I wouldn't give any stars for this dealer. Don't buy from this dealer unless you're a mechanic. I bought a truck from these crooks and was given the assurance that it runs perfect. First of all when taking the truck for a test drive there was absolutely no gas and they wouldn't put any in it. Truck was a 4x4 and I wasn't given the chance to test it. Unfortunately I went ahead and bought it and after getting gas and driving it home it would not shift to the higher gear on the freeway. It also was leaking coolant or should I say rusty water. After getting home I found there is a leak in the thermostat area. I also checked the trans fluid and it was low so I added some and the next morning all I added leaked out on my driveway. These people just purchase cars at the auction don't do anything to them then put them up for sale for unsuspecting consumers. read more

I shopped all around Southern California for a good priced BMW . Went to ocean auto sales and as soon as I stepped on the lot I was greeted by a very helpful salesperson. They were able to get me financed and gave me a great deal on the car!! I got it for $2,000 LESS than I was going to pay for a BMW at a different lot. Also the car they sold me was in much better condition than the one I was going to pay more for! I drove off with my car that day and I have had no problems with it whatsoever. If I ever need to purchase another vehicle I am definately going back to Ocean Auto Sales. read more

I bought a car from these guys and they are highly misleading and they use deceptive trade packages. They sold me a car that had a major problem that was easily masked by leaving the dipstick out to relieve the vacuum pressure. Within a few hours of buying they refused to do anything whatsoever even though promising to accept the car back if it had major problems. I bought on the weekend unable to take to the mechanic until monday. They deceived me and convinced me to sign the 2 day release by promising me that was only if I did not like the car but if I brought back a mechanic estimate for major issues they would take it back of course. All lies. Even though I bought a warranty this was not covered. They lied, left me high and dry and are bullies. I spoke with Wally in person but he represented himself as someone else. He is a serious liar. Avoid at all cost this place. Bob, Kent, Wally and Pete all lied to my face and they kept passing me between each other. read more

(1) June 9, 2012, my son went into their auto dealer ship He had just gotten out of the Marines. The sticker price was $7,900.00 as both agreed. They wrote up the contract for $10,999.00 I have a copy of what it was advertised for on the internet. I know buyer beware but there were a lot of circumstances. Mainly his grandfather was dying and he wanted to get to Iowa to see him one last time. The dealership knew this so they rushed him thru the paperwork. He thought they were doing him a favor. Finally relieved to get on the road is when he discovered what the dealership had done. When asked about the price they said it was a typing mistake on the internet. Oh, by the way his Grandfather died a couple of hours before he arrived. There's a lot of other uguly stuff they pulled. (2) My son had wrote them a check for the balance and asked them not to cash it until he got his finances together. Well you guessed it, they cashed it without getting the okay. Then they had the gull to charge him a $50.00 NSF charge. They are the most unproffesional business I have ever experienced in my life. When you call them they swear and hang up on you. I can see why they won't talk to me, but they also, will not talk to my son. He's dealing with a lot of stress right now, that's why I am writting this for him. Transition to civilian life is not easy. (3)After reviewing the vehicle registraion document, the odometer on my sons form has less miles on it then when the dealership purchased it from the previous owner. Does going backwards lessen the miles? It also states that a photo must be taken of the odometer at the time of the sale. Well you guessed it, just another typing mistake. Oh, also no photo, they hung up on me when I asked for it. (4)The other thing I wonder is why it took over a month to get the title and it was not in the dealerships name it was the previous owners name. My son is told by the DOT it has to be in the dealerships name, he had to return all paper work and is now driving a car without the title. Is that their way of avoiding registration and title fees. I also suspect they may not be paying the proper sales tax. When asked repeatedly why they did this, they said they did not know Iowa laws. As a bussiness they need to be aware of them. Believe me I am no where done. I am going to contact the attorney general in California, as I encourage everyone to do the # 916-445-9555. Than there is the better bussiness bureau, and dept. of motor vehicles at #800-777-0133. Also try the Investigations bureau at 866-908-4636. Hey Wally have a nice day. The power above will deal with you, just like you deal with us on earth. It 's not looking to good for you!!!!!!!! read more

If it were possible to do negative stars i would give ocean auto sales -50. I pray that you come to this site before purchasing a automobile. Not only is their staff misleading and unprofessional; they are hostile and argumentative.My sales person Wally who actually is the owner tried to tell me the hole on the bumper of the truck I wanted was a tow package. I thought ok maybe he just doesn't know much. Nope not the case it was to get the value higher on KBB. I asked if there was anything that had happened to the truck or anything wrong with it he said he wouldn't sell me the truck if it had something wrong. Before I got it off the lot the check engine light came on and it had stalled. The owner Wallace Hart told me that he had to talk to his boss before he could do anything with the contract I had signed and then yelled at me that they don't cancel contracts!!!!!! They never have and never will.....ever!!!!!!!!!! He then threatened to ruin my credit if i didn't take the truck. Don't ever do business here pleaaassseeee! read more

DEAR GOD DO NOT COME HERE! WORST SERVICE I have ever experienced. First the car was priced $3,000 over Kelly Blue Book. They are very disorganized, they said that the car was inspected and all ready to go. After a week they said that they needed the card back really quickly. They would not tell me why and answer any of my questions, later to find out that they hadn't smogged it or done an inspections. The car failed smogged and they said "they would fix it". I dropped off the car with a full tank of gas and it was there for over a week being "fixed". When I got it back there was NO gas in it at all, and they took it to "one of their guys to get it smogged". Also it had been hit by another car at their shop. So at this point who even knows if they fixed the smog problem.... I am doing more research...They also wouldn't tell me what had to be fixed for the smog. When I complained about everything that had happened they argued saying they would take the car back because they have other people interested in it. I am so frustrated and upset, and they have been nothing but rude to me and my husband. The sales people argue in front of their customers and will yell at you. There are so many other awesome dealers...don't go here read more

This place sucks. They will try to rip you off. Save yourself the time and go somewhere else. They're super pushy and their cars are way over priced. A while a go I went there to try and look at a car. They wanted $5000 for a 2001 civic that had about 165,000 miles. I obviously said no. Later on I tried to sell them my Honda Civic that I bought somewhere else. This time one of the workers told me that he could only give me about $900 because they would only sell if for about $1300. I laughed told him to give me my title back and left the place. The car I wanted to sell was in better shape, was year new, and had way fewer miles than the one they wanted to sell me. read more

This business isn't even worthy of a quarter star. Wally, lies in court because he thinks he is an honorable businessman. He sold me a lemon in 5/2012. It's his word agains your if not in writing. Overestimates licensing fees and his dtr went to get car registered 6 wks later but $120 additional charge was his fee. For what, timeliness? Brakes went out in 18 hrs...less than 40 miles use. He had my trade-in. It cost me an additional $3000. He says there is no penalty for prepaying and will knock off all future interest owed if payed early. He was going to take off $100 on a balance of $9,000. Paid $2000 for six payments of $314.92. In his "business sense and logic" $2000 was one payment and I missed two payments so he gave notice the car will be repossessed. I have to pay $629.84 tomorrow, plus his fees for inconvenience or my car will be repossessed...probably on Christmas Eve day. He and his staff are not honorable, are unprofessional, threaten to call the police if you argue with them and he'll physically push you out of the way if you stand in his way and argue. It's his and his staff's word against you. I could say more, but why? He's an honorable businessman. If someone had something good to say, don't you think it would be more than "Great car, great price, easy to do business with"? read more

Please, please, for the life of god please don't go to this car lot. Please read the rest of the previous post on yelp. Not only should everyone of the staff be in jail but Wally the owner should never be allowed to sell cars ever! I previously loved San Clemente, now, from my experience at Ocean Auto Sales, I will never go back to that town. If city council and the chamber of commerce can't identify "crocks" operating in there town, then I can't trust the other establishments. I know this business is probably the only one, but I'm so sick over my own car experience, the sight of this horrible place now sickens me. Crazy, I had been going down there for many years, and grew up there as well. I purchased a mustang cobra, and the salesman named bob wouldn't even put gas in the tank. Actually it's just courtesy. I left the lot with an empty tank people! The check engine light came and starting missing terribly, just 30 seconds after my departure. When I brought it back not 2 minutes later, bob hooked up his scanner and proceeded to B.S me. I then remembered California's wonderful of buyer beware. But people, this is different. I knew then,,,,I got screwed over. The odometer has been tampered with, and never worked since the day I drove it off the hell hole.The brakes were bad. I had to put a clutch in it and replace one front tire that was so unsafe, the guy at discount said he couldn't believe it didn't blow. I brought all this up the week I bought it and got no type response, other than when will you have the rest of my money? The car now sits at a shop, and because the balance owed to the business in question, has out weighed my pocket book along with my 5500.00 down, I'm not paying them one more dime of my money. I'm on disability with a rare disease and cannot afford to watch these people get richer while we get poorer. I would rather eat my 65% down then hand them another nickel that I don't have. Now they will pay to get an unsafe car back from the shop. I am now broke walking, This happened 24 days ago. I'm going to every city council meeting, and will be picketing the side starting next week everyday as long as it's legal. And can physically stand there long enough. I am willing to forfit all the money I lost 3 weeks ago just to never have to see them again and I'm not giving them another dollar of my families money. They now need to pick their vehicle up from a mechanic and pay the bill for once, or this nice man who owns this shop will own a cobra with a lien in 30 days. Anyone wanting to discuss their case please email me as I think a class action law suit is coming! My biggest disappointment is how this reflects on the town of San Clemente......... Please attorney general do something, I've never such poor reviews in my life. Never knew a business could last this long with such horrible practices. read more

Wally is a snake. I am writing this review as someone who wanted to sell a car, and he wouldn't even give an estimate. He demanded the title and treated me as though I was an idiot. The guys working inside were very nice, but the buyer made me feel incredibly uncomfortable. Pushy, and dishonest within two minutes of talking. I wouldn't trust him to even sell my car, which is in great condition. read more

They posted their 1999 Miata as the 10th anniversary edition with 6 speed transmission. It was not it... it had 5 speeds and not the 10th anniversary edition. they don't even know what they're selling. read more

do not go here , they will sell you crap . if you have bad credit shop around , ask friends for referrals , check out the business before you buy . they clean the inside of the cars good but check no mechanical issues. my car broke down 2 months after lots of $$$ to fix . they provide no car fax they even dont want you to test drive the cars. after talking to alot of the automotive repair shops in the area they couldnt believe i bought a car from them , most dont like them , which should tell you something. they will take advantage of you any way they can. bad bad local business. stay away . read more

DO NOT EVEN STEP FOOT ON THIS LOT!!!! We purchased a Prius for my daughter's graduation, and within 1 month, the car stalled on the freeway. We took it to the Toyota dealer to find out it needs a whole new transmission. What is WORSE. we ran a CarFax on it and found out it had been in 2 undisclosed accidents and had parts from other salvaged vehicles on it as a repair. read more

Great car, great price, easy to do business with. My daughter is very happy with her used Honda CRV. Thank you Ocean Auto!

I updated my review because Wally said he would get me financed while an insurance claim was pending for my totaled car. And he did, The numbers were OK, but it was for a different car, which ultimately I chose not to go with. The salesman, Kent, that they assigned was pretty great. As I was leaving, Wally had me drive a very cute little Mercedez Benz, which was perfect, but when I called the next day asking him to put the numbers together for me so that I could bring the proper down payment and drive away with the car, no one called me back. I later learned that the financing was only for the first car, which I understand. Wally did what he said he would do and I appreciate it. read more

Bought my first car here and it's a great car! Brought my step dad who worked for a BMW dealership and he agreed it was a great price for my car! Kent helped me with purchasing the car, Pete made the process of selling my old car very easy, and Wally suggested to go to a credit union for a loan so the interest rate wasn't high. They were good guys that knew a lot about the car and offered me good advice. They won't take up all your time like other dealerships or give you specialty coffee drinks to persuade you to buy their cars. They'll give you the facts, put you in a car, and send you on your way. Over all, cool guys and an easy process. read more

Like every dealership there's going to be things you don't like. BUT I went here with a credit score of under 500 and they got me approved on a 2012 Hyundai. Overall I'd give them a 5/5 for getting me approved on the car I wanted and for the time and effort they put in. HOWEVER what ever car you choose to buy ask them to put gas in the car first. I asked them and they said NO and needless to say I didn't make it to a gas station before it ran out. But if you have bad credit and need a car ASAP go here. read more

I want to thank the people who bothered to write reviews for Ocean Auto. They advertise heavily in the pennysaver, and I was considering looking there for a car. Thank you for saving me. read more

This is the worst. Negative stars x5. Walley is a liar. Soon as we drove off the lot engine light came on. Sold us an illegal vehicle. Wouldnt take it back even after he said we could tear up contract if we didn't like the vehickle. Illegal to sell a vehicle in Califrnia with light on. Walley simply resets the engine light on. Doesnt remedy the problem. So engine light comes on again but by then your screwed. DMV is notified by me. You need to notify the DMV too. If this happened to you. Stay Away. STERIO DOESNT WORK. ENGINE LIGHT ON. AIR COND.DOSNT WORK. IN BACK. DOORS COME OPEN. DOOR AJAR LIGHT IS ON. WONT GO OFF. LIAR. LIAR LIAR read more

Underhanded and manipulative. Don't believe any positive reviews - those are probably from Wally the owner or one of the sales guys. Wally the owner will blow up on you if you decide not to buy. We choose not to buy the vehicle that they were selling for 3k over blue book and he is trying to force us into contract that was never completed, after we declined financing. After we had talked to some other lots and our local mechanic we found out about Ocean Autos reputation - I wish we had checked before we ever walked onto this lot. BEWARE, BEWARE BEWARE! They don't rate the star I have to give them to post this. read more

Oh if only I had read these reviews before stepping foot into this swamp of deceit. On New Year's Day, our family ventured out to look for a car for my 16 year old daughter who had sacrificed and saved for what should've been a wonderful memory. Instead, it will go down as her first exposure to the dark world of used car salesmen. After picking out a 1999 Subaru and taking a 10 minute test drive, we came back to the dealership to fill out the paperwork. Wally assured us that the car had undergone a "thorough inspection". When we came to the section of paperwork that gave the option to put down $500 to enable us to return the car if it did not perform as expected, Wally quickly said, "Nobody does that." Being the son of a former car salesman, I should've seen that red flag from a mile away. But, looking at the smiling face of my daughter, I complied. We left the shop, drove 10 miles on the 5 fwy, and the car began to overheat. Thank God we made it to the rest stop. 2 hours later we were back in San Clemente. We spent the night so that we might be able to confront Wally the next morning. When we entered the office, he wouldn't even look at me. After I explained what had happened, he said, "You never know with these cars". Then, after I challenged his integrity, he handed me a $200.00 check and said, "This will probably be more than enough to cover the repair. I really don't have to give you anything." Well, he sent me to OC Auto Repair on Pico (BTW, this place deserves a 5 star rating). Diagnosis? Broken Thermostat, Alternator, and Radiator. Cost? $1200.00 Lesson? Don't step foot on the lot of Ocean Auto Sales. God have mercy on your soul Wally. It's never too late to turn from the dark side. read more

Like everyone else said, if jt were possible to leave less than a 1 star review I would... AVOID THIS PLACE, any review written with four or five stars if any are probably an inside job. Everyone I've ever spoke to about this place knows to stay away. They'll screw anyone over including your sweet old grandmother. I'm a tow truck driver and I've towed cars that were sold there a month after someone's purchased it not even driving it yet because they're in the worst non-drivable condition. And they tell you they sell AS IS. I bought an 01 Ford Ranger there a year ago and I'm still fixing things on it. I had to replace the entire cooling system( radiator, water pump, thermostat, hoses) and next up is the entire suspension(upper and lower ball joints and shocks. Breaks were completely under spec. Have to replace the rotors and break pads as well. I was desperate at the time because I needed a vehicle to drive for one job and to get to the other. So I was easy prey. Kent one of the salesman there seemed to be a pretty rad dude. Until you figure out what's going on there... Wish I would've done my research on this business. I can't believe they're still IN business.... They must pay people off or something.... I could go on and on. I'll just leave this ended for you. The car I towed for someone. They bought from Ocean Auto. And it had a blown motor. They sold a car that had a blown motor to this nice kid an probably won't help them out an refund or anything. Professional scam artists! read more