This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.

My well water system was noisy and bathtubs were filling up with orange streaks - iron deposits…read more Lance came out and walked me through the process, starting at the well. Lance does not need much prompting, he will talk your ear off about water treatment. Turns out we have a good pump, a good pressure vessel, but an inadequate pre-filter. Lance explained that a higher capacity pre-filter was needed to clean up the system. He quoted a price and I said "OK." Dan came out the next week and did the install in about 2 hours. The system puked up iron for a few days, then leveled off. Just like Lance said it would. The noise is gone and the water runs clear. Next I'm going to have them install a filter under the kitchen sink so we can get rid of the water cooler in the corner.

Didn't resolve 'stinky water' issue after $4000 and 2 years of 'discovery'. Then the owner…read more'dropped me' by way of a huge service charge ($240 vs industry standard of $70-90). The company promised a customized remedy but, really, it was purely generic: pre-filer, salt softeneer, post-filter.

Matt and his helper did an excellent job replacing our older well pump today. They evaluated our…read morecurrent electrical system, made some necessary modifications and replaced the pump. They were knowledgeable, courteous and extremely helpful. We'll definitely use them again in the future, should the need arise. Thanks for the Great Service!

The same day I called 6 businesses, only A Plus answered, one called back, and only A Plus actually…read moretalked to me about our issue even though they had a very full schedule for the day. Some time opened up, and Matt followed up and had someone out same day. No pushy sales gimmicks and they very patiently explained their findings and recommendations. For the service level (phenomenal) and time spent on our property, the price was very reasonable. Thanks to A Plus, our ducks were able to swim the same day our water pressure plummeted and the rest of our animals (human and otherwise) were pretty happy too

Outstanding service, above and beyond, during this difficult time. My husband took in our defunct…read morepond pump yesterday and a fabulous technician took it apart, put it back together, said it was now working (which it is!) - all at no charge. And he just asked for a thank-you on social media. So here it is: THANK YOU!! (p.s. He also gave us a free bottle of bleach water to wipe things down. Bravo, Van Isle!)

From the owner: Van Isle Water Services Ltd. is a Canadian‑owned and operated distributor and retailer specializing…read morein water movement and treatment solutions. Founded in 1972 in Victoria, British Columbia, the company supports customers across Canada from three locations in B.C., combining deep product expertise with a large, readily available inventory to keep water systems running reliably. The company's core offering spans water pumps and related equipment for aquaculture, commercial and residential swimming pools and hot tubs, fish ponds, fountains, water gardens, lake and lagoon management, irrigation, water treatment, sump and septic, rainwater harvesting, groundwater management, and well water systems. Customers can also access in‑store pool, spa, and hot tub water testing and quality analysis, backed by knowledgeable staff guidance.

Great group of guys. I think it's a father som team. I called because my water was tasting a little…read moreweird and I didn't really know how it worked. They came out and tested it the same day. Provided a quote quickly and was really great to work with. Decided not to replace the softener yet but will use them in the future. I offered to pay for the test but graciously refused. Thanks Glenn

Really great products, service, and pricing, I spoke on the phone with the father and worked with…read morethe son. I'm at the six month mark currently with our system (greensand, carbon filter, and softener) and I couldn't be happier. My family members routinely comment on how good our water tastes and looks. Also, when installing the son found a slight concern (no air gap) in our plumbing system from the previous filtration system, and very kindly installed one for us on the spot. This company is run by decent individuals who look out for their customers' interests. I cannot recommend them highly enough.

DO NOT HIRE THIS COMPANY! We paid approximately $4,000 for a…read morewater filtration system and after the work was done, David Scott stopped responding entirely. We have made multiple attempts to contact him with no resolution. After looking into his background, this appears to be part of a pattern involving multiple liens and court judgments for unpaid debts. We are now pursuing legal action to recover our money. I strongly recommend choosing a different company.

like many who posted on here I've had similar experience with this company or a deposit was paid…read morerequiring half of the total and then the owner of the the . He's unable to be reached via phone text or email currently it appears his closed June 2026. He's never made any attempt to refund the deposit or notify us as the customer that his business was going to close.

Tino was good. He found the problem quickly; then showed me how to deal with it if it ever happens…read moreagain.,He installed my new filters. He showed me how to use a TDS meter to tell if my filters need changing. He showed me how to find and use the 'Kill Switch' should the flooding start ever again. And he gave me tips about maintenance to avoid having this blockage again. He was polite, sense of humor, and worked quickly but efficiently.

The are great .... I called they actually answered the phone .... no waiting on hold .... unlike…read morecrystal springs/sierra .... totally bad service ... my service started the next day - all setup and the next delivery was great and way cheaper than the others!! Highly recommend them.

Steve is super kind! he is willing to help and work with his clients! he is an owner who actually…read morecares. thank you Steve for helping me and my husband!

Stephen is awesome! He is our go-to for anything pump or irrigation related. He is widely used in…read morethe area because he's quick, thorough and priced right.

I noticed that this company had some poor Yelp reviews and they might not even be aware of it. I…read morethink most of their business is from word of mouth so many satisfied customers might not even review them in Yelp. Dahlman Pump added a 2nd storage tank to my water system last year. They did the work in a timely manner and even came in under budget, so I have no concerns about their work. I would recommend them to my neighbors.

Hello, Used these folks for decades. Since 1959 actually. . They recently installed a filter/…read moreblue light system promising verbally it would pass water purity tests. It won't, Dahlman and I have tested several times. but each test failed. Now they have ignored several requests for making it right. Ed B Sedro woolley