hands down, the absolute BEST vet for my cat Bella. Dr Metise is the most thorough and loving vet I've ever met. I wished I would have known of her sooner. Her bedside manner is phenomenal!! I will never take my cats any where else, so long as this doctor is in practice. She truly is an answered prayer. read more

So I still go here over a decade later. I have the utmost respect for everyone that works here. They have always been understanding, caring and professional. They were there for me when I had to put my baby Nico down. They always get me in at a reasonable time and the wait time is short. I could never see myself going to anyone but them for the rest of my life. read more

We just lost our senior cat Mobi after taking him to her for teeth cleaning. Living in Bakersfield is very hard when you want a cat only vet. My personal opinion is that looking through the reviews, it is time for her retirement. The hours are sparse and after what we went through, it is worth driving to LA for a Cat only doc. Only God knows if she was responsible for his death but for us, I would STRONGLY suggest to avoid this place. Even when my wife went back to ask a question, she was sent into the room while the Vet was performing a surgery on another cat. How professional is that? I cannot rate negative on Yelp, but please take your cat somewhere else and please I beg that you read the 1 star reviews, they had similar issues like we had. read more

If you are a cat lover, def consider going here! Ever since Covid, it has been a nightmare to get into veterinarians. You face a 6 week wait, or are told you can't get in if not a previously-established client. =( I had a little stray cat in my backyard who would not stop crying. Though we have two cats, it broke my heart, so I brought him in. I was so concerned about him. Called around and Serenity could get me in within a week - a Godsend! Turns out he had fleas, earmites and was yowling b/c he wasn't neutered. Cherry, the veterinarian, is SO gentle with the cats, and loving. I met a man in the waiting room who told me he goes *nowhere* else for his cats-- so glad I found this place! I brought the baby boy back a couple weeks later for his neuter and they were prompt with communication and it was all so smooth. We have now adopted him permanently as a spoiled indoor only cat, with my other two. Note: Don't be fooled by the outside. It isn't in a super posh area, let's just say -- but you walk in and it's decorated super cute and everyone is so friendly. I feel so at ease there -- definitely consider this veterinarian if you are a cat lover! read more

Their care service for cats is great, they are just super unorganized. They don't call to confirm appts or to let you know they closed for the day especially when you already have a scheduled appt and take time out of your busy schedule to show up on time read more

Serenity Cat Hospital - Veterinarians Near Me - Bakersfield, California

The doctor is a cat whisperer. I have only had one other like her. The time and caring that she took for my first visit was so appreciated. I haven't nervous cat and she really put him at ease. read more

Kind and competent care. The doctor's examination area is peaceful and relaxing for the cats, the Doctor, the staff, and me the cat owner. It is a small and personable experience, not a big, corporation business style operation. Having taking several of my cats over the years to Dr. Cherry Mathias, I always sense her knowledge and compassionate when she examines and treats my cats. I don't mind waiting sometimes beyond the scheduled time for the appointment because I don't want her to rush her patients, and I know that when it is my cat's turn, Dr. Mathias will carefully examine my cats, discuss the issues with me, and not try to rush. I hope she continues to offer her service to the community for many more years. Her staff members are also kind, caring, patient, and respectful. God Bless Dr. Mathias and Serenity Cat Hospital! read more

Love Dr. Mattias! Couldn't get an appt for the last two cats and we ended up losing them due to Banfield Vet mistakes. Just found her again and brought our 22 year old Squeaky to her and was able to provide her care at home until she took her last breath. Would not recommend going anywhere else if you have a fur cat baby. read more

Not sure who answered the phone, but my cat and I received superb "customer service" (thank you, again, for squeezing me in)!! I've taken my cats to other veterinarians, and I can honestly say I had not seen a doctor practice so much care AND patience. Moreover, the vet was all ears to what I had to say, which is something not many professionals are open to (others supposedly already know exactly what's going on as soon as you walk in the door). Anyway, the practice itself is located a bit off, but the highways are right by so no problem getting in and out. I came in because my cat had a fever and wasn't walking, yet didn't have cuts or...bruises? Nonetheless, after a thorough look at my fur baby and a blood test, miss Cherry gave a few shots and prescribed antibiotics. We figured the cost would be up there... yet it was only about $250 ($65 visit). In all, I am grateful for the care provided. P.S. don't be like me and forget your cat carrier :P read more

Serenity Cat Hospital - Veterinarians Near Me - Bakersfield, California

Horrible. Waste of time. Bad attitude. My wife made an appointment at Serenity Cat Hospital, veterinarian, Cherry Mattias for our two cats' second set of vaccinations. I took a day off work to help her get the cats in the carrier and accompany her. Upon arrival, the assistant finally came out and told us they were in surgery and to be patient. We were patient. We presented our paperwork and filled out additional. While in the waiting area we could hear the vet in the back say, "I'm not seeing any one else!". I sense this going south. The second assistant finally came out and we repeated the reason why we were there and referred her to the paperwork already presented. The two looked at a chart and were trying to determine, for which vaccinations the cats were due. Is this not intuitive? Finally, the vet and generally unkind person, Cherry Mattias come out and stated that she could not vaccinate the cats unless she examined them. Fine, then examine them. I can really sense this going south, now. She asked why we didn't take them back to the other vet where they got their first series. We explained that they were not taking new patients and we wanted to get them established. She said she was in surgery and could not vaccinate them that day. I said, "Thank you for making us an appointment on a day that you couldn't see us, and thank you for wasting our time!" I picked up the cats and left. Mattias told my wife, "I guess you can't always get what you want". They made the appointment on that particular day. We waited a month for it, we were not worked into the schedule. I took a day off work. The cats took an unnecessary ride. And she was the one put out?? I am only thankful that I found out what a self-centered, rude and disorganized person Cherry Mattias is before I allowed her to touch my beloved pet. Consider yourself warned. read more

First visit here and I have to write this review. The staff is amazing and kind and patient. The wait time wasn't too bad maybe a 15 minute wait. The doctor was so kind and caring. She took her time to check my cat and carefully analyzed what the problem was. My cat was so comfortable and felt so spoilt. He didn't fuss at all. She helped walk me through how to administer his medication and gave him his first dose. I definitely recommend this clinic to any all cat owners. The doctor shows she truly loves cats as much as I do. Most vets are in it for the money but this vet treats them like her own and I will definitely be scheduling all future visits here. Thank you so much ! read more

My cat was treated like a princess! The doctor really took her time and examined my elderly cat carefully. She even gave her a treat (which she loved) to help make my cat's exam easier. I have never had another doctor treat my cat this way. Wonderful! read more

The other day I had to take our family's loved feline friend to the vet. I didn't want to return to the large vet hospital we used to go to...so I looked through the internet to find one that had exceptional ratings (and one that could see us very soon). I found Serenity Cat Hospital on Yelp. The ratings and commitments were all good, so I called and they were willing to see us the same day. The doctor was very friendly, caring, and personable. She took her time and was focused on our friend. Thank you so much. We're not going back to the huge, cold, stuffy, impersonal place we used to go to. read more

I have not been back to Serenity Cat hospital in some years now due to the fact I moved out of the area and because I was very dissatisfied with Dr.Cherry's attitude towards me as a long time customer and my first cats Veterinarian. I am a multi cat owner,but don't claim to be a "Crazy Cat lady";). However,I have had at one time been human mom to 7 cats. My cats were longtime patients at Sernity Cat Hospital. I love and care deeply for my cats, and I agree, I shouldn't have that many unless I can afford all my cats regular 6 months check ups,and not try and negotiate fees for vet services.The point I am trying to make is that Dr. Cherry will certainly let you know in her attitude of this,and although I do the best I can,she has told me,"Well,why didn't you do this first?" Or, " Why is your cat in this condition?" First of all,I dont take my cats to the Vet in order to be made to feel guilty at not spending excessive amounts of money on Veterinary care that isn't necessarily for the diagnosis ( she charges way too much,and gives you a disapproving look if you explain you have limited funds!) For the record,for God sake, just administer medical care and leave your personal opinions to yourself! My review is based on experience. She is wonderful with cats as that is her specialty in Veterinary care,and the staff is awesome too. However,I prefer another Veterinary hospital like Cookes Veterinary Hospital that will work with me on the amount of expense and care needed for treatment. Dr. Cooke does not have a judgemental attitude on the Veterinary care you can afford on your cats. How unfortunate as I would still have my furry felines as patients with Serenity. read more

I absolutely luv this place my peterbald kitten was very sick and almost died after spending $1000 out of another vet that did not do anything at all or give me any answers she was able to look at my Kitten and give him all the medication he needed and a week later he was completely better. They are affordable and very kind and the love they showed my Richie was amazing!!! read more

The veterinarian is rude, standoffish, and disrespectful. I've used her in the past and just put up with it since she specializes in cats. I'm done with her. read more

I cannot thank Dr. Cherry and this staff enough. My cat needed emergency surgery and after spending 600 (not including $2300 estimated surgery costs) at another vet for diagnostic, I didn't have much money left for more. Other vets were more concerned about profit and money. Thankfully this staff cares about these animals. I brought my pet in the next open buisness day for emergency surgery and they were able to complete it for $635 including medication. I am so thankful I found these caring vets otherwise my cat would have been euthanized for no reason. Thank you so much! I'll never go anywhere else for my cats needs (: read more

If I could rate negative starts I would! I was so disappointed in this place! I was referred to from a friend so I thought I'd check it out. The first appointment I took him to she gave him all his vaccines and treated him for fleas (ignoring the fact of why I even took him in to be checked out) he had a patch of fur missing and she said it wasn't a big deal and I had mentioned to her that he had diarrhea and blood coming out of his butt. But apparently she didn't think that was concerning and did nothing about it. So about a week and a half later I notice my cat is still pooping multiple times a day and he still has blood coming out of his butt AND he's still biting at himself! So I called and made another appointment to get him re-checked because that is not normal! I dropped him off at 9:30 in the morning and asked the front desk to call me as soon as they are done because I lived kinda far and didn't want him sitting there all day alone. Anyways I didn't hear anything back so I got worried I called around 3 and they tell me he's ready so I go to get him and go inside she she hasn't even seen him yet! Like why did I leave him for 6 HOURS! She then proceeds to tell me she couldn't touch him and he didn't like her so she sent me home with antibiotics and a drug to give him so when I come back she can examine him (I am NOT coming back). They front desk lady saw I was frustrated and was very nice and told the Dr. that since she wasn't able to examine my cat then she wasn't gonna charge me for the exam fee and the Dr got so angry and unprofessional at her and me she walked away before finishing our conversation. AND SHE STILL CHARGED ME FOR A CHECK UP! My poor baby was so happy to see me it broke my heart! (She still never looked at his butt she just gave me medication for something she didn't even know that was for sure the problem) DONT GO HERE unless you want to just throw your money at them for doing nothing! read more

My go to vet for my cats. The staff is always very nice. If there is a problem the vet is very thorough and explains it all. Prices are reasonable. read more

Great cat hospital. They were able to get me in the day I called and were really compassionate about my 6 year old cat's ailment. They gave treatment right away and with gentle hands. They were very upfront about how much everything costs so you can plan for the expenses. The office is going to call me tomorrow to ask me how my cat is doing. read more

Pros: -These folks really love cats, which makes me feel secure that my cat is in safe hands. -Very reasonable costs for services. My cat was neutered for $65 and I got all of his shots (including boosters, rabies and feline leukemia testing and vaccine) for $125. -The staff are friendly and knowledgeable about cats. They made sure to let me know what brands of flea shampoo are safe and won't irritate my cat's skin. -It's relatively quiet. Waiting room wasn't very busy both times I was there. -Flexible scheduling. They were able to fit me in pretty much any time I asked for. When I forgot to bring my cat in on a Thursday morning, they called me that day and told me they could fit me in that afternoon. I asked to be rescheduled for the next morning, and they accommodated me. Cons: -The office smells slightly of urine, which I suppose can't be much helped. -It is located on Taft Hwy, which is a bit out of the way for some folks in Bakersfield. Again, this can't really be helped. -When I brought my cat in for shots, they did not invite me into the exam room. I've been asked into the exam room during my other veterinary experiences (at Banfield or Mt. Vernon), so I was a bit surprised that I was expected to wait in the waiting room. However the exam room is adjacent to the waiting room and I could hear everything that was going on in there, so I felt my cat was safe. He's a whiner, so if anything is upsetting him I can hear it. He was fine throughout the examination, and I could hear the vets verbally comforting/reassuring him. Overall, I would highly recommend this place for all cat owners who want their cat to have a safe, friendly experience for a relatively low cost. read more

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Dr. Mattias is amazing! My cat who cries every time she goes to the vet, and who isn't fond of other people, was so calm in Dr. Mattias arms. She takes her time with her patients and really gets to know them and their habits before she diagnoses them. The prices seem cheaper than most other veterinarians. I'll definitely be bringing my cats to Serenity Cat Hospital from now on. read more

We were new patients to the Cat Hospital and brought our two cats. Dr Mattias spent two hours with them. She is a Cat Whisperer! She even cut the nails of our most resistant cat without assistance. Our other cat Snowball, she found a problem with his eye and did not hesitate to refer him out to a Cat ophthalmologist. We look forward to a long relationship with her and her staff. read more

10/10 It looks unassuming from the outside, but it is very clean and nice on the inside. It is has a calm and clear atmosphere, perfect for a cat vet. The ladies working here were all extremely sweet and helpful. You can tell the doctor is very knowledgeable about her work and a nice person. I will be taking my kitty here for all future vet needs. read more

One of my boys is NOT fond of leaving the house. Dr. Cherry was SO sweet, gentle, and understanding with him. I have never been to an office that doesn't just man handle a cat after it gets upset, but even after he was hissing and growling she was still very patient and was able to do the whole exam without an issue! She also loved all over my young kitten. You can tell she thoroughly loves animals, and respects cats for what they are. Getting my big boy's vaccines done here vs. at a vaccine clinic was 10000% worth the extra cost knowing my boys were vaccinated SAFELY and CORRECTLY, and treated with love abd respect. Recommend to anyone who loves their cats like family. read more

She is Amazing! With all my cats! I love how she takes her time to let them warm up to her! I recommend completely!

I DO NOT Recommend Dr. Johnson. When we moved back home, we started going to her with our 3 cats... At first found her knowledgeable, and interested in the care for our cats. Then one of our cats started showing signs of feline asthma (we know because one of our other cats had been previously diagnosed with it), so I gave MHO about the situation, and Dr. Johnson disagreed with me, but ran several tests anyway. So, after $500 worth of tests, including a heart worm test on an inside cat (which was solely to take my money, as an inside cat in Bakersfield has absolutely NO chance of contacting heart worm) she tries to sell me hairball medication. Then went to Coffee Road Animal hospital, and my cat was diagnosed with Feline Asthma, and been medicated for it, and no longer shows the symptoms. Other than my pocket book, my cat suffered too much. read more

Serenity Cat Hospital staff were professional, patient and caring. We had a wonderful experience. The vet, Dr. Mattias, is one of the most knowledgeable vets I have met specific to cats. We brought in a "formerly feral" pregnant cat we'd rescued that was terrified of new people. Dr. Mattias and her technician knew how to handle her and remained calm, and super compassionate. They are some of the biggest cat-lovers I have ever met...On our most recent visit (spay), the receptionist Donna, personally obtained a discount voucher for us from The Cat People. Her kindness & special consideration nearly brought tears to our eyes. I would STRONGLY RECOMMEND this vet facility for all cat care needs - including boarding. The staff are tireless in their service to cats and cat owners in the region. Thank you, Serenity Cat Hospital!! read more

I cannot, in good conscience, give this place a good review. I took our cat to them on Friday around 115. He was very sick. She took him and said they were going to keep him for a few nights and see what they could do. We knew he was bad off. Projected bill $687. Ok. I leave him. Saturday goes by, no word. Sunday goes by, no word. Monday comes, i call at 8:03. No answer. I call at 8:30. Speak with receptionist. "The dr. Will call you with an update when she gets in. Ok. All weekend we thought that "no news was good news". Dr calls and tell me he passed away SATURDAY MORNING. WTF. She tells my daughter, "I don't work weekends, tech notified me, but I don't work weekends so i notified your mom first thing thus morning". Well, evidently 10:30 is first thing. I am so disappointed in the customer service. My cat died ALONE. He always liked to be held. Please think twice if you need urgent care. Go somewhere else. The heartache is not worth it. read more

Today was the Last Straw with this place and this vet. Cherry Mattias was at the computer screen when I walked in. Did not acknowledge me for several minutes and then said very rudely " you have to go outside." This woman never remembers me or my cat, which she has treated for a year! She did not have the decency to return my call yesterday, after she had asked me to call about how my cat was doing. He is not doing well. Her staff is young, Unprofessional and horrible at relaying messages! Like other reviewers have said she is more concerned with picking you're pocket book than taking care of you're cat. Perhaps it's time to retire! I paid my bill, got a copy of my cats chart and left! I will Not be back! If you care about your cat and being treated respectfully, Do Not Go here! I then took my cat to North of the River Vet Hospital and had the Best experience! The staff is professional, and friendly ( thank you Front desk for greeting me), even apologized for the wait, which was only about 10 minutes( I've waited as long as an hour at the other vet with no apology). Dr. Fleeman was AMAZING! She was encouraging, knowledgeable and actively listened to my concerns about our dear cat. read more

This is a very different Vet from what you may be used to, Dr. Mattias is very through in her examination of your cat. You expect that. It's her soothing and gentle manor that is extraordinary. She doesn't dump your pet onto a stainless steel slab and start prodding them. Instead you sit down together at her desk like table and begin talking about you pet while she pets and comforts them. Then she blends her careful examination in with lots of petting and some ear scratching. I believe our Katie was a bit confused she thought she was going to the vet and it turned out more like a trip to the spa. This patient and compassionate atmosphere is far less stressful on your pet (and the pet parent). Serenity is known as the cheapest place in town to get your cat fixed. That's how we found them. It just happens that Dr Mattias is the best vet in town too. She says taking the time to really get to know the pet and the people is her thing. I for one really appreciate her taking the time to care. Add about 10 more stars. read more

Great Vet! Been bringing my cats to Cherry for years! She has actually saved one of my females cats lives during surgery when she found a serious unexpected problem during a spay. She fixed the problem and then explained the seriousness had I not just happened to have brought the cat in to be spayed. Always available to answer my questions. read more

This vet does not even know the basics of medicine. I took a small kitten that had multiple abscesses (it was a rescue), and she said it needed surgical attention. She put it under anesthesia, said she drained the largest abscess, and put staples in the surgical wound. When I picked up the kitten to take it home, I asked her why she closed an infected wound. (I'm a physician, MD, and know that you NEVER close an infected wound!!!!) She flippantly told me that she always closed these type of wounds. Needless to say, kitten didn't look good. 48 hours later I took him to Dr. Kristy Utt at Auburn Animal Hospital. Dr. Utt didn't say too much, but she immediately took out all of kitten's staples, and re-drained the abscess, and put in a rubber drain into the infection, and put kitten on a better antibiotic (Dr. Johnson put kitten on a worthless antibiotic!!). Needless to say, poor kitten died the day after I took him to Dr. Utt, probably because of earlier poor and EXTREMELY COSTLY care by Dr. Johnson. (Bill was over $500 just to drain a simple wound!!!!!) Kitten would have stood a better chance if I had taken him first to Dr. Utt. I almost reported Dr. Johnson to the State Licensing Board of Veterinary Medicine, and I regret to this day that I didn't. She doesn't know ANYTHING!!! BAD VET to the extreme degree!! Doesn't know the basics and COMPLETELY OVERCHARGES!!!!! Carole Casteen MD read more

After having a less than enjoyable or satisfying visit to my veterinarian (actually a new doctor had taken the place of my "old" doctor), I was so distraught I sought this place out the same day. I went for an in-person visit to see how they treated cats, to see if they spent time calming down distraught cats (and mine hate the carriers, hate the car) etc. I actually cried in the office I was so angry and upset that the vet I just paid hadn't done what I think should be done - the people at Serenity were so good to me. I wasn't a paying customer, I didn't have an appointment, yet they were just great and I will take my cats there in the future. read more

My cat was spayed there and still purrs meows, rubs on everything she can find and tries to get outside. Has done it 3 times since I had her spayed. I called 2 times with no return phone call from the vet, the 3rd message I was leaving was answered by the vet, who was rude and basically told me she was still there working on a cat emergency and she didnt return calls till she was done. Basically said she had other priorities that were more important than my cat meowing and acting in heat. I can understand an emergency, but what about the last 2 calls I made before she answered, but she never returned. What was her excuse then? Also had the soft paws put on and within 2 days they were all off. I was never told there was a guarantee for 2 weeks (as above comment says) on them or i would have taken her back. Even though i do work for a living and unable to drop everything and go when needed because someone didnt do thier job properly. I'll do it myself next time. F The vet finally did tell me she could still have some ovarian tissue left in her but they needed to observe her and tomorrow since it is the 4th of July they are closed.... Why wasnt I told this before so i could take her in, by Thursday she will probably be out again. So i'll be waiting for another month till she comes in again. Went in for a recheck on thrusday, basically told "I have done over 2,000 of these so i know what i am doing." And that this one was one for the books if she is still acting in heat after she spayed her. Then she had the gaul to charge me for a recheck which was more than the spay in the first place... So I am asking for my refund and making other reports. This offcie is dirty, it stinks, cats and hair everywehre, no privacy in the exam room which doubles for an office and hte exam table is a wooden desk, not very sanitary inmy opinion. read more