Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

This guy "Ofir" is a liar and horrible businessman. I rented a property on Airbnb and asked ahead…read moreof time if there was construction - to which he said no. Then arrived on site to a massive renovation happening next door. I called him to ask him to please refund since he was not honest about the situation and he told me to stay on site a night and we'd deal with it the next day, to which I said no. He then wrote a very nasty and misleading review on Airbnb about my stay even though I was only onsite 15 mins. AVOID! These are scammers only interested in making money, not honoring the guest. Here is proof he was lying: https://drive.google.com/drive/folders/1T3rjUNGn09JdJyrSXdBb75g3CTCHlWZ0?usp=sharing Also he wrote this nasty review on my airbnb (which is the only bad one out of 30) and it just shows what a misleading and disgusting person he is: We were disappointed with our experience hosting V. Throughout her stay, she expressed dissatisfaction with the property and, unfortunately, made repeated threats to leave a negative review. V mentioned that the scent of cleaning products was too strong, but we explained that we prioritize sanitization between each guest to ensure a safe and clean environment. This has never been an issue for previous guests. Additionally, she mentioned construction next door. We personally checked the property earlier in the day, and there was no active construction at the time. While it's possible the neighbors were doing light work, there was no disruption during her stay. Despite our best efforts to accommodate V and address her concerns, she continued to insist on a full refund and threatened a bad review. We ultimately had to reach out to Airbnb for assistance due to the ongoing threats. We always strive to provide a positive experience for our guests and are sorry that this stay did not meet her expectations.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I called this company and they sent me a quote for my building. I've called and emailed them…read morecountless times to follow up with some questions and have been unable to get ahold of anyone. I took it as a sign that they are not reliable.

Andy recently helped our HOA with our budget as well as building maintenance prioritization. He did…read morea good job with all the details as well as explaining it to all of us. This was helpful because now we are on the right track to having enough funds for all necessary projects.

Whenever we have a maintenance issue they are very good about replying and fixing any problems that…read morewe have. The workers that come to fix things are always for polite and knowledgable as well. Thanks, Steve

Thank you to Westside, especially Aaron, for being tenant-friendly. I had a supportive and…read morecommunicative transition from one unit to another with no complaints, all gratitude. The changeover was quick and expedited!

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!

We service multiple properties across Los Angeles, and as the owner of a maintenance company, we…read moreoften see rental properties and HOAs go through frequent changes in property managers--sometimes we don't even know who's in charge. But with the properties we partner with Lotus West, everything is streamlined. Communication between tenants, property managers, and maintenance is clear and efficient.

Updating my review now since they replied…read more 1- the AC was mandatory because there was one when we viewed the place / and at move in. It was removed because it was a huge ground unit and we expected a new one to be installed but it never was until we gave proof that the unit was not habitable at 85 degrees. 2- Byron was aware my family lived on the property , when I asked to become a room mate there because I could not afford my unit, it was DECLINED. I wasn't given a reason, but it feels pretty discrimatory considering all the problems I've had with Byron. 3- we WERE without water for 5 days. You can ask any person at 1560 n laurel. We tried to go to the housing board, but it takes forever . Byron refused to either pay for hotels, or refund rent, which we all asked for. (Illegal) I didn't have a hot shower or properly clean dishes for 5 days. 4- I've never even spoken to you Ari? Who are you? Another ai agent in charge of telling me via email to take down this review saying it's false when I've never spoken to you? Try again. I have proof that everything in my review in true. Please don't tell me via email to take my review down and try to act nice in the public eye on yelp. Thanks you. Please don't be dishonest about your company and making claims on things you know nothing about when I never spoke to you in my 3 years at this complex that your company has RUINED. Been visiting my COUSIN in this complex for the 15 years she's lived here. I know how it was, and how it is now.

MAJOR SAFETY HAZARD - Spontaneous Explosion, Physical Injury, and Gross Negligence…read more I am posting this as a formal warning to any prospective tenants. Recently, my bathroom's glass shower enclosure spontaneously exploded while I was in the bathroom while trying to close the shower door. The force of the blast sent shards across the bathroom into my living space, causing lacerations to my hand and foot. It is luck and luck alone that I was not more seriously injured or blinded (since my hand was protecting my face and neck and head was turned away). While BH Properties provided a small check for initial inability to use my bathroom, their response to this Life Safety Hazard has been a textbook example of Gross Negligence and a Breach of the Implied Warranty of Habitability. The facts of the situation: Failure to Remediate: Despite two maintenance cleanings and my own efforts, I am STILL discovering glass shards in my carpet and bedding five days later. Refusal of Professional Services: Management has explicitly refused to hire a professional hazard/construction remediation crew, leaving me to live in a unit with ongoing safety violations. They have also refused to provide reimbursement so I can hire professional cleaners. Minimizing Injuries: When shown the fallout and my injuries, management attempted to downplay the situation, calling my lacerations "small" despite the blood and the clear trauma of the event. Conscious Disregard for Safety: Their refusal to ensure the unit is 100% clear of glass particulates demonstrates a conscious disregard for my physical health and safety. As a survivor of PTSD, the trauma of having glass explode while I was in such a vulnerable state has severely triggered my condition, causing intense anxiety and a total loss of the sense of safety in my own home. I am now forced to seek additional psychiatric care to manage the mental toll this negligence has taken. By failing to provide a safe, glass-free environment, the building is in violation of California housing standards. I have been forced to open a case with the Los Angeles Housing Department (LAHD) to address these Habitability Violations and the Statutory Nuisance they have failed to abate. Do not move here if you expect a management team that values human safety over their bottom line. (Photos of the explosion, the collected glass, and my injuries are attached.)

You can't get ahold of anyone in management or at the office EVER and the building management…read moredoesn't speak English. They violate renter's rights and have zero concern for the tenants. DON'T rent from them! You will be trapped in a situation that's not good. The worst management I have ever seen.

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Modern Property Management is negligent to the point of endangering tenants safety and leaving the…read moreowner open to legal action. During my tenancy at a property they managed, I experienced a gas leak Modern Property lied about, two city mandated inspections that found dozens and dozens of health and safety violations that were then cited a second time because they were too slow to fix the issues, a pest infestation and a just general lack of care, effort or respect. Property management was rude to tenants, slow to respond to or solve issues and consistently violated tenancy laws including after I moved out when they kept my deposit beyond the legally required 21 day return.

I liked the apartment, I applied for the apartment, I was accepted and moved in. I was treated…read moreroyal by Leon the manager. When I needed one louvre on my blinds replaced, it was done the next morning. So far so great.

Horrible management company. Had me apply for a rental listing that is not even available and…read morecharged me $40 fee and ignoring my emails. I disputed the charge with my credit card company and will report to CalDRE and they will face disciplinary action. Avoid this place, their condos are really run down and the tenants aren't happy. Just look at the reviews, never seen a management company with such bad reviews.