp was down and blood work was close to normal so we brought her home. After checking out the backyard and house she and our other cats all relaxed. She's eating and drinking like crazy now and just demanding attention. Everyone at VCA was great! From the receptionists to the technicians and doctors! Thank you for the wonderful care our little girl got! You all are fantastic!!

This place is pawsitively amazing! They're a nonprofit…read morededicated to helping more pets get spayed and neutered while keeping our furry friends healthy and safe; which also means wallet-friendly vaccine prices! (Seriously, thank you!!!) They take walk-ins Monday through Thursday from 10am to 2pm, and you're in and out in about 15 minutes. The staff is the sweetest and gave my pup ALL the love , tail wags approved!

This is my first review, but I've been taking my pets here for a few years now…read more I got there by 10AM and was out before 11:30AM. The two girls checking in the pets were efficient, patient, and very friendly. The girl who took my Bella inside while I waited outside was so sweet. She even carried my Bella since she was a bit scared and a baby. Services took only but a couple of minutes. Thank you, Critters without litters

This place can be pricey but they do take care of your pet. The staff is very polite and helpful, I…read morefelt comfortable leaving my dog there for treatment. I highly recommend this place.

Awful. I already told them that she had received revolution at the vaccination center my cat that…read morewas 1 pound. They recommended everything under the sun they gave her capster. Which is not recommended for cats her size and she went downhill from there. I thought maybe she was lethargic from getting dewormed. I didn't know that both of those medication's were not recommended for cats or size. I'm not professional here. I thought I could trust professionals, but my cat went downhill. She did have fleas when I first got her. Her siblings had fleas too. Her siblings were not treated with anything and then doing fine she's gone and I'll never get over it. Don't take your pet here if you want them to live a healthy life. They just want to sell everything to you. Rip Sophie . I love you forever and ever.

While the circumstances were not good, the service was. She made sure to connect with us. She asked…read morequestions about our dog and made sure we knew this was not easy but given his condition we were doing the right thing. She explained the whole process that the medication would have on his body and gave us plenty of time with him. She also provided a paw print and offered a keychain with his hair in it, no extra charge. I will use her again when the time comes for my next dog if we are still in town. I have recommended her to other people and they appreciated her as well.

Definitely a sad day when you have to fathom putting your family pet down. If you have a family pet…read morelike we did, this is the most calming and peaceful way to put your family pet down. I would say it takes roughly half an hour, talking over your family pet, as they calmly give your family pet a three step process. Dr Martin was very gentle with our family dog Miles and as we spent our last moments with him, she peacefully sedated him, as well as talked us through their process. Instead of putting your dog and your family through the stresses of a veterinary office definitely give A Peaceful Process a call. You can schedule your appointment online and the will work with your schedule. This isn't the easiest review to make but when it comes to your family pets calm and restful passing, as well as your mindset going through losing wha most would say is a member of your family, this is the way to go about that.

Dr Holland and the staff are amazing and kind!! We bring all 6 of our cats here and it has been…read morenothing but positive experiences. 10/10 recommend!!

We love the staff and drs. They are so kind and do a great job. I have 2 St Bernard's, they are…read morelarge dogs. They prefer to been seen in the yard as it is more relaxing on them and whenever possible the team accommodates them. Thank you!

Five-star experience. Amazing vet, friendly staff, affordable prices, short wait. This was my first…read moretime coming here for my dog and now I'm sold. Very happy client. Will return!

I have been a pet-rescue home for 20+ years. Dr. Cooke has served all my pets with a loyalty to the…read moreprofession, unknown by most other doctors. He has been kind, compassionate, and realistic about the treatment and care of small animals. The last animal I inherited had been hit by an auto and suffered a fractured hip. While surgery was an option, Dr. Cooke gently suggested a "wait & see" approach to what nature could provide.

Dr Zachary is thorough and compassionate. Recommend him highly. Everyone who works there is…read moreawesome .

my dogs have been patients of Dr Zachary for more than ten years. Dr Zachary always takes time to…read moreanswer questions and make recommendations. he is gentle and caring. we have never had any problems. something i've noticed about Sillect Care Animal Hospital is the relationship between the employer and the employees. Dr Zachary's retention rate among his employees is very high. staff have been with him for more than ten years. when i see such a low turnover it points to an employer who treats his staff fairly. they operate as a team.