Scott at FirePro is responsive, professional and gets the job done on time. We will likely contact…read morethem again for our future needs.

Fire Pro was flawless from start to finish. I left a voicemail with my initial inquiry. I got a…read morefriendly call back with their next availability, notes on what to expect, and a reasonable quote. The team showed up on time and went right to work on my wood-burning stove. (Just bought the house. It hadn't been cleaned in 8+ years!) They generously gave me professional recommendations on how to update a long-neglected second wood-burning stove I have in a different building. I saw a LOT of black soot emerge from my chimney, and none of it went out into my living room. 10/10 and well-worth every penny!

One of the heating elements in our hot water tank had failed. Tom's Plumbing came out and quickly…read morediagnosed the problem. They drained the tank, replaced the heating element, flushed the tank and were out the door quickly. They were very careful to be clean and respectful of the floors. The technician was very friendly and informative.

Tom's Plumbing did fantastic work. They were polite, considerate, and professional. The work and…read morecommunication was done in a timely manner.

Austin and Ryley replaced an outdoor faucet at my residence I appreciate their knowledge, quick…read morediagnosis and plan for repair. They arrived precisely on time, and were polite and professional. They quickly got to work, repaired and replaced my outdoor leaky faucet, that Included climbing underground into the crawl space below my house. They surprised me with completing the job quickly, with everything working great! Thank you Austin and Ryley, Dennis McCarthy

I requested service because my dishwasher wasn't draining. At first I called an appliance repairman…read morewho found nothing wrong with the dishwasher and told me to call a plumber. I called and was given a day and time but because of bad weather no one showed up. So I asked them to reschedule. The next day Jamie showed up and he was such a nice person. Knew exactly what to do to fix my problem. I had a nice conversation with him while he fixed my problem. I would recommend him and his company to everyone.

Had Steve and his team out to do a pre purchase sewer scope. Amazingly professional and through!…read moreThey even were able to find the buried cleanout and notified me of some potential issues I would have with the system. Great service, and I will be hiring them to remedy some issues they found after we close.

Called Northwest Drains to clear blocked kitchen sink drain. After he was paid and left, washing…read moremachine backed up into shower on that same drain line. He had simply moved the blockage six feet down the drain line and left it blocked. He very rudely refused to finish the job. Brothers Plumbing quickly found the blockage, cleared it to the drain stack, and tested that full kitchen sink and full washer drain freely. Brothers did a thorough job and charged less. If you do not wish to be ripped off, cursed at, and have to call a second plumber to finish a simple job, never call Northwest Drains,

I used to be a contractor and recognize quality work when I see it. Justin and his workers (his…read moresons) were extremely competent, efficient and also were great communicators. They even dealt with some repairs that were beyond the scope of the job and didn't charge me extra for it.

I have used Ben's for the last 10 years. I have a 1940's fuel oil furnace and they have maintained…read moreit perfectly. Outstanding service!

Brett arrived at the promised time and everything continued to be positive from there on. He…read morediagnosed our problem, gave us options, and did an outstanding job of replacing our whole house water filter with an even better setup to take us into the future. Highly recommend his services!

Outstanding Service from a True Professional I recently…read morehired Brett from Plumbing Repair Service INC in Port Hadlock, WA to help prepare my father-in-law's house in Port Townsend, and I couldn't be more impressed with the experience from start to finish. Some of the things he did ranged from refurbishing a 20 year old Jet Tube, Putting in a new Kitchen faucet in an old house, to installing a Water Heater. For the kicker, everything he did came with a one year guarantee to the new owners. That's a great way to stand behind your work. Brett was punctual, arriving exactly when he said he would, which immediately set a professional tone. His craftsmanship was exceptional--the quality of his work speaks for itself. He fulfilled every commitment he made, completing all the tasks he promised within the timeframe he estimated. There were no surprises or delays. What really stood out was his communication throughout the project. He kept me informed every step of the way, explaining what needed to be done and why. His pricing was more than fair, and he actively looked for ways to save me money wherever possible--a rare quality that shows genuine integrity. Brett combines exceptional technical expertise with honesty, clear communication, and professional reliability. If you need plumbing work done in the Port Townsend/Port Hadlock area, I highly recommend Plumbing Repair Service INC. Brett is the kind of tradesman you can trust completely. Thank you Brett for all your suppot and money saving suggestions in this huge project.

The former owners of our house planted many bushes and placed large rocks on the septic field. We…read moreneeded to remove these because they were interfering with the septic system. Brian from Boone's excavating did a great job for us. He cleared off the landscaping and removed the mounds of dirt that had been added. Now we have a nice flat surface where we can plant grass that will not interfere with our septic system. Brian was able to work in a small area and not damage our other landscaping. He did the work quickly and we are totally satisfied with the results.

We needed a large driveway installed in order to park our new RV. After having several people…read morecome out, only to tell us that they could only do so much and others would have to be hired to do tree stump removal or brush removal etc., we had Brian Cameron, co-owner of Boone's, give us a fair estimate on doing the entire job. They completed the job in just 1 1/2 days which included removing large shrubs and tree stumps all the while having to not disturb underground utilities. We left for a camping trip before they were finished to return to a job completed. They did a fantastic job and we would highly recommend this company to anyone needing excavation work.

Josh spent two days on my washing machine. He did not seem to know what he was doing. He spent…read moreabout an hour sitting on my couch looking at his computer to try and figure out what was going on. I did not invite him into my living room. He just sat himself down. He eventually said that the reason the washer was leaking was a tiny pinhole in one of the tubes. There was no way that little pinhole created the amount of water that came out of my washer. Then he replaced the tube with a dirty old tube that he said was "in the bottom of (his) truck for a couple years. Yuck! He never did fix the problem. Then he had the gaul to charge me $321 and tried to tell me it was residual water pouring out. He phoned me back five consecutive times to try to convince me of this. He talked to himself constantly and interrupted calls I was on by just talking over me. He did this twice without even saying something like "Excuse me, may I interrupt?" He went walking into my bedroom, where I was taking those calls without even asking! While I was on the phone he just started talking over my conversation. Horrible! Rude beyond belief and I really think he must have very little in the.brain department.

Josh was great! My washer went out in the middle of trying to move. He came quickly and…read moredetermined that it was a pump, he ordered it and came back the next day to install it. He worked hard and got the job done. I would definitely reccomend him!