I have to agree with Kevin. Very nice guys but the billing is ridiculous. Last time they fixed…read more(sort of) something I was billed a $75 "parts acquisition fee". Whatever that is. I was assured by the tech that the new gurgling sound after the last fix going on in my pipes would work itself out. It hasn't. The noise gives me a daily reminder that these guys are expensive and not particularly good. I did notice all the 5 star reviews are 3,5,6,7 years old. Maybe they can turn it around but I'm moving on.

The work performed was extremely poor. He was contracted on a new HVAC system to be installed. It…read morefailed inspections, had many issues. The owner Chris gave me the impression he didn't care about the project at all. Gave him over 15k, total project cost was $16102.50 and the system still does not work. Everything from incorrect duct work throughout the entire house, gas lines installed incorrectly, incorrect placement of multiple dampers, Chris not checking on his employee's work, screaming at them the few times he visited, damaged brand-new furnace while installing it, installed Ac condenser on an incorrect pad size, threatened to send me to collections if I didn't pay even though it failed the cities inspection. Have been contacting him for over 3 weeks and no response. Think twice before you hire him. His Mechanical License 00008086

When our boiler quit cold turkey last week, I got Mike's number through a referral from our oil…read moredelivery company and I couldn't be happier. He answered my call right away and said he'd be there by the end of the day. He arrived as promised, quickly diagnosed the issue (which had apparently been brewing for some time) and fixed it...he also fixed 2 other valves that promptly broke as soon as the boiler started firing at full capacity. His price was super reasonable & I really appreciated that although he looked like he had had a long & tiring day, he stayed to complete the job.

Mike At Priority One Heating is fast to reply, easy to deal with and provides fast, affordable…read morerepair service! Please consider calling him for your next repair, you won't be disappointed!

Our central air conditioning unit was having a few issues and Valley Heating and Cooling came out…read morelast year to promptly service our unit. We made the decision to replace the central air unit and had Valley come out and give us a quote on the work. Their quote was very competitive and we wanted to have them replace our unit based upon the excellent service we had received in the past. Our job took two days to complete and the work crew sent out to our house was excellent. They laid down tarps to protect our floors from any debris (we had all of our duct work replaced). In addition we have a small dog who was very curious about their work and really thought they came to visit with her - they were very nice to her and gave her attention. The crew worked very efficiently and answered any of our questions and review details with us along the way. Our new WIFI thermostat had not come in so they installed a digital thermometer and then came back and replaced it with the WIFI unit as soon as it came in. They made the experience pleasurable and we would highly recommend them for both installation and service. It's a pleasure to do business with Valley!

I had the exact thing happen to me. When they were at the house they seemed to know a lot about my…read moreneed and the system. I called several times, left emails and texts and it's been 3 weeks and no reply. Lack of response before I'm even a customer tells me a lot about service and contact after installation. Glad to go with a different company.

Incredible service at a very fair price. I couldn't recommend him enough! Best company around for…read moreeverything HVAC. Adam is a great guy and is extremely honest. This is hard to find these days. I've talked to three other companies and each time I was being sold to. Adam has installed multiple mini splits for not only myself, but many others I've referred him to. Every time the jobs are done perfect. Perfectly level. He shows up on time and his prices are very fair.

I will give Adam one star because when I reached out he came out immediately and had 3 heads and a…read morecondenser put in for mini splits. He acts like he is so busy after he gets paid and is done with the work, but he had no problem coming out to do the work initially. I paid $9911 and after a year and a half had to pay someone else $900 to come out and fix his work. They found a leak and also wiring was not correct. When I asked about pulling a permit he said he only does that when requested before the job. His insurance was expired and he told me Providence is the only city that rejected his application and he's "not happy about it." Crooked units on the walls, holes in the shingles on the side of the house. These other terrible reviews are accurate. The voice text, asking you to do it yourself fixes, leaving my young kids in the heat all summer. He really is a fraud and scammer.

I would HIGHLY recommend them to anyone looking for either maintenance on a current system or…read morebigger work like the conversion or replacement like I did. We dealt with Mike, one of the two brothers that did the job. They were both incredibly friendly, neat and clean, and worked quickly. They went out of our way and went above and beyond what we ever could have expected. I had asked them to leave off the toe kick heater in the kitchen to bring the cost down $400, which allowed me to get the loan approval. They ended up installing a small section of baseboards anyway for no extra cost because he told my dad he didn't feel right leaving me with nothing in the kitchen. On their website their tagline is "Quality Means Doing it Right When No One is Looking!" They definitely exemplified this through their work and the decisions they made while completing my upgrade. I am not an HVAC expert by any means, so I was honest with Mike telling him I know enough to know what I don't know. I told him I would rely on their expert decisions to do the right thing and that I wanted to trust them to tell me what I needed to do. They most certainly didn't let me down. Thank you!

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

Called 10 days ago about AC not working. Never called back after repeated requests. Had an air…read morehandler replaced by them close to 3 years ago. Charging $275 just to see what's going on is quite high, especially since it's just a service call charge. After I called again after not getting a response, he did call back. Lots of excuses. Nope, company not for me. Would not recommend.

Nick installed a sump pump for us, removing one that was not up to code. He explained exactly what…read morewas needed, worked quickly and got the needed job done as promised. I will definitely use him again for any future plumbing needs.

Called Moonlight for emergency service over the weekend and was surprised to get a call back so…read morequickly. Nick offered a solution and was transparent about his rates. Would absolutely use them again and recommend to friends and family..

I called this afternoon after trying to trouble shoot why I had no heat. My usual person had a…read morefamily emergency. I was panicked because my bedroom.temperature got.down to 49 degrees last night and this weekend is supposed.to be the coldest of the winter. When I explained I would.take the day off if.I had to, I was told.they could.come after hours so that I would not have to miss work My tech came promptly and efficiently solved my problem..I was also.shocked that the price for parts, labor, and replacement were so reasonable. I am.beyond grateful. Thank you so much.

Service requested many times with no answer. Needed same work multiple times. Not professional.read more