I have been coming for Glenda's for about 13 years now. A couple of years ago, i was going quite…read morefrequently and it's slowed down as of late. My normal esthetician, Sherry is no longer there and I had my first appointment with HeeSun. I selected the 90 minute purifying facial. And it was amazing! A small massage is included in the 90 minute facials and she is wonderful! My skin is glowing and I feel super relaxed. Glenda's is a nice, small, quaint little day spa. Please do not go expecting what you would find at the larger, fancy chains. Those are nice on occasion, don't get me wrong. I would certainly recommend Glenda's and now HeeSun who I am going to begin visiting regularly! I had previously rated my experience a 4 star. I've bumped it up today based on my experience with HeeSun. Just a note. There is a checkin special here through Yelp which does not appear to be valid. The receptionist indicated this is not supposed to be listed here, so until they pull it, you will likely have issues redeeming it.

My husband and I celebrated our first wedding anniversary a couple weeks ago and my parents…read moresurprised us each with a one-hour massage at Glendas. It's in a cute, little white house on a side street in Bel Air, away from all the big stores and traffic. The spa is on the second level and as you are going up the stairs you can hear slow, relaxing music playing. I love that the setting for this spa is in a house because it makes it feel much more homey and relaxing. The "trendy" spas seem too busy with people rushing around and I can't fully relax. The atmosphere here is very calm and soothing and definitely made my massage more enjoyable. Roseanne was my masseuse and she was very friendly. While I was filling out the initial visit form, she introduced herself and offered me a cup of water. She took me to the room and we talked about what areas I would like her to focus on and then she stepped out so I could get undressed. The next hour was completely wonderful and relaxing. Roseanne concentrated on my upper back and lightly touched upon other areas, just as I requested. After the hour was over, Roseanne left the room and I got dressed and met her back in the main waiting room where she gave me another cup of water. We chit chatted for a few minutes and then I left and felt so rejuvenated. I would definitely return for another massage :)

I still believe the merchant did not go out of their way to ensure I had the best possible…read moreexperience. Scheduling is extremely limited, and there was a clear lack of communication around availability. While I understand prioritizing existing clients, there appears to be little effort to accommodate new or prospective clients. Additionally, I couldn't help but feel I was treated differently because I used a Groupon voucher. The service I received came across as secondhand, as if my business was less valuable. Regardless of how a customer books, the quality of service should remain consistent. For the record I did in fact include all messages between me and the merchant if I can even call her that for the lack of service provided. Overall, this was a disappointing experience, and I would not recommend it to others.

Markia is so kind and patient. I have been trusting her to do my facials for the past 2 years. I…read morealways leave her feeling relaxed, refreshed, and glowing.

ATMOSPHERE: The salon is clean and busy in a good way. And I saw people cleaning to keep it that…read moreway between clients. It was well decorated and felt like a "proper salon" whatever that means. But it's just a vibe I wanted to write about. SERVICE: Everyone was very friendly. I checked in and had a seat and although I was early I was taken in quickly. Sammie (sp) was doing my hair and she was friendly. She me if I wanted water with ice (I did lol). It was just all around clearly good at handling my hair. I have found some hair stylists did struggle with my thicker South Asian hair but she was good. Clearly has the experience. Also apparently she does make-up too. PRICE: for my haircut and blowout was $60 without the tip. The tips must be paid in cash I believe. PARKING: behind the building. And on Saturdays this place is very close to the Bel Air Farmer's market. Just saying you can get some nice flowers and a great cut together. So overall, I would really recommend this place. I looked tired but my hair looked great when I came out so.

Beautiful Salon, conveniently located in Bel Air…read more Chris is an AMAZING Esthetician! Always the professional.

Lauren did such a wonderful job coloring my hair! I love it! I've gotten so many compliment.read more

This is a very nice spa. I've only been here for facials so I can't comment on the other services…read more It's very modern, appears quite clean and sleek inside. I try to come every few months for a relaxing facial. My experience today was not as pleasant as my other two visits. I've been trying out different estheticians to see which one I like best for my facial. I booked at a certain time to try one a specific esthetician only for a different person to be there on the day of my appointment, saying the original esthetician is doing massages all day. I guess my visit must have been one of the earlier ones bc there was no one water available; it's usually in the lounge area. As it was early in the day, I was surprised that there were no slippers my size (7), the tissue box was empty at the counter in the changing area, and there was nearly no toilet paper left. I hope these are all anomalies because my prior two experiences were more pleasant. Overall I'd give this place a 4/5 but if today had been my only experience there, it would have been a 3/5. I'm hoping my next visit will be more pleasant.

Walking in with aches and pain or even concerns and I promise you will leave feeling educated and…read morerelieved!! Maura is my go-to!! I was involved in a car accident and still have pain on the side of my body that was damaged pretty bad. I voiced that to Ms. Maura and she always takes the time to make me feel so much better!! She uses several techniques to give me relief from the constant pain. It's such a positive feeling knowing you have someone that is willing to take the time to listen and try out different techniques to help you feel the best!! Remedy offered several series packages for just about everything they offer! It's a great way to save money and get locked in with a certain package so you can have re-occurring treatments for less money! They offer facials, different massage techniques, acupuncture, floating and they even do bridal packages. So there is something for just about everyone!! Just a little tidbit but I also just realize that they sell beard wash and creams as well All in all this is now my go to massage therapy location because I know for sure Maura will go to great lengths to make sure I am taking care of!! Thank you so much for all you do Maura!!

I left feeling like a weight was lifted from my muscles. Very friendly and professional from the…read moretime I walked in the door, in treatment room, and upon checking out! I will be back and have already scheduled another massage! Thank you so much for helping elevate my pain.

I've been searching for a new stylist since my original stylist left, and Alison absolutely killed…read moremy hair. I absolutely adore it! She gave me a full highlight, and she convinced me to get layers, which I've had a few times before and never was happy with. But whatever she did, slay. I haven't been this excited about my hair in a long time. I highly recommend Alison!

On a recent visit to Jordan Thomas, I was informed that a 3% "overhead fee" would be charged on…read morecredit and debit card transactions to offset training and material costs. When I explained that it is illegal to charge any type of fee on debit card transactions, the GM argued with me and tried to tell me it's not a credit card processing fee. Ironically, it just happens to be 3%! As a client, it is not my responsibility to pay your credit fee/overhead fee. That is your cost of doing business! Also, I believe you take that deduction as a business expense on your taxes. Most importantly, in all US states, it is illegal for merchants to charge a fee for using a debit card, including surcharges. This is because the Durbin Amendment prohibits debit card surcharges. While some states have laws restricting or prohibiting credit card surcharges, debit cards are specifically exempt, meaning businesses cannot add fees for using them. In this tough economy, I'm surprised a business would attempt a money grab for services that are discretionary in nature, and typically, only received as the budget allows.

3/2/2026 2 years later and I must say Josh still has it. The…read moreladies are always so polite the store stocked up with new items including the magnesium bath flakes ( recommended by Josh and it was easy to use when I got home), jewelry, lotions the list goes on. All the suites weather it's tanning, massages every room is clean and inviting. Josh seems to always find a knot I didn't even know was there every time. Deep tissue is a preference but they have many options to choose from. A yearly treat that I will indulge more in the year for sure.

Aruba did refund my daughter her payment . Never heard back from owner…read more One thing is when I booked another appt at the only time i had available I immediately got a call back saying it wasnt available after all. Maybe just a coincidence . But ill listen to my gut and find another spa.

I had a gift card that I wanted to redeem. I didn't know how much was on it so I called and they…read moresaid they could look it up over the phone using the number on the back of the gift card. The person on the phone told me it was for $150. I asked how much for a 60-min full body massage and they said $130. I was like Great! So I booked an appointment (6 weeks out). This was my first time at any Massage Envy and was very excited for it. Few things left me feeling disappointed.... 1. In the room they walk you to where typically you sit and begin relaxing your mind, there was no tranquil music, water, or anything that resembled anything more than a doctor's office waiting room. 2. Afterwards, they did not offer any water or appear to have any water available. I brought a big water jug with me but intentionally left it in my truck knowing that ALL massage places offer plenty of water after massages. Staying hydrated immediately following a massage is essential and every massage place I've ever been to always has plenty of water available - pretty basic and standard. The woman who performed the massage said, stay hydrated, on my way out and I was thinking ok, can I have a cup of water then? Not even offered. 3. Upon checking out, I was informed my gift card was only for $130 and not the $150 I was told over the phone. Ok, honest mistake (I always try to give the benefit of the doubt). Then was informed the massage was $145 not the $130 I was told when booking. I was told their rates JUST WENT UP, $15. I said, so when I booked it was $130, you raised your rates since then and you all don't honor the appointments that were booked prior? "Unfortunately not" was the answer. So I went from having a $150 gift card for a $130 massage, to having a $130 gift card for a $145 massage. That's a $35 swing just like that. Then they tried to sell me a membership. Ha. Yea no thanks. My advice to this franchise owner, at the VERY least - OFFER YOUR CLIENTS WATER AFTER A MASSAGE! You might be the only massage establishment that does not do this. Especially since you are the most expensive place in town.

poor customer service and online service. attempted to book a appointment online. after booking…read moresaid complete, showed up to appointment just to find out there were payment steps missing during booking that never showed up online. rep durinog check advised that they could see were I attempted to book did not have me scheduled. the rep then tried to book me in person for another day and said that they have more appointments available that don't show up online. what's the point of having an online booking component if it's not aligned with the physical booking????