Oasis has done a great job(s) for us for many years. But recently, their bills have seemed very HIGH. Also, they are now charging more for using a credit card. I understand--I ran a business myself years ago--and fees for credit cards are high. But still, it is not a good way to show appreciation for good customers. I sent them a check for the amount due, but it has not been cashed. I wonder why? Anyway, we still hold Oasis in high regard, but feel we must now get competitive bids in the future. read more

I can't recommend Oasis Pool Service enough! We were new to pool ownership and a bit nervous about taking care of it. We had two other pool service companies before, and they were both terrible. They either didn't show up or said there were problems with the pool that weren't there. But Oasis has been amazing! They've always done what they said they would and come when they said they would. In fact, I think they've gone above and beyond. Obviously, pool care can get pricey, but that has not been the case with Oasis. They are very competitive in pricing. I'm so impressed! If you're looking for a new pool service company, I highly recommend you give them a try. You won't regret it! read more

I used them three times, they show up and collect the service fee, then they say they'll be back in a couple hours. They don't come back. Once they sent two teenage boys who also never came back. read more

Very knowledgeable staff! Love supporting a friendly, family-owned business. They do free weekly water tests that tell you what to what to do to keep your pool looking great. read more

This company did fine in the off-season months for pool maintenance, but once summer hit, our twice monthly schedule became more of a suggestion to them. They started no-showing and never told us that our appointment was "skipped", so we went over a month between chemical treatments without knowing it. They even sent a report to my email of our water balance (pH, etc) when they never came by. read more

Oasis pools is beyond helpful. They always give excellent advice when I am having trouble with my pool water. Their recommendations are simple and always very effective no matter what condition my pool is in. Barbara is always quick to help in the store and Tom is great when you need pool repairs. I highly recommend Oasis pools over the chains pools stores in the OKC metro. read more

I always appreciate their fast and friendly service and ability to help get what I need. They are always quickly responsive to service needs and are able to resolve my problems with minimal fuss. read more

Oasis Pools & Spas - Pool Cleaners Near Me - Edmond, Oklahoma

Very poor service. They've missed two scheduled days, came back from out of town and pool is green as can be. Good people but lazy with their work. read more

Barbara at Oasis Pools and spas is not only knowledgeable about taking care of pools--she is consistently helpful and concerned about her customers. She has helped us tremendously, where other pool supply practitioners have led us astray. After the ice storm of last October and the frightening cold snap in the winter of 2021 she helped us find the pool parts necessary for the 2021 summer season. We had been told we could never find them. Through her advice we were able to find a new liner and pump which had been destroyed because of weather. You can trust Oasis! read more

Stick with Leslie's pool service or ANY other service. Heck, you neighbor can do a better service job. When we first started getting our products from Oasis the lady was nice. I mean, we were coming in, getting the stuff we needed, paying or bill, and then leaving. Nothing was really done on their end. Pretty simple stuff. My husband went in one time and ordered a part for the pool. 2 weeks went by, so he called and they said that they never placed the order. He was mad to say the least. So, he ordered the part himself, for half the price and received it from amazon 2 days later. After this incident, customer service sucked. We "needed" a new pool pump last year, so we purchased one and had oasis install it. But after reading the last guys review, I probably should have had a 2nd opinion. I scheduled bi-weekly pool service in February. My neighbor is also coming by to check the pool, baskets, and clean when needed. She has informed me that Oasis is not doing their job. She has pictures from baskets not being emptied, broom not being used, and chlorine not being added. I called Oasis on Monday to let them know that I needed a new bag for my Polaris. So they could take it the next time they went to "clean." They never called back. My neighbor called me Tuesday and told me that they had been there, because they left a note saying what they did, which they did NOT do. And they did not replace the bag on the Polaris. I called them again, left ANOTHER message. Still no return call. I called them again this morning, left a message that said, "This is Christy, for the 3rd time..." And they hung the answering machine up in the middle of my message! I called back and said, "This is Christy and I need to cancel my service." Bottom Line...DON'T USE THIS COMPANY! They are a local business and we LOVE helping local businesses, but they are terrible. read more

Without a doubt the worst pool service----correction: worst service of any kind----that I have ever experienced. These guys are so bad---so irresponsible, so incompetent, so lazy and unreliable and indifferent---that it transcends bad service and becomes something like theft. They are so bad it's almost like a kind of performance art. I mean, they cannot be this bad due to simple inertia or thickheadedness. The employees here must undergo some kind of highly specialized crackerjack training, like Navy SEALs classes in awfulness. They are by far the best at being the worst. The only thing they ever got right was billing me. Every single week there was still green fuzz on the surfaces of the pool. Every single week there was trash build-up in the filters. Every single week the water smelled like pondwater. I would call and complain and explain the situation but it never resulted in improved conditions. Once I sent in a video of me stepping on the bottom of the pool; when my foot touched the floor there was an awe-inspiring discharge of green algae-like (algae?) spores. It was like something out of a sci-fi movie. Even when confronted the video evidence, they did nothing. They DID, however, tell me that my filter machine was probably to blame and they offered to replace it for me for 1500 dollars. When I got opinions on it from four other professionals, however, I was told every single time that the filter is fine and all systems are in good working order. Nothing needed to be replaced or repaired; the pool simply needed to be cleaned. These people are capable of cleaning only one thing: your bank account. Stay away at all costs. read more

Horrible service. Nice people but scheduled an appointment to come out to house a week ahead of time but they never showed up or called even though I confirmed three times. Next day I called again and they promised they would be out that day, again never called or showed up. read more