I don't like going to the dentist but I made an appt and made it. I had a very pleasant experience…read more New patients names are displayed which was welcoming. From the time I walked thru the door, I was greeted and within minutes they called me in. As soon as I sat down, I was informed of everything she was doing. No surprises. I would definitely recommend this place.

This business is close to home and I'm so grateful! I first came here back in 2019 when I had HDS…read moreinsurance and they fitted me for a night guard. All the employees are so helpful and friendly, I had a traumatic experience when I was younger and I have avoided going to the dentist as much as possible. Now I have United Concordia again and I haven't been to the dentist in over 20 years. It was time I had my teeth cleaned and xrayed. Once again it was so easy to make an appointment. My hygienist was so fun! She made my appointment so comfortable. Also, despite not going to the dentist for so long, I only have two cavities! I was told that I had great genetics and my self care helped as well :)! I went back a few days later for the fillings and Dr. Brittany and her assistant were awesome! Repeat patient and I would definitely recommend!

Receptionists and billing are rude and unhelpful. Go to one of their other locations like Kapolei…read moreor Mililani to be treated like a human being. They don't do cleanings here unless they just don't like to do MY cleanings (;

I had a problem with my previous dentist cancelling my appointments and having to reschedule for…read moreweeks later. It was so frustrating. Good thing I saw this office when I went shopping at Foodland Farms at Kamakana Alii. So happy to be going to this dental office. The doctor I saw was Dr Chen. She was Very professional and did a wonderful job. The staff there is amazing. They explained everything to me and answered all my questions. The temporary crown they had put on cracked and I was able to get it replaced. This is a wonderful office to visit and I'll be staying here for a long time to come.

Best place to get your teeth cleaned and maintained. Like termites to your home, the longer you…read morewait, the more damage you're doing to yourself. Treat it like oil changes to your car! You can pay now or pay A LOT MORE LATER! The quality of care here is excellent! The staff is friendly and the doctors and hygienists are top notch! Chantelle was my hygienist today and she was exceptional.

Takes 2-3 months to schedule a cleaning. I had waited 2 weeks, left messages for a quote to repair…read morea crown & never got a response. They use to be responsive friendly, but have gone downhill. Older male dentist isn't very helpful or willing to do anything but give excuses. Will not return, many other dentist in Ewa.

Dr Oda is very nice and to the point. He had to refer me for a root canal but appreciated his…read morequick diagnosis. Staff was wonderful as well.

Dr. Oda has been my dentist since forever. He's always awesome, and he and his staff are super…read morefriendly. It feels like the Cheers theme song here--- everybody knows your name. They are great at booking your cleanings well in advance, and calling to advise if they have a sooner opening. I also appreciate the little goodie bag (toothbrush and floss) that I get after each cleaning.

Dr. JoAnn has been my dentist for several years. My experience with this office has been a positive…read moreone. I'm a nervous wreck when I have to go to the dentist due to a traumatic experience I had at a young age. The hygienist and doctor are very happy to accommodate my needs and work with me to reduce my stress level. Their appointment policy is posted in the waiting area and in the treatment rooms. It can be a little confusing though. I asked for clarification and it was explained to me. They based it on the time that they block for your procedure. I just make sure I enter the appointment into my calendar ASAP!

While I really like the dentist personally, I have had multiple billing issues with this practice…read more I had to pay $1000 out-of-pocket after they performed a procedure without advising me that it was not covered by my insurance. They later coded a routine cleaning, which would have been covered 100% by my insurance, inaccurately as a periomaintenance procedure, which resulted in me incurring out-of-pocket costs again. After multiple attempts to straighten it out and much frustration, I decided to change providers.

I have been coming her for over a decade. Dr. Shimao & Lori are amazing. They are very thorough,…read morequick and professional. If I could give them 10 stars they would get it!!!

I had been a patient here since I was a child. That's just about 20yrs seeing Lori and Dr shimao…read morelol! I have always had good visits so No complaints from me =] now I have children of my own that need dental visits... I tried another office in Pearl city that the pediatrician referred me to, and hated it! After that first visit there, with a dentist that didn't even clean my sons teeth and had horrible smelling breath, I decided to bring my kids to shimao. Ever since coming back and bringing all my 3 kids every 6months, we have been very happy here. I'll be sure to recommend this office to everyone in the area! Even though we are in Kapolei, I'll make the trip to ewa beach. Not that far, and super close to grandma's house =)

Fast and responsive Everyone in the office is really nice…read moreHad my teeth cleaned several times here with different hygienist and they were all careful and friendly

Awesome dentistry!!! They take good care of their patients well recommended. I watched tv all the…read moreway through and forgot I was even at the dentist.

Dental World had an office in Kaneohe which recently closed. They advertised Dr Tony Kim as a…read moreholistic dentist. He replaced crowns that did not need to be replaced and charged me $9,000+. The crowns broke within weeks and needed to be replaced by another dentist. Dr Kim and Myra Dumancas-Kaya, their Kapolei office manager agreed to reimburse me $6,454.48 for the failed work. They have not sent me the promised check and have been ignoring my follow up emails

So with Dr. Ing there, I would've rated these guys a 5. But with Dr. Ing no longer there, this…read moreplace is a disaster without him. Carla at the front desk is so rude. She is never nice, not even when booking an appt. She talks over you and rushes you. She will even hang up on you. The other front desk girls are new and very pleasant but they really don't know what they doing. Dr. Ing would give me an estimate and these girls would try to run a way more expensive bill claiming this and that needs to be done which wasn't required by my Dr. It makes me so nervous every time I have a procedure done because I am charged so many different amounts varying from one associate to the next. My family has been going there for many years, but we will follow Dr. Ing to his new location! He is the best!

After making an appointment and waiting over a month for it. Turns out they say I never had one. I…read morewas out on a waiting list and never received a can in over a month. I finally got in and it was the fastest dental appointment I've ever received by a doctor that felt like he didn't have a moment to spare and barely checked anything out. He said I needed extensive and expensive work when the Kapolei location had a different opinion. Made an appointment and again had to wait another month for that. Decided to try to go to the Kapolei location but they did not have an appointment available for over 3 months. This after I had made an app with them before and it was canceled due to doctor being unable to come in. Both locations have me super frustrated and disappointed and in pain having to wait months to get cavity fixed. Would not waste time with unfriendly staff and lack of availability. Should have looked elsewhere after second appointment issue.

The human in office receptionists are very helpful and friendly. Don't like the option of the video…read morecheck in as it's so loud you can hear everyone's business when they're checking in. Dr Fernandez has a very good bedside manner and super friendly. The hygienists are also very good. Only complaint is the billing staff over the phone - very unhelpful and borderline rude.

i received 4 crowns at the front of my mouth. they look…read morewonderful! just like my real teeth. dr. lee and her assistant are very personable and they even sing. smile very professional job! i am very pleased with the results and plan on telling others where to go to get their teeth made beautiful and obtain a great smile. thank you. sharon whitelaw

As a Ho'opili resident, I was so excited to finally have a dental office right here in the…read morecommunity -- and Rainbow Dental Center did not disappoint. From the moment I walked in, the space was clean, modern, and welcoming. Every single person I interacted with -- from the front desk to the X-ray tech, hygienist, and doctor -- was kind, professional, and made me feel completely at ease. I've lived on the west side for about three years now, and this is the third dental office I've tried... and I can confidently say this is the one I'm sticking with. My hygienist, Z, was exceptional -- knowledgeable, gentle, thorough, and so kind. The staff assisting her were also great. When the doctor came in, she was warm and took her time explaining everything clearly. I loved the screens right in front of the chair so I could actually see what she was reviewing. Her attention to detail and the way she walked me through my treatment plan made such a difference. So glad to be establishing care here at Rainbow Dental. Highly recommend!