I would HIGHLY recommend them to anyone looking for either maintenance on a current system or…read morebigger work like the conversion or replacement like I did. We dealt with Mike, one of the two brothers that did the job. They were both incredibly friendly, neat and clean, and worked quickly. They went out of our way and went above and beyond what we ever could have expected. I had asked them to leave off the toe kick heater in the kitchen to bring the cost down $400, which allowed me to get the loan approval. They ended up installing a small section of baseboards anyway for no extra cost because he told my dad he didn't feel right leaving me with nothing in the kitchen. On their website their tagline is "Quality Means Doing it Right When No One is Looking!" They definitely exemplified this through their work and the decisions they made while completing my upgrade. I am not an HVAC expert by any means, so I was honest with Mike telling him I know enough to know what I don't know. I told him I would rely on their expert decisions to do the right thing and that I wanted to trust them to tell me what I needed to do. They most certainly didn't let me down. Thank you!

When I moved back to the area, I contacted Millas Heating & Cooling for furnace cleaning, which…read morethey have done twice now, and they were very good. Then I was concerned about a sound the furnace was making and scheduled an appointment but had to reschedule twice due to illness, and I have been calling back and leaving messages periodically for about 5 months and have received no call back. I even left a message that said if I had offended them in some way or if they don't want me as a customer at least let me know and still I have received no call back. This is very disappointing so have moved on to a new company.

Called them when I had an emergency with my oil heater and the owner was responsive and…read moreprofessional. In today's world it's tough to find an owner that cares and is there to make sure the job is done right. I was so impressed I recently had them install a mini split A/C system. Once again, they did a great job with the owner walking us thru the controls after installation.

We had a bit of an emergency and Wesley at LOVEWELL solved the problem. We had recently moved into…read morea new house, with a new A/C system. We turned on the system for the first time - no cold air. We contacted LOVEWELL and they were at our house the next day. They diagnosed our problem - whoever had installed the system did it incorrectly and we needed a new compressor. LOVEWELL contacted the manufacturer and they replaced the unit under warranty, we only had to pay to install the new part. LOVEWELL had the part shipped promptly and kept us informed as to its arrival date. I should add that this happened just before the 4th of July heatwave. Our 4th was cool and comfortable thanks to LOVEWELL. Going forward, LOVEWELL is the only company we'll call for AC & heating service and repairs. Nice folks and GREAT customer service.

We moved into a house with a new AC unit. When we tried to turn it on, no cold air. Wesley…read morediagnosed the problem and explained what it was. He followed through, ordering the part and installing it, correcting the problem. After installing the new part, he tested the system completely. He is prompt, thorough and works in an organized manner and is professional. His office is similarly efficient. Telephone calls are answered,and emails and texts answered promptly. We plan to use Lovewell Heating and Cooling for our ongoing maintenance.

One year ago Dan Labelle (owner of Midstate) installed a whole-house high efficiency unit in my…read morehouse. I am happy with the unit. But I am not happy at all with Dan, hence with Midstate Heating and Cooling. Let me tell you why: First of all, the installation: He took his sweet time to complete the job.His favorite answer was 'tomorrow', when asked when will he finish. He would take off in the middle of the day for 'emergencies', as if my money (and I paid him whatever he wanted and on time, no question asked) was no good. When something would not work very well, he would get angry and throw his tool on the ground or whatever was close to him, denting my brand-new washer in the process. He talked very disrespectfully to my father (found that out later - I would have fired him on the spot), and was acting and talking in a condescending manner at all times. Also, during installation, he reduced my cold water inlet pipe to 1/2 inch, so I have no water pressure anymore - he said afterwards that 1/2inch PEX has the same flow as 3/4inch copper!!! Anyway, the unit is working, and I have nice heat and hot water, so that made me look over the other way on all the above. But this is not all, as one of the pipes started leaking after a few months. I tried tightening it myself, but it didn't stop. Well, he gave me a one year warranty on his labor. Do you think he came to fix it? Off course not! He never answered his phone. I tried calling him for the past 8 months, and when he picks up by mistake, he says he will come fix it 'tomorrow'!!! Yeah right... That tomorrow never came... This is a small leak to repair. What if the whole system didn't work? This became a matter of principle, as I am thinking about suing him for not honoring the terms of installation/warranty contract. I have 6 friends asking about the unit, are serious about having one installed, and they want the name of the guy. Should I give them Dan's number? Of course not. The unit works OK, but when it comes to the aggravation you have to deal with, I cannot recommend him to anyone.

Burnside is one of the best plumbing and heating companies in the area. There work is second to…read morenone. They are very reasonable and responsive to their customers. They maintain my heating system and do plumbing jobs as needed. Never had an issue, there work is top nothch. have a hard time believing the negative reviews especially the one star review (Jim B) I always look at the persons other reviews and if they only provide negative comment it gives you an idea of the reviewer. I think there is much more to this story that he is not sharing.

Don't do business here. They are like car mechanics. They come out for maintenance and a week later…read moresomething else is wrong. They overcharge and can only solve problems by replacing everything. I would give zero stars if I could. The woman in the office is rude all the time.

Our central air conditioning unit was having a few issues and Valley Heating and Cooling came out…read morelast year to promptly service our unit. We made the decision to replace the central air unit and had Valley come out and give us a quote on the work. Their quote was very competitive and we wanted to have them replace our unit based upon the excellent service we had received in the past. Our job took two days to complete and the work crew sent out to our house was excellent. They laid down tarps to protect our floors from any debris (we had all of our duct work replaced). In addition we have a small dog who was very curious about their work and really thought they came to visit with her - they were very nice to her and gave her attention. The crew worked very efficiently and answered any of our questions and review details with us along the way. Our new WIFI thermostat had not come in so they installed a digital thermometer and then came back and replaced it with the WIFI unit as soon as it came in. They made the experience pleasurable and we would highly recommend them for both installation and service. It's a pleasure to do business with Valley!

Came out to measure and get info said they would be in touch with a quote then ghosted. That was…read morealmost two months ago. I figured with summer and covid they were busy so I tried to give the benefit of the doubt at first. I've called several times trying to see what's going on and everytime get told "Oh he is very busy. Oh I will make sure he sees this." The 2 stars is for the receptionists are always pleasant even if they are shining me on. The man who came to measure was nice, quick, and wore a mask in the house and answered all of our questions (just not how much- still waiting for that). It is a shame I'd actually respect the company if they could just be honest and say we aren't taking new clients, we are X weeks backed up, or we don't want to come out to your town instead of stringing me along to wilt in the heat.

July 3. Most everyone in the industry is off for the 4th, and our AC craps out. 94* outside…read more Called Wakefield Heating and had Nick out in a couple hours. Supplier and LG service are offline for the holiday. Nick and his boss figure out how to use the parts from a non used zone to fix the used zones. Nick was industrious and he kept at it until it was fixed. Now I can sleep comfortably into the 4th. Well done Wakefield Heating Services!!

Had an ongoing furnace issue another local guy misdiagnosed (and who charged me $$$), and then got…read morea referral for Wakefield Heating from a trusted tech in the industry. Wakefield identified and fixed my issue quickly and for a fraction of the cost of the other guy. I will be using Wakefied Heating for my annual service and any issues going forward. Thanks guys!