I have had to call West Cobb Sanitation three times to pick up my recycling. They just forget to…read moredrive their trucks down my road on my scheduled trash day. I've called management three times. They apologize and give me a credit, but never correct their issues. I don't understand what's going on there internally, but do yourself a favor and find another trash service. These guys are a joke.

West cobb was great once they got bought out by this new company all they care about is the money…read morenot the customer. Last time I made a payment I had payed an extra $40. Just like clockwork my trash and recycle was supposed to be pickup today and it was missed. I looked at the website and said I didn't pay, well I never got an invoice to pay the other $40, would have been nice to know. I ended up paying but now I have to wait another week for them to pickup. All they had to do is email or call is all it takes, I would understand if I was 1 month behind but not a week. Do better with your customers.

Company started off good but was sold or brought out or merged with another company (not sure…read morewhich) and never informed us of this change. They didn't pick up our trash (entire subdivision) for two weeks straight and continued to pretend like they were coming after numerous phone calls knowing the company was in disarray.

Poor service!!!! They did not pick up our trash it's been 2 days!!!!! Outside stinks so bad! They…read morepromised to be here by 6. It's 8:30pm on Friday and they are closed until Monday!!!!! I'm sick. SMITH SANITATION SUCKS!!!!!!!

I have been a customer for over five years. Over the past 5-6 months, there has been a noticeable…read moredecline in service. My trash can is frequently left on the lawn instead of being returned to the driveway where it is collected and on more than one occasion trash was left on the driveway even after an extra pickup was requested and approved. When I contacted the company today, I noticed the service name is now Arrow Waste, which may coincide with these changes. I also attempted to call to cancel service, but my call was not answered.

Customer service is -0. I have been calling for 3 weeks to have my trash bin picked up since I…read morecancelled service with them. Each time I'm given a day for pick-up, they never show up. My reason for cancelling was because their price increased, but service decreased. They leave trash in the streets. You can tell when it's their trash pick up day for my sub division, because the streets are filled with litter on that day. Now all I want is for them to pick up their trash bin, I've moved on.

I Love Southern Sanitation. They always do a great job, the workers are friendly and polite, and…read morethey have never, ever missed my pick up!!!! Plus they are reasonably priced!!!! Thanks Southern Sanitation for the great job yall do!!!! They always do a neat job, as well, not slinging and dropping trash, and leaving it, all over the ground as I have seen other pick up companies do, leaving trash as their truck drives off. Southern has always done a great, neat, job!

This company is a big waste of time. Years of doing business with this company and they speak to…read moreyou like there servers my business for free . And the best part is after the owner was very rude with my wife and I we called wm.com and got a way better deal for a bigger dumpster and wonderful service.

I literally can't say enough about how amazing their service is. For a family of 3 we seem to have…read morean awful lot of trash, not to mention I am always cleaning out things and ordering things. So needless to say I am constantly having boxes and bags of garbage. They are always very helpful in picking up these extras for an extremely minimal fee and with no hassle. They are always pleasant and polite and provide the best customer service. They even go out of their way to pick up in my area because only one company other than D & D provides service to my house and that company is not only expensive but they have THE worst customer service. D&D is THE BEST! Thank you for all that you do!

Red Oak Sanitation is by far the worst trash company I've ever dealt with. Their service--when they…read moreeven show up--is completely unreliable. On the rare occasions they did service our neighborhood, they left garbage scattered throughout the streets and routinely left trash cans in the middle of the road, creating traffic hazards. One of their drivers told me I needed to break down my boxes in order for them to be picked up. I followed the instructions exactly the next week--boxes were broken down completely--and yet they were still left behind. Their customer service is virtually non-existent. During business hours, they only have an answering service. I left a message and never received a callback. I even attempted to use their texting option as suggested, but--just as I expected--there was no response. If you have a choice in sanitation services, I strongly urge you to avoid Red Oak Sanitation at all costs. The lack of professionalism, communication, and basic service.

So terrible, I do not know where to start. We have not been with this company long, and I think…read morethey may have purchased the original company. One week when our trash wasnt picked up, I realized I hadnt seen a bill lately. I tore my house apart, searched through every email, nothing. I called the company, but they have no one to answer the phone and hang up after 10 min. I tried the "pay my bill" service over the phone, but they claimed to have no account with my phone number. No response to my "contact us" submission. I finally try to the text option. They were able to provide my account number so that I could access my account online and there of course was an overdue bill I was never sent but with no indication that service was terminated. I paid the bill and asked for clarification on if I was still scheduled for pickup. They said no, my account was canceled. I sent additional messages asking clarification on what needs to happen for my pickup to resume (paying fees, etc) . 5 messages, no responses. In essence, they canceled my account without sending an initial bill OR reminder through mail, email, text. Nothing. 10/10 customer service! Don't trust anyone who sells services door to door.

Always great service & quality work! Have used this company several times now . I highly recommend !read more

Horrible cleaning company! I needed a deep clean for an empty house with no furniture. Seems like…read morean easy job. The man and woman duo were just standing around in one bedroom not doing any cleaning! There were blinds on the floor needing dusting--they decided to just leave it there until I asked. I did not see a single duster, mop or vacuum in action. Every inquiry was met with "that's not my job" when you are literally cleaning an empty house! Then shortly afterwards, they packed up and abandoned the job without a word. Very unprofessional and unskilled!

Booked ATL clean for a move-in and was very happy I did. From the jump they were very responsive…read moreand keep me informed about everything from confirming the date , what time my cleaners will arrive, and forms of payment accepted. My cleaners name was Elvia and even though she was pregnant, she put in work, got things spotless, and got into all the nooks and crannies. They really went above and beyond my expectations even climbed on top of the counter and cleaned on top of the cabinets something I probably would've never done (sad to admit). I have to say I priced around and found that they were the best for what I was looking for. I would definitely recommend and rebook Atl clean in the future.

Honestly, they did an absolutely amazing job with my house! I scheduled a deep clean before hosting…read morefamily for the weekend, and the team left my bathrooms and kitchen completely spotless and sparkling. They were super polite and professional the entire time. Knocked off one star just because they are definitely on the pricier side compared to other local services, but for the high quality of work, it was totally worth it.