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    Oaktree Hardwood Flooring

    2.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    3 years ago

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    Bernardo & Son Home Improvement

    Bernardo & Son Home Improvement

    (2 reviews)

    After Bernardo & Sons had completed our deck, for which we gave them a great review, we hired them…read moreto replace our bathroom floor. Their attendance on the bathroom job was spotty - they almost never arrived on time. After the job was completed and we had paid them, we noticed that the pedestal sink had not been replaced in the same spot it had been in. The current location prevented the bathroom door from opening all the way. We called and called and called the Bernardos. Calls were almost never returned. We were promised numerous times that Bernardo would come and move the sink. Numerous times we canceled our plans so we could be there for the Bernardos. They stood us up each time. They have not completed the job. We have some renovations coming up and we do not intend to use the Bernardos again. Ever.

    I had set up an appointment with Bernardo (junior). He was a no-show. Didn't respond to my call or…read moretexts asking where he was. Then, later that night, he called to say he was sorry. A family emergency had come up. I decided to give him another chance and scheduled the following day at 11 am. He said he'd be there. Next morning, I text him I'm running 15 min. late. No reply. So I call to confirm he's still coming. Doesn't pick up. Text again. "You coming still?" No reply. 11 am roles around, no Bernardo. And no response this time to any of the calls or texts. Emergencies come up. If another emergency had come up, just say so. WTF? Really left me high and dry.

    Oaktree Hardwood Flooring - flooring - Updated September 2026

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