AVOID AT ALL COSTS!! Unless you want to be scammed, verbally abused and threatened... (Don't let the "NICK" reviews trick you - This DOES NOT reflect upon the previous reviews that mention Nick, as I found out NICK IS NOT AFFILIATED WITH THIS Mobile Mechanic and Mobile Mechanics has been trying to use Nick's outstanding reviews to trick other people into thinking they are affiliated and legit even though Nick has never worked with them).
Spoke to Steve, which I assume to be the boss/owner, who was prompt about sending a mechanic asap BUT found out AFTER THE MECHANIC ARRIVED AND BEFORE ANY DIAGNOSIS OR WORK WAS DONE that he expected me to PAY IN ADVANCE for DESPITE THE FACT
(1) they didn't know what was wrong with the car
(2) admitted to not having any parts (though they told me earlier over the phone they had all the parts in stock) but would pick them up after diagnosis
(3) it was late on a Sunday evening, which most part stores would be closed and
(4) obviously, they had yet to diagnose and find out what needed to be repaired YET expected me to pay.
After refusing to pay anything BECAUSE NOTHING WAS DONE and THEY DIDN'T know what was wrong, the owner kept harassing me, calling my phone and the mechanic's phone and trying to scare me into paying, lying about a $145 minimum for sending a local mechanic and then kept threatening to sue me and to send a tow truck to impound my car.
I apologized to the mechanic for his time and thanked him graciously for coming, because it was not him that was rude, but it was his boss/ the owner (who's obviously some sort of violent, abusive dictator type) and quickly ended the conversation with the owner who kept calling my phone until my phone battery died (because being stranded on the side of the road with a dead car wasn't enough).
AVOID THESE PEOPLE AT ALL COST or at least MAKE SURE you get the service done BEFORE paying, you get a paper receipt, invoice and warranty and business card from the company and the mechanic himself. Protect yourself b/c these people (or the company/ owner to say the least) WILL SCAM YOU and not only leave you on the side of the road, but happily take your money as well or threaten to impound your car and then leave you on the side of the road. The owner Steve should be under investigation and arrested for his illegal, threatening and verbally abusive conduct. Good thing I was smart enough to walk away instead of being threatened and scammed. Spare yourself and go elsewhere.
P.S. It became more and more apparent that these people attempt to scam you b/c he kept changing his prices and then even tried to get me to pay half of some ridiculous amount before the service was done and then to pay the remaining half after the work was done WHEN THEY STILL DIDN'T EVEN DIAGNOSE WHAT WAS WRONG WITH THE CAR YET just so I would agree to let the guy start to work on my car and I would be stuck with whatever they do to my vehicle and having already paid. TRUST ME - STAY AWAY FROM THIS PLACE AND ALL 22 OR SOME ODD LOCATIONS THAT THEY CLAIM TO HAVE.
Need I mention, the mechanic was not surprised and even apologized on behalf of Steve b/c apparently that's how the company/ his boss works. Horrible experience! read more